Elo Touch Solutions PayPoint User Manual

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USER MANUAL
Elo PayPoint Dock
SW602291 Rev A

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Summary of Contents for Elo Touch Solutions PayPoint

  • Page 1 USER MANUAL Elo PayPoint Dock SW602291 Rev A...
  • Page 2: Table Of Contents

    Product Description ......................3  Payment Features ......................3  Chapter 2: Apple® iPad Dock Operation ..............4  Elo PayPoint iPad® Dock Register Layout ..............4  Chapter 3: Technical Support ..................11  Chapter 4: Safety & Maintenance ................13  Chapter 5: Regulatory Information ................18 ...
  • Page 3: Chapter 1: Product Overview

    Chapter 1: Product Overview Product Description Elo PayPoint iPad® Dock is an all-in-one cash register designed to run with an iPad. The system is integrated with Receipt Printer, Magnetic Stripe Reader, Barcode Reader, Cash Drawer, and Customer Facing Display. In addition to built-in pheripherals, the system has a serial port to support external devices.
  • Page 4: Chapter 2: Apple® Ipad Dock Operation

    Chapter 2: Apple® iPad Dock Operation Elo PayPoint iPad® Dock Register Layout Figure 1. Elo PayPoint iPad® Dock front view (left) and back view (right) Figure 2. Elo PayPoint iPad® Dock side view (left) Magnetic Swipe Reader (MSR) 10 Tray Mounting Screws Apple®...
  • Page 5: Cash Drawer

    Elo PayPoint iPad® Dock comes with 3 configurations of trays to support multiple versions of iPads. 3. Printer Paper Feed Button Elo PayPoint iPad Dock has printer paper feed button to allow user to feed empty receipt paper. One press will feed about 1-inch of thermal paper. 4. Cash drawer ®...
  • Page 6 The register is equipped with a cash drawer for storing bills, coins, and checks 5. Check compartment slot The cash drawer is designed with a slot for slipping checks into the cash drawer. 6. Receipt printer (built-in) The register is equipped with a built-in receipt printer that is located on the register base. 7.
  • Page 7: Barcode Scanner

    15. Serial Port Serial port to connect to Elo qualified Serial devices like weigh scale. RJ-45 to DB9 serial cable is included in the packaging. 16. iPad Power Button Access Will allow user to access iPad power button when the device is docked. 17.
  • Page 8 Docking the iPad Step 1 : Identify which mounting tray fits your Apple® iPad. If you have an Apple® iPad Air, system comes with Apple® iPad air tray pre-installed. If you have an Apple® iPad 4 you will need to remove Apple®...
  • Page 9 Step 4 : Install the iPad by inserting top side first and then lightening connector side last. Step 5 : Press lightening connector cap into the tray and fasten locking screw if desired. Step 6 : iPad can be removed by pressing eject button on the backside of tray after lightening connector cap is pulled out ®...
  • Page 10 The maximum voltage, frequency and current for the register, are provided in the power ratings table below: Operating Voltage Operating Operating Current Range Frequency Range Range Elo PayPoint Apple® 100 - 230Vac 50 – 60 Hz 0.1 – 0.3 Aac iPad Dock ® User Manual: Elo Apple® iPad Dock...
  • Page 11: Chapter 3: Technical Support

    Feed button LED will be white when register is properly connected to the wall. The Elo PayPoint iPad® Dock Unplug the power cable, re-plug after five seconds does not respond when turning on the system.
  • Page 12 maintenance chapter for more information on recommended thermal paper for the Apple® iPad dock receipt printer. Push the receipt head release button, lift receipt Receipt printer does not run when printer head cover, and check that there is no paper it’s supposed to jam.
  • Page 13: Chapter 4: Safety & Maintenance

    Chapter 4: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the Elo PayPoint Apple® iPad Dock. The dock is equipped with a power cable. Do not use a damaged power cable. Use only the power cable supplied by Elo Touch Solutions for the Elo PayPoint Apple®...
  • Page 14 Printer Maintenance Changing Printer Paper The register receipt printer operates using heat, and not with ink. Printer paper compatible with the Elo PayPoint iPad® Dock receipt printer are as follows: Type: Thermal Paper (2 ¼ inches x 80 feet) Paper width: 2 ¼...
  • Page 15 4. Take out the roll of used printer paper, and replace with new roll of printer paper. Make sure that the paper is placed and positions in the correct orientation, as shown below. Cleaning and Care of Printer The following tips will help maintain optimal performance of your receipt printer: ...
  • Page 16 Figure 4. View of receipt printer when printer head cover is open (left). View of the receipt printer according to the view denoted by the arrow. Prior to cleaning the receipt printer, ensure that the register display head is flipped away from the receipt printer (in customer-facing view).
  • Page 17 It is recommendable to clean the printer roller once a month. To do so: Apply isopropyl alcohol onto a cloth. Wipe off any stain from the printer roller with the alcohol dampened cloth. Use a dry soft cloth to wipe the roller. Wait to allow the roller to dry off, and then shut the printer head cover.
  • Page 18: Chapter 5: Regulatory Information

    Chapter 5: Regulatory Information I. Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 19 for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Notice to Users in Canada: This device complies with RSS-210 of the Industry Canada rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 20 III. Agency Certifications The following certifications and marks have been issued or declared for the Elo PayPoint Apple® iPad Dock: United States FCC United States UL ® User Manual: Elo Apple® iPad Dock SW602291 Rev A, Page 20 of 22...
  • Page 21: Chapter 6: Warranty Information

    Chapter 6: Warranty Information For warranty information, go to http://www.elotouch.com/Support/warranty.asp ® User Manual: Elo Apple® iPad Dock SW602291 Rev A, Page 21 of 22...
  • Page 22: Getting In Touch With Us

    You or the retailer may undertake activities that may affect compliance. For this reason, Elo Touch Solutions is required to be specific to only the standard software provided by it. Use of Elo PayPoint iPad® Dock products and services is subject to the Elo PayPoint Terms and Conditions of Use which may be found on Elo’s website: www.elopaypoint.com.

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