Sirius XM RAdio TTR1 User Manual page 78

Troubleshooting
If you see this on the screen:
Login failed
78
Try this:
There are several possible reasons:
• Your SIRIUS or XM user name and/or password was
entered incorrectly .
• You don't have a subscription to the Premium
SiriusXM Internet Radio service .
• Your subscription is no longer valid .
• For XM only, you will need to update your password
to use the SiriusXM TTR1 Radio . See IMPORTANT
note on page 16 .
To verify that you are subscribed to the service,
listen online:
• For SIRIUS service go to sirius .com, Click on the
LISTEN ONLINE link, and then click the LAUNCH
ONLINE PLAYER link . Enter your user name and
password . Select a channel to listen to and then
click on the PREMIUM link . If you can listen in the
Premium mode, then you are subscribed to the
Premium SiriusXM Internet Radio service .
• For XM service go to xmradio .com . Click on the
LISTEN ONLINE NOW link and then enter your
user name and password . If you can listen, then
you are subscribed to the SiriusXM Internet Radio
service .
Close the browser window to exit the player before
continuing .
If you don't have a Premium SiriusXM Internet Radio
subscription, go to sirius . c om/siriusinternetradio or
call 888-539-7474 to subscribe . For XM service go