Sunbeam BARISTA MAX EM5300 User Manual page 34

Troubleshooting Guide - Espresso Machine
PROBLEM
Spent (used)
coffee cake is
wet
Espresso
pours into cup
unevenly
Pump makes an
unusual noise
Water around
Drip Tray area
or on benchtop
34
Possible Cause
A little water will remain on
top of the used coffee cake.
Too many coffee grinds used.
Dual Wall Filter Baskets
being used.
Uneven tamping.
Obstruction in the Group Head
or Handle.
No water in the reservoir.
Water Reservoir is not
correctly positioned.
Red Plug from the packaging
may still be inserted.
New Pre-infusion Profiles has
been selected.
Water overflowing from Drip
Tray.
Drip Dray not present when
Thermoblock is auto purging.
What To Do
Rest Group Handle on the Drip
Tray for 5 sec to allow the water to
dissipate before disposing cake.
Dose less coffee grinds.
Dual Wall Filter Baskets will keep the
coffee cake wetter than Single Wall
Filter Baskets.
Ensure coffee grinds are tamped evenly.
Check there is nothing obstructing the
Group Head or Handle & clean.
Fill reservoir with water.
Let the machine return to the READY
state if it is cooling down after steam.
Prime water through the Group Head,
press the ONE CUP BUTTON. Allow
water to run through.
Insert the Water Reservoir into the
back of the unit.
Remove the red packaging plug found
at the base of the Water Reservoir.
Different Pre-infusion Profiles
make different noise at the start
of an espresso extraction. See
Customisable - Pre-infusion Profiles,
page 23.
Empty if the red Water Level Indicator
appears through the Drip Tray
Stainless Steel Grill.
Keep Drip Tray in place, when cooling
to espresso temperature. The STEAM
LIGHT flashes and water purges into
Drip Tray. See Coffee Making Guide,
page 13.