Draft 1 Review
Creating your HP webOS Account: Are you trying to use an
account from another webOS device?
When you set up your device, did you tap
Account screen? Tap the
Sign In
these questions:
•
Did you create a valid HP webOS Account on another webOS device
in the past?
•
Do you want to use that same HP webOS Account again on your new
webOS device?
If you answered No to those questions, do this:
•
Swipe left on the screen until you see the HP webOS Account screen
again. Then tap
Create New
If you answered Yes to the questions, do this:
•
If you forgot the account password, tap
to your security question and tap Done. Create a new password and
tap Done.
If that doesn't work, do this:
•
For help on setting up your old account on your new device, go to
hpwebos.com/support. Select your device and click
Select one of the support options.
Creating your HP webOS Account: Are you having trouble
creating a new account?
To create an HP webOS Account, do the following:
1
During setup, tap
Create New
190
Chapter 15 : Troubleshooting
Top secret
Sign In
on the HP webOS
button only if you can answer Yes to
Account.
Forgot Login?
Enter the answer
Support
Services.
Account.
Do not distribute
2
Tap the field labeled
First and Last Name
last name.
3
Tap the
Email
field and enter a valid email address. Enter the same
email address in the
Confirm Email
•
Enter the full address, for example: yourname@emailaccount.com.
•
Enter the address accurately, with an @ sign and a period, and
the appropriate domain type at the end (com, net, and so on).
4
Create a password for your account. It must be between 6 and 20
characters long. You must enter it exactly the same way in the
Password
and
Confirm Password
•
This password can be anything you want. You do not need to
enter the password associated with the email address you entered.
•
To type a symbol that appears on a number key on the keyboard:
Tap
Shift
and then the key (see
characters).
•
To enter an accented character or a symbol that doesn't appear
on the keyboard: Tap
tap the symbol. If the symbol you want is not displayed, tap
to return to the alphanumeric keyboard, and then tap and hold a
key to see the symbols associated with that key. When you see the
symbol you want, tap it. For a complete list of the symbols
associated with each key, see
5
Tap the question displayed in the
a security question. Tap the
HP confidential
and enter your first and
field. Note the following:
fields. Note the following:
Enter symbols and alternate
to open the symbol keyboard, and
Symbols and accented
characters.
Security Question
field, and select
Answer
field and enter the answer.
Need help?
Do you have a question about the TouchPad and is the answer not in the manual?
Questions and answers
Touchpad works but after I get it where I want it, I hit enter and nothing happens?
The HP TouchPad may not respond after pressing Enter due to several possible reasons:
1. TouchPad Disabled – The touchpad might have been accidentally turned off. Some HP laptops allow enabling or disabling the touchpad by double-tapping the top-left corner of the touchpad.
2. Driver Issues – If the touchpad driver is missing or corrupted, it may not function properly. The device may show a warning in the Device Manager, such as an orange exclamation mark.
3. Windows Settings – The touchpad settings may not be visible or configured incorrectly in Windows settings.
4. Hardware Malfunction – If the touchpad is not detected at all, there could be a hardware issue.
To resolve this issue, try enabling the touchpad, updating or reinstalling the driver, and checking Windows settings. If the problem persists, hardware failure may be the cause.
This answer is automatically generated