Badger Meter ORION Installation & Operation Manual
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Badger Meter ORION Installation & Operation Manual

Mobile reading software
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ORION® Mobile Reading Software
IMPORTANT:
This manual contains important information.
READ AND KEEP FOR REFERENCE.
Installation & Operation Manual
ORI-IOM-35 (1/14/11 10:52 am)
P/N 62014-043 Rev. 8

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Summary of Contents for Badger Meter ORION

  • Page 1 ORION® Mobile Reading Software IMPORTANT: This manual contains important information. READ AND KEEP FOR REFERENCE. Installation & Operation Manual ORI-IOM-35 (1/14/11 10:52 am) P/N 62014-043 Rev. 8...
  • Page 2 ORION® Mobile Reading Software Page ii 12-10...

  • Page 3: Table Of Contents

    Installation & Operation Manual CONTENTS About This Manual..........................Intended Audience ................................7 Reason for Reissue ................................7 Conventions Used in this Document ..........................7 Naming Convention ...............................7 Navigational Directions ............................7 License Requirements ................................. 7 System Overview ............................ ORS ......................................7 How it Works..................................
  • Page 4 ORION® Mobile Reading Software Reports ...................................14 Alerts ..................................14 Help ..................................14 Load ..................................15 Start Reading ................................15 Unload ..................................15 Clear Route ................................15 Quick Read ................................15 Unarchive ................................15 Exit ...................................15 Map Control ..................................16 Select Meter ................................16 Recenter ..................................16 Zoom In ...................................16 Zoom Out ................................16 Zoom Default ................................17...
  • Page 5 Installation & Operation Manual Best Practice ..................................28 Splash Screen ..................................28 Read Meters ..................................28 Load ...................................... 31 List View ....................................33 Map View ....................................34 Legend: ....................................35 Status Bar ..................................... 35 Split View ....................................36 Meter Details ..................................36 Current Reading ..............................36 Current Reading ...................................
  • Page 6 ORION® Mobile Reading Software Scenario ....................................60 Steps ..................................... 60 Processing Meter Readings Not in the Route ..................Out-of-Route Reading Example: ............................63 Unload ..............................Unarchive ..............................Unarchive ..................................... 68 What If Things Go Wrong ........................Using Technical Support ........................

  • Page 7: About This Manual

    Badger Meter equipment such as a magnetic antenna that is placed over the vehicle and the ORION receiver that connects to the antenna at one end and the ORION laptop at the other end.

  • Page 8: Ors Terminology

    The initial section of this manual provides an overview of the ORS start-up screens with brief descriptions of menu button functions. The “Detailed Examples” section provides descriptions of buttons and associated menus. Getting Started The information contained in this section guides you through the steps of meter reading using the ORION® Reading Software. Page 8...

  • Page 9: System Components

    Switch ON the ORION receiver. Switch ON the GPS antenna and place on the dashboard of the vehicle. Plug the ORION receiver into the vehicle's interior DC power source (utility or cigarette lighter) if AC power is unavailable. Plug the laptop to the vehicle's DC...

  • Page 10: Software Initialization

    Result: The windows desktop is displayed. Double-click the ORION Reading Software desktop icon, which displays the ORION logo. Alternatively, you can navigate to the desired destination: < Start/Program Files/ Badger Meter, Inc./ ReadCenter- Mobile/ReadCenter-Mobile.exe.> In the User Name window, enter your initials or any three digit numeral, for example, 123.

  • Page 11: Splash Screen

    Installation & Operation Manual Splash Screen The Splash screen is the initial screen that is displayed when you log in to the ORS. Figure 2: Splash Screen Select the appropriate language, if other than English. See Figure 3. To view a list of all registered trademarks, click the Trademarks button. See Figure 4. Type your User Name/Initials in to the blank field.
  • Page 12 ORION Reading Mobile Software (ORS) ® Figure 3: Language Change Options Figure 4: Trademark List Page 12 12-10...

  • Page 13: Main Screen

    Installation & Operation Manual Main Screen The after the Splash screen, the Tool Bar, Main Menu and Status Bar appear. Figure 5: Main Screen Tool Bar The Tool Bar contains the different commands and configuration options that make up ORS. Figure 6: Tool Bar Start The Start button begins or resumes the meter reading process.

  • Page 14: Settings

    Settings The Settings button allows you to change the settings that control the behavior of the ORS software. It holds the information that controls all of the subsystems including the ORION Receiver and GPS connection information, and the map display ®...

  • Page 15: Load

    The Clear button deletes all current meter reading information currently being processed. Quick Read Use the Quick Read button to read an ORION endpoint without the need to load a route. This is helpful for final reads and to verify that the endpoint is operating correctly.

  • Page 16: Map Control

    ORION Reading Mobile Software (ORS) ® Figure 9: No Signal Detection Message Map Control The Map Control buttons are located on the right and left sides of the display when either List View or Map View buttons are selected from the Menu Bar. These buttons perform the following map control functions:...

  • Page 17: Zoom Default

    Installation & Operation Manual Zoom Default Select this button to return to the default setting to view the map. The left side buttons perform the control functions: Figure 11: Left Side Buttons Legend Click this button to toggle between the distance legend and the icon legend. Find Address Click this button to enter a specific address.
  • Page 18 ORION Reading Mobile Software (ORS) ® Page 18 12-10...

  • Page 19: Loading And Unloading A Route

    Insert the flash drive into the USB port of the ToughBook. From the Windows desktop , double-click the ORION icon, enter your initials on the Splash Screen, and then select Accept. Result: The Main Menu is displayed.
  • Page 20 ORION Reading Mobile Software (ORS) ® Figure 13: Route File Selection In that screen, select the drive letter from the drive list of the flash drive. From the folder options, select the folder containing the route data. Click the small plus sign to open a folder and display its contents.

  • Page 21: Reading Example

    Installation & Operation Manual When the route files have been loaded, meters can be read. The Main Menu indicates the Load button as inaccessible and the Start Reading button is accessible. Figure 14: Main Menu - Start Reading Reading Example Click the Start Reading button.
  • Page 22 ORION Reading Mobile Software (ORS) ® Figure 15: Tool Bar - List View Button The List View displays details about each meter on the line to identify quickly a particular meter. To view all the details about a specific meter, click the Meter Details button for that meter. The Service Details window will open.
  • Page 23 Figure 16: Service Details As meter readings are received from the ORION Receiver, the line on the List View for that meter is removed from the list so as to monitor the reading status and missed reads in real-time. When all the meters are read, the List view goes blank and the following Audit message appears.
  • Page 24 ORION Reading Mobile Software (ORS) ® If you select the Map View on the Toolbar, the following screen is displayed: Figure 18: Map View To view the meter details, select one of the meter icons. Note: If more than one meter is present in the reading area, ORS indicates a list of related meters from which to select.
  • Page 25 Installation & Operation Manual In the Map View, when a meter reading is received, that meter’s icon changes to reflect the status of the meter. Successfully read meters are displayed by a green circle. Meters with a tamper condition are displayed as a T inside a circle, and potential water leaks are indicated by an asterisk (*).

  • Page 26: Unload Example

    ORION Reading Mobile Software (ORS) ® Unload Example To Unload received readings, click the Unload Route button on the Main Menu. Figure 20: Unload Readings Highlight the folder Click to write the meter readings to the selected drive or folder to be transferred to the Reading Data Management Software.

  • Page 27: Quick Read

    Quick Read The Quick Read Feature allows you to read a ORION unit without having a route loaded. This is handy when you wish to verify the installation of a unit, if you wish to verify that a unit is operating correctly, or if you wish to collect the reading and status of a unit without loading a route.

  • Page 28: Details Summary

    ® Figure 22: Quick Read: Technology Selection and Serial Number Entry - To read a particular ORION meter, enter the endpoint serial number in the “Limit to S/N” field. Details Summary This section provides a detailed description of screens and screen-buttons functions.
  • Page 29 Installation & Operation Manual Then the Trademarks button is selected, a list of Trademarks button references in ORS is displayed the Change Language button is selected, a list of languages that can be used with ORS is displayed the View License button is selected the ORS software license is displayed.
  • Page 30 ORION Reading Mobile Software (ORS) ® Main Screen The Main Screen allows you to choose the ORS functions you wish to perform. The functions are divided into the following three areas: • The top button bar with Setup and Help functions.

  • Page 31: Load

    Installation & Operation Manual Load The Load Route button loads the route from a specific drive and directory. When ORS alerts you with a message reading: "Route Files Found", Click OK. Then If the route files are not found in the selected folder or the “No Route Data Available”...
  • Page 32 ORION Reading Mobile Software (ORS) ® Figure 26: File Error Figure 27: File Error Verify and correct the corrupted data in the Reading Data Management Software and possibly the billing system, to read the intended route correctly. Page 32 12-10...

  • Page 33: List View

    Installation & Operation Manual List View List View presents a list of unread meters in reading sequence order. As meters are read, they are removed from this list. Figure 28: List View Details allow the user to view meter details, enter codes/messages and perform manual meter readings. Page 33 12-10...

  • Page 34: Map View

    ORION Reading Mobile Software (ORS) ® Map View If you click the Map View, ORS displays the map of the area, with the reading location as the focal point. If you click the Start Reading Meters button, the map centers at the starting location.

  • Page 35: Legend

    • A red circle with a “T” in the center indicates an ORION endpoint tamper condition. • A red circle with an “E” in the center indicates an encoder connected to the ORION endpoint is reporting an error condition. •...

  • Page 36: Split View

    ORION Reading Mobile Software (ORS) ® Split View If you select both Map View, and List View, the current listing of unread meters appear at the top as well as the current map on the bottom. When using a mouse, height adjustment of each area is accomplished by placing the cursor on the line between the two areas.

  • Page 37: Current Reading

    • Gas, etc. Module S/N - The serial number of the ORION endpoint mounted on the meter. The serial number allows ORS • to identify each meter uniquely. The serial number is sent from Reading Data Management Software and is not editable.
  • Page 38 The last of the meter reading fields on the right side of the screen pertain specifically to the meter reading that was gathered: • Actual Read Method: This field indicates the type of technology used for reading, for example: ORION. Read Date / Time – This field contains the date the reading was taken.(-These fields are not present) •...
  • Page 39 Installation & Operation Manual The Comment Codes/Messages tab is used to display any Codes /Messages relating to a meter. Figure 34: Comment Codes/Messages Reader Codes - Reader codes are values that the reader can create about a specific meter. These values are •...

  • Page 40: Enter/Edit Meter Reading

    ORION Reading Mobile Software (ORS) ® Enter/Edit Meter Reading To enter a reading manually, select the Enter/Edit Meter Reading button. See Figure 34 on page 39. Figure 35: Enter Meter Reading Manually enter a meter reading on the touch screen or type the reading on the laptop keyboard. If the meter reading has dials set from right to left, click the box to reset the option to "L-to-R."...

  • Page 41: Add/Edit Trouble Code

    Installation & Operation Manual Add/Edit Trouble Code To report a trouble condition at a meter, click the Select button in the Trouble Code area. Figure 36: Trouble Codes The Trouble Code screen allows you to send a trouble code (such as a broken wire, missing unit, or damaged unit) to the utility.

  • Page 42: Add/Edit Reader Codes

    ORION Reading Mobile Software (ORS) ® Add/Edit Reader Codes To report non-trouble information about a meter, click one of the Select buttons in the Reader Code area (see Figure 34 on page 39). Figure 37: Select a Comment Note: You can select up to three comments and send those comments back to the office for a given meter.

  • Page 43: Add/Edit Text Message

    Installation & Operation Manual Add/Edit Text Message This option allows users to record text messages or notes that can be utilized later when reporting issues to Technical Support. For more information on Technical Support, refer to "Using Technical Support" at the end of the manual. Figure 38: Adding or Editing Text Note: Text messages up to a maximum length of 139 characters can also be sent back to the utility.

  • Page 44: Find

    ORION Reading Mobile Software (ORS) ® Find The Find icon allows you to perform searches based on specific criteria. Figure 39: Find Menu To search for a meter, enter information about the particular meter into one of the search fields. For example, if you enter “3”...
  • Page 45 Installation & Operation Manual Figure 40: Find Results (Example 1) Result: In Example1, there are several meters that have the value of “3” in their address field. If “30” was entered in the AMR S/N field, the search would be narrowed to the meters fitting both criteria. Page 45 12-10...
  • Page 46 ORION Reading Mobile Software (ORS) ® Figure 41: Find Results (Example 2) In Example 2, there is only one meter in the system that has “3” in the Addr field and “30” in the AMR S/N field. A search can also be performed by the following methods: •...

  • Page 47: Reports

    Installation & Operation Manual Reports The Reports feature organizes meter reading information in a number of different ways to facilitate easy information gathering. The screen is organized to accommodate report types, filters, and exceptional status filters. • Special Reports: - Summary: This report contains the current status of in-progress meter reading. - Audit: The audit report shows all error conditions encountered in ORS according to time and date.
  • Page 48 ORION Reading Mobile Software (ORS) ® Select the Reports button (on the Tool Bar - Figure 5 on page 13) to display the Reports menu. Figure 42: Reports Menu To see a report of the meters that have been read, select the Read Services Only button. Refer to to Figure 43 view this...
  • Page 49 Installation & Operation Manual Figure 43: Read Services Result Note: For meter icons that indicate special conditions, refer to "Figure 30: Legend Icons" on page 35. The check boxes beneath the “Exceptional Statuses Filter” allow user-selectable report criteria. For example, to see only those meters that have been successfully read but are reporting a Potential Leak status: Select the Read Services Only button.
  • Page 50 • High Read – Exceptionally high meter readings. • Tamper – The number of ORION endpoints reporting a tamper condition. • Encoder Error – The number of ORION endpoints connected to encoders reporting an error condition. • Page 50 12-10...
  • Page 51 Installation & Operation Manual Potential Leak – The number of ORION water endpoints reporting a potential leak condition. • • Reverse Flow – The number of reverse flow meter readings that were recorded. Audit Report - The audit report shows all error conditions encountered in ORS according to time and date. Here are the different fields reported in the audit report:.

  • Page 52: Setup

    A password is required to access and change any settings. If you make changes to any of the tabs and you wish to save, select the OK button. If you wish to disregard the changes, select the Cancel button. Note: If you did not change the password in the ORS, the initial password is “ORION. ” Page 52...
  • Page 53 Installation & Operation Manual Select the Settings button on the Tool Bar to see the Password Entry screen. Figure 47: Password Entry If an incorrect password is entered, the following prompt is displayed: Figure 48: Incorrect Password Page 53 12-10...

  • Page 54: General Tab

    Note: When collecting out of route readings, the unload file can become large and may slow down the performance of the laptop. Badger Meter does not recommend collecting out-of-route readings during regular meter reading.

  • Page 55: Alerts Tab

    Alert Message. If unchecked, the alert will not appear. • Display Flashing Icons: When this box is checked and the GPS or ORION Receiver is not communicating, the GPS and Receiver icons will flash. •...

  • Page 56: Map Tab

    ORION Reading Mobile Software (ORS) ® Map Tab The Map Tab primarily displays the location, features, orientation and entry and exit zones for Maps. Users can customize the Map display based on their preferences. Figure 51: Settings - Map Tab •...
  • Page 57 • ORION Entry/Exit Zones: These distances specify when a endpoint is within range of the receiver, and when it has moved out of range. If a endpoint was within range, and moved out of range without receiving a reading, that endpoint is marked as MISSED.

  • Page 58: Communications Tab

    Communications Tab Figure 52: Settings - Communications Tab • ORION/Permalog/Datamatic Receiver: - Com Port: The COM port assigned to the receiver. - No Data Received Timeout (ms): The time (in milliseconds) needed to determine that the GPS has stopped operating.

  • Page 59: User Interface Tab

    Installation & Operation Manual • RAMAR Receiver: Choose the COM port and the type of RAMAR receiver you are using. - Type: Choose the type of RAMAR receiver you are using. - No Data Received Timeout (ms): The time (in milliseconds) needed to determine that the GPS has stopped operating.

  • Page 60: Geocoding Meter Locations

    This is possible through the use of the updated ORION Receiver, which reports the meter reading transmission information as well as the strength of the transmission that was received.
  • Page 61 Installation & Operation Manual The following observations can be made audibly or visibly: Figure 54: Geocoding Once you click the GEOCODE button, you are slowly driving the route under 10 MPH, and a meter reading comes in that requires a location, you will hear a sound and the map display will show a new green circle for the meter that was just read. Each time you receive a meter reading from a meter that requires a location, you will hear the sound and see another green circle.

  • Page 62: Processing Meter Readings Not In The Route

    There are times when it is convenient to read and store the readings of ALL the meters in an area, not just those meters included in the route. For these occasions, the ORION Mobile Reading Software provides the Out of Route Processing feature.

  • Page 63: Out-Of-Route Reading Example

    Installation & Operation Manual This is handy in the event you are reading Out-of-Route meters on one day, and performing normal meter reading on the next day. If you forget to turn off the Out-of-Route reading, you will be reminded to do so before you begin normal meter reading.
  • Page 64 ORION Reading Mobile Software (ORS) ® Once the route is loaded and you click Start Reading Meters, the following prompt is displayed to confirm your intention to collect out-of-route meter readings. Figure 57: Confirmation Prompt If you wish to collect Out-of-Route Readings, click Yes.
  • Page 65 The Reading Data Management Software will then include them in the Unload report, and store them if they are in the database. If you chose to display the Out-of-Route meters on the Map display, the ORION Mobile Reading Software will log the location of the meter reading on the map with a question mark “?” icon.

  • Page 66: Unload

    ORION Reading Mobile Software (ORS) ® Unload Once you complete the meter readings, use the Unload Meter Readings button on the Main Screen to write the meter reading data. The readings can then be uploaded into the Reading Data Management Software.

  • Page 67: Unarchive

    Installation & Operation Manual Figure 61: Endpoint Reading Note: You can use the slider bar to view all the readings. 11. When you are done with the Quick Read screen, click Close. Unarchive The Unarchive button loads back a prior route of readings so that the user can save the data (unload) to a disk. 12.

  • Page 68: Unarchive

    ORION Reading Mobile Software (ORS) ® Unarchive The Unarchive button loads back a prior route of readings so that the user can save the data (unload) to a disk. Based on the time and date, select the reading session you want to restore and click OK.

  • Page 69: What If Things Go Wrong

    What To Report To Customer Support It is important that you report all occurrences of error windows to the Customer Support Hotline. It allows Badger Meter to improve its products and improve your system at the same time. In some cases, the error may have already been resolved, and the Support Specialist can send you a software upgrade to correct the problem.
  • Page 70 ORION Reading Mobile Software (ORS) ® Intentional Blank Page Page 70 12-10...
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  • Page 72 ORION® is a registered trademarks of Badger Meter, Inc. Other trademarks appearing in this document are the property of their respective entities. Copyright 2010, Badger Meter, Inc. All rights reserved. Due to continuous research, product improvements and enhancements, Badger Meter reserves the right...

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