Troubleshooting; Replacement Parts - Weber 2800N+ Owner's Manual

TROUBLESHOOTING

GRILL WILL NOT IGNITE
SYMPTOM
• Burner does not ignite when following the ignition instructions in the "Operation" section of this Owner's Manual.
CAUSE
There is a problem with gas flow.
There is a problem with the ignition system.
Using a Match to Determine if there is Gas Flow to
the Burners
1) Open the grill lid.
2) Check that the burner control knob is in the
off position. Check by pushing in and turning knobs
clockwise.
Note: It is important that all burner control knobs are in the
off position before turning on the LP tank. If they are not,
the flow limiting device built into the regulator will activate,
limiting the flow of gas from the LP tank.
3) Turn the LP tank on by slowly turning the tank valve
counterclockwise; wait 60 seconds.
Note: It is important that the LP tank is turned on slowly.
If it is opened too quickly, the flow limiting device built into
the regulator will activate, limiting the flow of gas from the
LP tank.
4) Strike a match and put the flame under the matchlight
hole (A).
5) While holding lit match, push the main burner control
knob in and turn it counterclockwise to the start/high
position.
6) Check that the burner is lit by looking through the
cooking grates.
7) If the burner does not ignite within 5 seconds, turn
burner control knob to the off
minutes to allow the gas to clear before attempting to
light the burner again.
8) If the burner ignites, the problem lies in the ignition
system. For piezo igniters, check the wire connections of
the Ignition System (B). For electronic ignition systems,
check the condition of the battery and check the wire
connections of the Ignition System (C). Verify that the
AAA battery (alkaline only) is in good condition and
is installed correctly. Some batteries have a plastic
protective wrap around them. This plastic must be
removed before installing battery. Do not confuse this
plastic with the battery label.
PROBLEMS? QUESTIONS?
If you have questions about the assembly, use, or maintenance of your grill or need replacement parts, please contact Weber
Customer Service. The serial number and model number can be
found on the cover of your owner's manual and will be necessary for all service calls.
U.S.:
1-800-446-1071
© 2023 Designed and engineered by Weber-Stephen Products LLC, 1415 S. Roselle Road, Palatine, Illinois 60067 USA.
8
SOLUTION
If the grill will not ignite, the first step is to determine if there is gas flowing to the burners. To check this, follow the
instructions below for "Using a Match to Determine if there is Gas Flow to the Burners."
If match lighting IS NOT successful, follow the instructions for disconnecting and reconnecting the LP tank.
If the grill will not ignite, the first step is to determine if there is gas flowing to the burners. To check this, follow the instructions
below for "Using a Match to Determine if there is Gas Flow to the Burners."
If match lighting IS successful, check the condition of the battery (electronic ignition systems only) and check the wire
connections of the Ignition System.
A
position and wait five

REPLACEMENT PARTS

To obtain replacement parts,
contact the local retailer
in your area or log onto weber.com.
Do Not Return Product to the Store. We Can Help.
Canada:
1-800-446-1071
Mexico:
01 800 0093237
B
C
CALL CUSTOMER
SERVICE
If you are still experiencing any
problems, contact the Customer Service
Representative in your area using the
contact information on weber.com.