Elo Touch Solutions PayPoint Plus for Windows User Manual page 19

Cleaning and Care of Printer
The following tips will help maintain optimal performance of your Elo PayPoint Plus register receipt printer:
•
Do not pull any paper that is ejected from the printer.
•
Do not touch the printer roller or thermal head surface with bare hands. In the case of
contact between printer roller or thermal head and hands, clean the roller and/or thermal
head surface with alcohol, as specified in the latter parts of this section herein.
Note: Contaminating heating elements with any oil or grease (e.g. oil from hands) may shorten the life of
the thermal head.
•
Turn off printer before performing maintenance on it.
Prior to cleaning the PayPoint Plus register receipt printer, ensure that the register display head is flipped
away from the receipt printer (in customer-facing view). Pull the receipt printer head release lever to
release printer head cover and access the different printer components listed in Figure 4 above.
Guidance on how to clean the printer photo-sensor, thermal head, and roller are as follows:
Roller (Platen)
It is recommendable to clean the printer roller once every 6 months. To do so:
Use a dry, soft cloth, to wipe off any stains from the printer roller.
Clean the entire rubber roller by rotating it.
User Manual – PayPoint Plus for Windows
UM600523 Rev.A, page 19 of 41