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HP M8502 Installation And User Manual

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M8501 and M8502 ACL
Tape Drive Installation
and User's Guide
Abstract
This guide provides information about installing, operating, and maintaining the M8501
and M8502 ACL tape drives on HP NonStop™ servers. This guide is written for those
who install or maintain the M8501 and M8502 ACL tape drives.
Product Version
N.A.
Supported Release Version Updates (RVUs)
This publication supports G06.28 and all subsequent G-series RVUs and H06.04 and
all subsequent H-series RVUs until otherwise indicated by its replacement publication.
Part Number
529972-003
Published
February 2006

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  • Page 1 Abstract This guide provides information about installing, operating, and maintaining the M8501 and M8502 ACL tape drives on HP NonStop™ servers. This guide is written for those who install or maintain the M8501 and M8502 ACL tape drives. Product Version N.A.
  • Page 2 Document History Part Number Product Version Published 529972-001 N.A. July 2005 529972-002 N.A. February 2006 529972-003 N.A. February 2006...

  • Page 3: Table Of Contents

    Power Supply Robotics Front Panel Indicators 2. Setting Up the ACL Tape Drives Setting Up the M8501 ACL Rackmount Unit Setting Up the M8502 ACL Tabletop 3. Installing and Configuring the ACL Tape Drive for the NonStop NS-Series Server Overview Installation Configuration 4.
  • Page 4 A. Installing and Configuring the ACL Tape Drive for the NonStop S-Series Server Configuration Overview Installation Configuration A-11 Safety and Compliance Index Figures Figure 1-1. Hardware Configuration Figure 1-2. Rear View of Tape Drive M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003...
  • Page 5 View of Two FCSAs at Rear of Server Figure A-6. LC-SC Fiber-Optic Cable Figure A-7. Rear View of IOAM Enclosure Figure A-8. View of MSEB at Rear of Server Figure A-9. Status Button A-11 Tables M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003...
  • Page 6 Table 3-1. Fiber Cables Table 4-1. ACL Front Panel Indicators Table 4-2. View ACL Options 4-11 Table 6-1. Error Recovery Procedures Table 6-2. Fault Symptom Codes Table A-1. Fiber-Optic Cables M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003...

  • Page 7: What's New In This Manual

    Abstract This guide provides information about installing, operating, and maintaining the M8501 and M8502 ACL tape drives on HP NonStop™ servers. This guide is written for those who install or maintain the M8501 and M8502 ACL tape drives. Product Version N.A.
  • Page 8 What’s New in This Manual New and Changed Information M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003...

  • Page 9: About This Manual

    A group of items enclosed in brackets is a list from which you can choose one item or none. The items in the list can be arranged either vertically, with aligned brackets on M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003...
  • Page 10 CALL STEPMOM ( process-id ) ; If there is no space between two items, spaces are not permitted. In this example, no spaces are permitted between the period and any other items: $process-name.#su-name M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 viii...
  • Page 11 The user must press the Return key after typing the input. Nonitalic text. Nonitalic letters, numbers, and punctuation indicate text that is displayed or returned exactly as shown. For example: Backup Up. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003...
  • Page 12 P=%p-register E=%e-register Notation for Management Programming Interfaces This list summarizes the notation conventions used in the boxed descriptions of programmatic commands, event messages, and error lists in this manual. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003...
  • Page 13 The CRE has many new message types and some new message type codes for old message types. In the CRE, the message type SYSTEM includes all messages except LOGICAL-CLOSE and LOGICAL-OPEN. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003...
  • Page 14 About This Manual Change Bar Notation M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003...

  • Page 15: Overview And Features

    The M8501 and M8502 auto cartridge loader (ACL) tape drives support the LTO Ultrium Gen 3 tape drive. They are designed for backup operations for NonStop servers. The M8501 comes in a rackmount configuration, and the M8502 comes in a tabletop configuration.

  • Page 16: Models And Accessories

    Table 1-1. Models and Slot Capacities Model Drives Slots M8501 15 LTO 12.0 TB M8502 15 LTO 12.0 TB M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 1 -2...

  • Page 17: Internal Tape Drive

    Internal Tape Drive The ACL units supports a single internal tape drive. The internal tape drive can be hot- swapped. Figure 1-2. Rear View of Tape Drive Single Drive M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 1 -3...

  • Page 18: Magazine

    Note. Both a full barcode reader scan and a physical scan are conducted each time the unit is initially powered up, or each time a tape magazine is exchanged. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 1 -4...

  • Page 19: Figure

    Overview and Features Robotics Figure 1-4. View of Barcode Reader and Shuttle Assembly Barcode Reader Shuttle M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 1 -5...

  • Page 20: Front Panel Indicators

    GUI touch screen - manually operated to setup and configure the unit • ACL module status LED - displays the unit’s operational status Figure 1-5. Front Panel Indicators ACL Status LED GUI Touch Screen Internal Viewing Window M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 1 -6...

  • Page 21: Setting Up The Acl Tape Drives

    Figure 2-1. M8501 ACL Template 2. Use the template that is shipped with the unit to mark the location of the mounting hardware on the mounting rails of the storage cabinet. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 2 -1...
  • Page 22 4. Install the slide members for the rackmount unit. 5. If the slide members are already installed, attach the front and rear mounting brackets to the outer and middle slide members. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 2 -2...

  • Page 23: Figure

    6. Attach the slide members using the supplied fasteners. Install the clip nuts on the inside of the slide member’s front and back mounting bracket only if the vertical rail mounting holes are not tapped. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 2 -3...

  • Page 24: Figure

    12. Slide the unit completely into the rack until the front panel touches the rack. 13. Remove and discard the tape that holds the door in the latched position, leaving the door open. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 2 -4...

  • Page 25: Setting Up The M8502 Acl Tabletop

    15. Fully tighten the rear-mounting bracket screws. Setting Up the M8502 ACL Tabletop The M8502 ACL tabletop requires no mechanical assembly for mounting. (See Figure 2-4.) Place the unit on a desk, table, or other stable horizontal surface. Ensure that the cooling grills at the front and the fans at the rear of the unit are not obstructed.
  • Page 26 Setting Up the ACL Tape Drives Setting Up the M8502 ACL Tabletop M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 2 -6...

  • Page 27: Installing And Configuring The Acl Tape Drive For The Nonstop Ns-Series Server

    Overview A multimode shortwave fiber-optic cable must be used to connect the ACL tape drive to the Fibre Channel ServerNet adapter (FCSA) on the HP NonStop NS-series server. Figure 3-1 shows how the ACL tape drive connects to the server.

  • Page 28: Figure

    Installing and Configuring the ACL Tape Drive for the Overview NonStop NS-Series Server Figure 3-1. Hardware Configuration Fiber Cable Tape Drive NonStop NS-Series Server FCSA M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 3 -2...

  • Page 29: Installation

    Table 3-1. Fiber Cables Connector Fiber Cable Fiber Cable Distance LC - LC 50/125 µm 2-300 meters (6.56-984.25 feet) LC - LC 62.5/125 µm 3-150 meters (9.84-492.13 feet) M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 3 -3...

  • Page 30: Figure

    Installing and Configuring the ACL Tape Drive for the Installation NonStop NS-Series Server Figure 3-3. LC-LC Fiber Cable M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 3 -4...

  • Page 31: Figure

    4. Toggle the power switch to the on position from the rear of the unit. 5. Press anywhere on the GUI touch screen to activate the display, and then turn the unit on. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 3 -5...

  • Page 32: Figure

    Installing and Configuring the ACL Tape Drive for the Installation NonStop NS-Series Server Figure 3-5. Powering On the ACL Tape Drive GUI Touch Screen Power Cord Toggle Switch M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 3 -6...

  • Page 33: Configuration

    The PORTNAME is added to the SCF configuration in Step on page 3-8. 1. Press the Status button on the GUI touch screen. Figure 3-6. Status Button Status Button M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 3 -7...
  • Page 34 SCF> START TAPE $tape Example: SCF> START TAPE $TAPE1 For complete details about the ADD and START commands, including command syntax, see the SCF Reference Manual for the Storage Subsystem. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 3 -8...

  • Page 35: Operation

    (GUI) touch screen, an ACL status LED, and a viewing window. (See Figure 4-1.) Figure 4-1. Front Panel Left Magazine Viewing Door Window GUI Touch Screen ACL Status M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4 -1...

  • Page 36: Magazine Door

    GUI touch screen that interrupts the current ACL operation. Solid Amber The ACL is in a fault state as indicated by the fault message on the GUI touch screen. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4 -2...

  • Page 37: Initialization Screen

    When power is first applied to the ACL tape drives, a series of power-on self test (POST) diagnostics are performed. After the POST completes, this initialization screen appears. Figure 4-3. Initialization Screen Note. Pressing Continue will display the ACL default screen. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4 -3...

  • Page 38: Acl Default Screen

    The ACL GUI touch screen displays graphics and text in the form of easy to understand messages. Graphics and text messages, along with their functions, are described in this section. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4 -4...

  • Page 39: Technical Support Information Option

    Operation Technical Support Information Option Technical Support Information Option Selecting the HP logo in the top left corner displays technical support information specific to HP. See Figure 4-5. Figure 4-5. Technical Support Information Note. The HP Global Customer Support Center (GCSC) provides technical support for this product.

  • Page 40: Access Magazine Option

    Move Media option lets you remove a cartridge from the tape drive, load a cartridge to the tape drive, or to move cartridges within the ACL. Figure 4-7. Move Media Screen M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4 -6...

  • Page 41: Figure

    3. Touch the Destination Input Box on the Move Media Screen. The Destination Input Box changes from gray to an active state. See Figure 4-9. Figure 4-9. Move Media Screen (Destination) M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4 -7...

  • Page 42: Lcd Contrast Controls

    Selecting this option initiates an ACL power-down operation. Note. The ACL moves the shuttle assembly to the parked position before powering down. Figure 4-10. Power Down Initiation Screen M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4 -8...

  • Page 43: Status

    Selecting this option from the ACL Default Screen lets you place the ACL online or offline. Note. By default, the ACL automatically comes online after a power-up initialization. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4 -9...

  • Page 44: Menu Selections

    Selecting this option lets you view but not modify the ACL settings as defined in the ACL option of the Edit Options area. Table 4-2 on page 4-11 describe the available options. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4- 10...

  • Page 45: Table 4-2. View Acl Options

    Lets you enable an automatic cleaning cycle. To use this option, you must have reserved a slot for a cleaning cartridge using the Total Reserved Slots option. The default is Disabled. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4- 11...

  • Page 46: Table 4-2. View Acl Options

    Standalone - Used when the ACL contains a single module • Master - Used to select the module in a multi-module • Slave - Used to select the other modules in a multi- module ACL M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4- 12...

  • Page 47: Inserting And Removing Tape Cartridges

    Insert a tape cartridge so that the barcode labels are facing outward. Note. Handle and store tape cartridges in a clean, dust-free environment. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4- 13...

  • Page 48: Barcode Labels

    2. Always inspect cartridges for incorrect or improperly attached labels. 3. Never erase information on a cartridge label, always replace the label. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4- 14...

  • Page 49: Barcode Label Installation (Lto)

    Barcode Labels Note. Barcode labels may be placed on the media with the alphanumeric characters on the left or the right. Figure 4-14. Barcode Label Installation (LTO) M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4- 15...
  • Page 50 Operation Barcode Labels M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 4- 16...

  • Page 51: Maintenance

    ACL tape drive’s Options menu. To automatically run a cleaning cartridge using Auto Clean Mode: 1. Reserve a cleaning cartridge slot. 2. Enable Auto Clean Mode. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 5 -1...

  • Page 52: Manually Running A Cleaning Cartridge

    Or, use the Decimal Keypad Backspace and Numeric Keys to enter the tape drive number directly. 5. When the source and destination entries are correct, select Execute Clean. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 5 -2...

  • Page 53: Replacing A Cleaning Cartridge In A Reserved Slot

    3. Remove the expired cleaning cartridge from the last slot. Mark it EXPIRED and then properly dispose of it. 4. Place a new cleaning cartridge in the last slot of the magazine. 5. Replace the right magazine. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 5 -3...
  • Page 54 Maintenance Replacing a Cleaning Cartridge in the Right Magazine M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 5 -4...

  • Page 55: Troubleshooting

    Error Recovery Procedures (ERPs) are listed in detail in Table 6-1 on page 6-3. FSCs are listed in Table 6–2 along with their related ERPs. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 6 -1...

  • Page 56: Troubleshooting Flow Chart

    Troubleshooting Error Recovery Figure 6-1. Troubleshooting Flow Chart M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 6 -2...

  • Page 57: Error Recovery Procedures

    Internal SCSI task processing error - unexpected state or hardware status. SCSI FIFO Empty 1002 D, G The SCSI controller data FIFO is empty but should contain more data bytes. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 6 -3...
  • Page 58 Open Left Door Fault 2091 C, G Door open sensor time-out detected when open door. Open Right Door Fault 2092 C, G Door open sensor time-out detected when open door. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 6 -4...
  • Page 59 Intertask send, receive failed. Error Drive Get General 301C C, D, G Drive communication failed. Status Fail Drive Get Status 3 Fail 301D C, D, G NOT USED M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 6 -5...
  • Page 60 Diag Fetch, Drive not 305b Diag: No cartridge present for a fetch. loaded Diag Time-out waiting 305d Fetch, time-out waiting for drive unload. for drive empty, ready M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 6 -6...
  • Page 61 Picker Jammed 7 3107 C, G The picker jammed during a passthru fetch operation. Picker Jammed 8 3108 C, G The picker jammed during a pass-thru fetch operation. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 6 -7...
  • Page 62 ACL could not retrieve drive status. Command response 7001 D, G A command response was received from from unexpected a task to which a command had not been source sent. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 6 -8...
  • Page 63 Deactivating a drive 700E C, G The Control task is indicating that a that is not attached request to deactivate a drive failed because the drive is not attached. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 6 -9...
  • Page 64 Invalid mod number to 701D C, G Attempt to send a command to a drive in convert a remote module, but the module number is out of range. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 6- 10...
  • Page 65 Master pass-thru opto 9003 C, D, G The master module opto sensor was not failed detected during the power-up pass-thru module inventory. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 6- 11...
  • Page 66 ACL hardware, possibly an older firmware version. Buffer allocation failed F402 The flash task could not allocate a buffer area to hold the firmware image to be uploaded. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 6- 12...
  • Page 67 If an error message appears that is not included in Table 6-2, write down the fault code number and follow the recovery procedure. If the same error occurs again, call your service provider. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 6- 13...
  • Page 68 Troubleshooting Fault Symptom Codes (FSCs) M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 6- 14...

  • Page 69: Installing And Configuring The Acl Tape Drive For The Nonstop S-Series Server

    (modular ServerNet expansion board) on a NonStop S-series server via a fiber-optic cable. Figure A-1 on page A-2 shows a configuration example of the tape drive connected to a NonStop S-series server via an IOAM enclosure. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 A- 1...
  • Page 70 Adapter (FCSA) Fiber-optic Cable NonStop Modular Rack Tape Drive S-Series (Rear View) System For more information on the IOAM enclosure, see the Modular I/O Installation and Configuration Guide. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 A- 2...
  • Page 71 3. Place the tape drive on a flat, sturdy, and level surface. The device must be in an environment that is free of dust and humidity. Figure A-2. Front View of Tape Drive M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 A- 3...
  • Page 72 Fiber-Optic Cable Fiber Cable Distance LC - LC 50/125 µm 2-300 meters (6.56-984.25 feet) LC - LC 62.5/125 µm 3-150 meters (9.84-492.13 feet) Figure A-3. LC-LC Fiber-Optic Cable M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 A- 4...
  • Page 73 4. Connect one end of the fiber-optic cable to the top Fibre Channel port at the rear of the tape drive. See Figure A-4 for the location. Figure A-4. Rear Components of Tape Drive Fibre Channel Port M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 A- 5...
  • Page 74 Channel ServerNet adapter (FCSA) at the rear of the IOAM enclosure. See Figure A-5 for the location of the ports. Figure A-5. View of Two FCSAs at Rear of Server Fiber-Optic Cables M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 A- 6...
  • Page 75 SC Side LC Side 6. Connect the LC side of the fiber-optic cable to a port on the ServerNet switch board at the rear of the IOAM enclosure. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 A- 7...
  • Page 76 Installing and Configuring the ACL Tape Drive for the Installation NonStop S-Series Server Figure A-7. Rear View of IOAM Enclosure ServerNet Switch Board Fibre Channel Ports M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 A- 8...
  • Page 77 7. Connect the SC side of the fiber-optic cable to a fiber-optic PIC on the MSEB at the rear of the server. Figure A-8. View of MSEB at Rear of Server Fiber-optic PIC M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 A- 9...
  • Page 78 9. Toggle the power switch to the on position from the rear of the unit. See Figure 3-5 on page 3-6 for the location. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 A -10...
  • Page 79 PORTNAME of the tape drive. The PORTNAME is added to the SCF configuration in Step on page A-12. 1. Press the Status button on the GUI touch screen. Figure A-9. Status Button M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 A -11...
  • Page 80 SCF> START TAPE $tape Example: SCF> START TAPE $TAPE1 For complete details about the ADD and START commands, including command syntax, see the SCF Reference Manual for the Storage Subsystem. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 A -12...

  • Page 81: Safety And Compliance

    This class A digital apparatus meets all the requirements of the Canadian Interference- Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règelment sur le matériel brouilleur du Canada. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 Statements -1...
  • Page 82 Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case the user may be required to take corrective actions. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 Statements -2...

  • Page 83: European Union Notice

    Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 Statements -3...
  • Page 84 ATTENTION: NE PAS UTILISER A L’EXTERIEUR DE L’EQUIPEMENT IMPORTANT: TOUS LES RECIPIENTS SONT DESTINES UNIQUEMENT A UN USAGE INTERNE. VORSICHT: ALLE STECKDOSEN DIENEN NUR DEM INTERNEN GEBRAUCH. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 Statements -4...

  • Page 85: Important Safety Information

    In the document window, click a document title to open the safety information in another language. Local HP support can also help direct you to your safety information. M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003...
  • Page 86 Safety and Compliance Important Safety Information M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 Statements -6...
  • Page 87 4-10 move media viewing window LTO Ultrium gen 3 tape drive Magazine door Maintenance NonStop NS-series server configuration installation POST Power supply M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 Index -1...
  • Page 88 Index M8501 and M8502 ACL Tape Drive Installation and User’s Guide —529972-003 Index -2...

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