Paper holder and its surrounding area:
It is recommendable to clean the paper holder and its surrounding area once every 6 months. To do so:
Use a Nylon brush (or equivalent) to brush off any paper dust or other residues that may have accumulated.
Thermal head
It is recommendable to clean the printer thermal head once every 6 months. To do so:
Moist cotton swab (or soft cloth) with alcohol (ethanol, methanol, or isopropyl alcohol).
Wipe the thermal head with the cotton swab to remove any stain from the thermal head.
Use a dry soft cloth to wipe the thermal head.
Wait to allow the thermal head to dry off, and then shut the printer head cover.
Note: Do not clean thermal head immediately after printing, as thermal head may be hot.
Be careful of static electricity while cleaning the thermal head. Static electricity can
damage the head.
User Manual – PayPoint Plus for Windows
UM600523 Rev.A, page 20 of 41