Elo Touch Solutions PayPoint Plus for Windows User Manual page 21

Clearing Paper Jam
In case of paper jam, open the paper jam printer door (highlighted in light gray outline below) to clear
paper jam. Open paper jam printer door by exerting upward pressure on side rib (highlighted by blue
arrow below). If unable to unlatch door using finger force, use an apparatus (e.g. coin) to gently exert an
upward lever force to the side latch.
After removing the paper jam door, rotate the knob to clear the paper jam. Once the paper jam is
cleared, replace the paper jam door.
Figure 5. In case of paper jam, exert upward pressure on side
rib (blue arrow) to open paper jam printer door (light gray)
Figure 6. In case of paper jam, rotate the knob to clear the jam.
User Manual – PayPoint Plus for Windows
UM600523 Rev.A, page 21 of 41