Table of Contents
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Chapter 1
About this Guide
This guide provides information about using the LEX series Mission Critical Handheld and accessories.
NOTICE: Screens and menu options may be changed or customized by your agency to show
different information.
Related Links
Contact Us
on page 25
Versions
on page 26
Chapter Descriptions
on page 27
Helpful Background Information
Notational Conventions
Icon Conventions
on page 28
Regulatory Information
on page 29
Service Information
on page 29
Documentation Set
on page 30
1.1
Contact Us
The Solution Support Center (SSC) is the primary Motorola Solutions support contact.
Motorola Solution Support Center
Call the SSC:
•
Before any software reload.
•
To confirm troubleshooting results and analysis before removing and replacing a Field Replaceable
Unit (FRU) and Field Replaceable Entity (FRE) to repair the system.
For...
United States Calls
International Calls
North America Parts Organization
For assistance in ordering replacement parts or identifying a part number, contact the Motorola Parts
organization. Your first response when troubleshooting your system is to call the Motorola SSC.
For...
Phone Orders
Send Feedback
on page 28
on page 28
Phone
800-221-7144
302-444-9800
Phone
800-422-4210 (US and Canada Orders)
For help identifying an item or part number, select
choice 3 from the menu.
302-444-9842 (International Orders)
MN002347A01-B
About this Guide
Table continued...
25
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Table of Contents
Troubleshooting
