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Polycom VVX400
Using Your Polycom VVX 400 Phone
Become familiar with your Polycom VVX 400 series phone features and user interface.
Layout
The following figure shows the important phone features.
Soft Keys and Buttons
Buttons are physical keys on your phone which always perform the function for which they are
labeled. Soft keys are functions you see on the LCD screen that change depending upon what
you are doing. Select a soft key function by pressing the plastic button directly underneath it.
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Reynwood Communications
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Tinton Falls, NJ 07701
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(800) 747-1703
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reynwood.com
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Table of Contents
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Summary of Contents for Polycom VVX 400
- Page 1 Polycom VVX400 Using Your Polycom VVX 400 Phone Become familiar with your Polycom VVX 400 series phone features and user interface. Layout The following figure shows the important phone features. Soft Keys and Buttons Buttons are physical keys on your phone which always perform the function for which they are labeled.
- Page 2 Polycom VVX400 Phone Views Your phone has three main views: Lines (the default), Home, and Calls. Use the Home button to toggle between all available views. Lines – This view is your phone’s default display showing your phone's extension(s), and soft keys.
- Page 3 Common Features & Functions Placing Calls You can perform all the functions of your VVX 400 series phone with the handset still in the cradle (On Hook) or with the handset out of the cradle (Off Hook). Using the Dial Pad On Hook ...
- Page 4 Polycom VVX400 You can answer an incoming call in any of the following ways: Pick up the handset Press the Line key on which the call appears Press the Answer soft key Press the Speakerphone button Note: Except for answering with the handset –...
- Page 5 Polycom VVX400 To place an active call on hold, use the up and down arrow keys to highlight it and press the Hold soft key. To pick a held call, highlight it, and press the Resume soft key. If you have a second extension ringing on your phone it will work similarly. However, the line keys will light based on the active and held incoming calls.
- Page 6 Polycom VVX400 When the recipient answers, announce the caller. Press the Transfer button again to complete the transfer. The caller and the party you are transferring to will be immediately connected, so it is recommended that you get into the habit of telling the party you are transferring the call then hit the button Note: You may also use the Transfer soft key instead of the Transfer button.
- Page 7 Polycom VVX400 Follow the steps for a consultative transfer – but dial *55 after hitting the Transfer button the first time. You will be prompted to enter the ‘mailbox id’ – that is the extension – of whose voicemail you want to send the caller. Follow the extension by the # sign and the caller will be transferred directly to that extension’s voice mailbox.
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