Error Recovery Procedures; Fault Symptom Codes (Fscs) - HP M8501 Installation And User Manual

Troubleshooting

Error Recovery Procedures

Table 6-1 lists ERPs for errors reported on the GUI touch screen of the ACL. This list
includes only procedures that can be safely performed by an end user.
Table 6-1. Error Recovery Procedures
ERP Code
C
D
F
G

Fault Symptom Codes (FSCs)

FCSs that appear on the GUI touch screen are described in the below tables. A
descriptive message and instructions for clearing the fault accompany each FSC. If a
fault persists, look up the FSC in
procedure or to report it to your service provider.
Table 6-2. Fault Symptom Codes
Message
Novram Update Error
Barcode Not Active
Error
OS Task Exit Error
Invalid Ethernet
(MAC) Address
Invalid IP Subnet
Mask
(255.255.255.255)
SCSI Firmware Error
SCSI FIFO Empty
M8501 and M8502 ACL Tape Drive Installation and User's Guide —529972-001
Procedure/Description
Cycle power to the ACL using the Power option on the GUI
touch screen. Wait 30 seconds to power on again.
Turn off power to the ACL and inspect connectors and
cables.
Invalid operation. Select parameters correctly and try again.
Call Technical Support.
Table 6-1
FSC ERP
0306 G
0501 D, G
0902 G
0A01 F
0A02 F
1001 D, G
1002 D, G
on page 6-3 to determine the error recovery
The non-volatile configuration area in
flash memory could not be updated
(programming error).
Catastrophic Smx operating system error
- task creation error, unexpected error.
SmxNet (Ethernet, Web TLC) task error -
server spawn error, TCP/IP fatal error.
The ACL's Ethernet (MAC) address
stored in the non-volatile configuration is
not valid - the last 3 octets are either 0:0:0
or 255:255:255.
The Ethernet subnet mask stored in the
non-volatile configuration is not valid -
255.255.255.255.
Internal SCSI task processing error -
unexpected state or hardware status.
The SCSI controller data FIFO is empty
but should contain more data bytes.
6 -3
Error Recovery Procedures