Troubleshooting And Tips; Help If Problems Occur; Troubleshooting; Power Indicator Remains Off After You Have Switched On Your Device - Fujitsu ESPRIMO K55x/24 Series Operating Manual

Troubleshooting and tips

Refer to the safety notes in the "Safety/regulations" manual and in the
started", Page 14
If a fault occurs, try to correct it as described in the following documentation:
• in this chapter
• in the documentation for the connected devices
• in the help systems of the software used
• in the documentation for your operating system

Help if problems occur

Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The Ident-No. can be found on the
type rating plate on the back of the device.
► Contact the Service Desk responsible for your country for clarification of the problem:
"http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
ready the ID number and serial number of your system.

Troubleshooting

Power indicator remains off after you have switched
on your device
Cause
The mains voltage supply is faulty.
Internal power supply overloaded.
Fujitsu
chapter when connecting or disconnecting cables.
Remedy
► Check that the power cable is correctly
plugged into the device and into a grounded
mains outlet.
► Check that the main switch at the rear of the
device is set to the "I" position.
► Switch the device on.
► Pull the power plug of the device out of the
mains outlet.
► Wait for about 3 minutes.
► Plug the power plug into a properly grounded
mains outlet again.
► Switch the device on.
Troubleshooting and tips
"Getting
43