Troubleshooting - Weber 120 Owner's Manual

Problem
Burner burns with a yellow or orange flame, in
conjunction with the smell of gas.
Burner does not light, or flame is low in HIGH
position.
Experiencing flare-ups:
CAUTION: Do not line the bottom tray with
aluminum foil.
Burner flame pattern is erratic. Flame is low when
burner is on HIGH. Flames do not run the whole
length of the burner tube.
Inside of lid appears to be "peeling." (Resembles
paint peeling.)
Burner does not light when igniter button is
pushed.
Burner flame does not ignite completely around the
burner tube.
If problems cannot be corrected using these methods, please contact Customer Service Australia- See Warranty. For more information, log
®
onto www.weber.com .
ATTENTION: This product has been safety tested and is only certified for use in a specific country. Refer to
country designation located on outer carton.
These parts may be gas carrying or gas burning components. Please contact Weber-Stephen Products Co., Customer Service Department for genuine
Weber-Stephen Products Co. replacement part(s) information.
WARNING: Do not attempt to make any repair to gas carrying or gas burning components without contacting
Weber-Stephen Products Co., Customer Service Department. Your actions, if you fail to follow this product Warning,
may cause a fire or an explosion resulting in serious personal injury or death and damage to property.

TROUBLESHOOTING

TROUBLESHOOTING
Check
®
Inspect Weber Insect / Spider screen for possible
obstructions. (Blockage of holes.)
Is propane cylinder fuel low or empty?
Does the burner light with a match?
Are you preheating barbecue in the prescribed
manner?
Is the cooking grate heavily coated with burned-on
grease?
Are burners clean?
The lid is cast aluminum, not paint. It cannot "peel" .
What you are seeing is baked on grease that has
turned to carbon and is flaking off.
THIS IS NOT A DEFECT.
Is burner tube positioned too far away from the igniter
box?
Are the burner ports clean and fully open?
Cure
®
Clean Weber Insect / Spider screen. (See "Annual
Maintenance" section)
Replace propane cylinder.
If you can light the burner with a match, then check the
ignition system.
Clean thoroughly. (See "Cleaning" section)
Clean bottom tray.
Clean burner. (See "Annual Maintenance" section)
Clean thoroughly. (See "Cleaning" section)
Check that the burner tube is positioned correctly over
the ignition box. (See Maintenance - "Replacing the
Burner Tube")
Clean burner. (See "Annual Maintenance" section)
Use a small paper clip to unclog any dirty ports.
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