Sunbeam BARISTA MAX EM5300 User Manual page 33

Troubleshooting Guide - Espresso Machine
PROBLEM
No espresso
pours
Espresso pours
out in drips
(Over Extracted)
Espresso does
not have any
crema, or
crema is thin
(Under Extracted)
Espresso shot
volume too much
or too little
Espresso tastes
bitter
Possible Cause
No water in the Water
Reservoir.
Coffee grind is too fine.
Too many coffee grinds used.
Coffee grinds tamped too hard. Apply less force during tamping.
Custom shot volume being
used.
The Filter Basket is blocked.
Group Head is dirty.
Group Head is blocked.
Coffee grinds are too fine.
Too many coffee grinds used.
Coffee grinds tamped too hard. Apply less force during tamping.
Espresso Machine has scale
build up.
Coffee beans are old or dry.
Coffee grinds too coarse.
Not enough coffee grinds used. Dose more coffee grinds.
Grinds not tamped
(compacted) enough.
Custom shot volumes
being used.
Type of coffee beans being used. Try different brands of coffee beans.
Custom extraction
temperature being used.
Steam function has been
used just before extracting
espresso.
What To Do
Fill reservoir with water. Prime water
through the Group Head, press the
ONE CUP BUTTON. Allow water to
run through.
Change to a coarser Grind Setting.
Dose less coffee grinds.
Reset to the default shot volumes.
See Customisable - Shot Volumes
Temperature, pages 20-21
See Care & Cleaning, pages 24 & 26.
A Cleaning Cycle is required.
See Cleaning Cycle, page 25.
A Descaling Cycle is required.
See Descaling Cycle, pages 30-31.
Change to a coarser Grind Setting.
Dose less coffee grinds.
A Descaling Cycle is required.
See Descaling Cycle, pages 30-31.
Use freshly roasted coffee beans.
See Tips for Grinding, page 14.
Change to a finer Grind Setting.
Tamp more firmly. See Espresso
Extraction Guide section, page 15.
Restore to default shot volumes or
change your custom shot volume(s).
See Customisable - Shot Volumes, page 21
Use the default 92°C extraction
temperature. See Customisable -
Extraction Temperature, page 22
Allow time for water to purge the
Thermoblock and cool down before
extracting espresso. The STEAM
LIGHT should have finished flashing.
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