Sunbeam BARISTA MAX EM5300 User Manual page 35

Troubleshooting Guide - Espresso Machine
PROBLEM
Milky coffee is
too cold
No steam from
the Steam
Wand
Steam Wand
making a
screeching
noise
Not enough
foam when
texturing
Possible Cause
Milk may not be heated
enough.
Steam Wand Tip is blocked.
No water in the Water
Reservoir.
Espresso Machine has scale
build up.
Steam Wand Tip too deep.
Milk is not fresh.
Milk temperature is too
warm.
Type of Milk Jug being used.
Milk has been boiled.
The milk is making bubbles
rather than microfoam.
Milk is not taking in enough
air.
What To Do
Ensure that milk is heated properly
during texturing, but be sure not to
heat too much and boil the milk.
See Tip for Milk Texturing, pages 16-17.
See Care & Cleaning, page 26.
Fill reservoir with water. Run hot
water through the Steam Wand to
ensure water flows.
A Descaling Cycle is required.
See Descaling Cycle, pages 30-31.
Lower Milk Jug. Ensure the Steam
Wand Tip is positioned correctly when
texturing. See Tip for Milk Texturing,
pages 16-17.
Ensure the milk being used is fresh.
Ensure you start texturing with milk
that is around 4°C.
For best texturing results use a
chilled Stainless Steel Milk Jug.
Start again with fresh, chilled milk.
Heat till the Milk Jug can only be held
for approximately 3 second, 60-65°C.
Ensure the Steam Wand Tip is
positioned correctly when texturing.
Tap the Jug on the benchtop when
finished to release trapped air bubbles.
See Tip for Milk Texturing, pages 16-17.
Keep the Steam Wand Tip just under
the surface of the milk. This will
help introduce air into the milk to
create microfoam.
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