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Troubleshooting
Warning! Do not attempt to repair the device yourself, this will invalidate any claims under
guarantee. Do not open the casing as there is a risk of electric shock. In the case of a fault, please
try the steps outlined below before bringing the device in for repair. If you are unable to resolve a
failure by following these steps please contact your dealer or our customer service department.
"NO DISC" displayed on screen
•
Insert a CD.
•
Check that the CD has been inserted the right way up.
•
Wait for any possible condensation to evaporate from the lens.
•
Swap for another CD or clean the CD.
•
Use a finalised CD-RW or MP3 disc (in the correct format described above).
Poor radio reception
•
If the signal is very weak realign the antenna or connect an outdoor antenna to improve
reception.
•
Check the position of the antenna selector switch. Use the EXT setting when using an
external antenna, and use the INT setting when using the built-in antenna.
•
Move the Cubo away from other interfering devices such as a TV or video recorder.
No sound or poor playback quality
•
Adjust the volume
•
Unplug the headphones
•
Make sure that the MP3 CD was recorded at a bit rate of between 32 and 256 kbps, and
sampled at 48 kHz, 44.1 kHz or 32 kHz.
Alarm does not work
•
Set the correct time.
•
Alarm volume
Note: For our products, we exclusively use veneers made of genuine wood, which guarantee
a natural appearance and high quality. Veneer is a natural product. Irregularities in the surface
structure give it a natural appearance. They have no effect on the functionality and quality of our
products and will therefore not represent a cause for complaint.
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