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Elo Touch Solutions PayPoint User Manual

Android rev. b
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USER MANUAL
Elo Touch Solutions
PayPoint Android Rev. B

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Summary of Contents for Elo Touch Solutions PayPoint

  • Page 1 USER MANUAL Elo Touch Solutions PayPoint Android Rev. B...
  • Page 2 Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo...
  • Page 3 Section 2: Unpacking and Operation ..........................................5 Section 3: Techincal Support and Maintenance ............................Error! Bookmark not defined. Section 4: Safety ................................................11 Section 5: Warranty Information ..................................Error! Bookmark not defined. User Manual – PayPoint Android Rev B UM600184 Rev A, page 3 of 26...
  • Page 4 Section 1: Introduction Product Description The Elo PayPoint register is an all-in-one Android based cash register that comes equipped with built-in receipt printer, magnetic stripe reader, barcode reader, cash drawer, and customer facing display. In addition to its built-in peripherals, the system has a USB port that allows for connectivity of external USB devices.
  • Page 5 Section 2: PayPoint Unpacking and Operation Box Contents Verify that the box contains: PayPoint Android Unit • Quick Install Guide • PayPoint Power Cable (color should match PayPoint • unit) 2 receipt paper rolls • 2 cash drawer keys •...
  • Page 6 Elo PayPoint Register Layout User Manual – PayPoint Android Rev B UM600184 Rev A, page 6 of 26...
  • Page 7 Power Port Register Display Head The Elo PayPoint Register display head can be flipped to allow customers to complete purchase transactions by self-swiping payment cards, and to authorize transactions by signing directly onto the touchscreen. User Manual – PayPoint Android Rev B...
  • Page 8 Figure 3. Elo PayPoint display head can be flipped and supports two configurations: Elo PayPoint Register cashier-facing view (top) and customer-facing view (bottom) 1. Magnetic Stripe Reader (MSR) The register has a built in encryptable magnetic stripe reader. Application provider is responsible for correctly encrypting the reader.

  • Page 9: Cash Drawer

    The register is equipped with a cash drawer for storing cash, coins, and checks. 9. Cash drawer lock Use the key that comes with the Elo PayPoint Register to lock / unlock the cash register. When cash drawer is locked, cash drawer will not open even when it is commanded to.
  • Page 10 Use this port to connect the register to a network via an Ethernet RJ-45 cable. Power port To power the register, plug one end of the power cable to the register power port, and the other end to the wall. User Manual – PayPoint Android Rev B UM600184 Rev A, page 10 of 26...
  • Page 11 Power Press the register power button to turn the Elo PayPoint Register on. Press and hold power button when the register is on to bring up the Shut Down option screen. In the event that the register freezes and does not respond, press and hold the power button until the register turns off.
  • Page 12 Section 3: Technical Support and Maintenance Information and guidance on how to use and operate your Elo PayPoint Register are available in this User Manual. Solutions to Common Problems Problem Suggested Troubleshooting Check that the power cable is properly connected to both the register and the wall.
  • Page 13 Refer to Chapter 8 for more Poor receipt printing quality information on recommended thermal paper for the Elo PayPoint Register receipt printer. Push the receipt head release button, lift receipt printer Receipt printer does not run when it’s head cover, and check that there is no paper jam.
  • Page 14 See this user manual’s last page for worldwide technical support phone numbers. User Manual – PayPoint UM600184 Rev A, page 13 of 26 Android Rev. B...
  • Page 15 Do not use alcohol (methyl, ethyl or isopropyl), thinner, benzene, or other abrasive cleaners. Printer Maintenance Changing Printer Paper The register receipt printer operates using heat, and not with ink. Printer paper compatible with the Elo PayPoint receipt printer are as follows: Type: Thermal Paper (2 ¼ inches x 80 feet) Paper width: 2 ¼...
  • Page 16 Printing width: 48mm To change the paper for the Elo PayPoint Register receipt printer: 1. Ensure that the register display head is flipped away from the receipt printer (in customer-facing view). 2. Push the receipt printer head release button to release the printer head cover.
  • Page 17 Prior to cleaning the PayPoint Register receipt printer, ensure that the register display head is flipped away from the receipt printer (in customer-facing view). Push the receipt printer head release button to release printer head cover and access the different printer components listed in Figure 4 above.
  • Page 18 Use a dry soft cloth to wipe the thermal head. Wait to allow the thermal head to dry off, and then shut the printer head cover. User Manual – PayPoint UM600184 Rev A, page 17 of 26 Android Rev. B...
  • Page 19 Elo has put in place recycling arrangements in certain parts of the world. For information on how you can access these arrangements, please visit www.elotouch.com/e-waste-recycling- program/. User Manual – PayPoint UM600184 Rev A, page 18 of 26 Android Rev. B...
  • Page 20 This Information Technology Equipment (ITE) is required to have a CE Mark on the Manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This User Manual – PayPoint UM600184 Rev A, page 19 of 26...
  • Page 21 RF emission levels and may also present a lethal shock hazard to the user.) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician. User Manual – PayPoint UM600184 Rev A, page 20 of 26 Android Rev. B...
  • Page 22 5470-5725 for indoor/outdoor use RED: Hereby, Elo declares that the radio equipment type, PayPoint, is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.elotouch.com Explanation of Markings In accordance with the SJ/T11364 requirement, electrical and electronic products are marked with the following pollution control logo.
  • Page 23 User Manual – PayPoint UM600184 Rev A, page 22 of 26 Android Rev. B...
  • Page 24 Electrical Ratings Input 120VAC Operating Conditions Temperature 0°C - 40°C Humidity 20% to 80% (non-condensing) Storage Conditions Temperature -20°C - 50°C Humidity 10% to 95% (non-condensing) User Manual – PayPoint UM600184 Rev A, page 23 of 26 Android Rev. B...
  • Page 25 Section 5: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/ User Manual – 2D UM600184 Rev A, page 21 of 26 Barcode Scanner...

  • Page 26: Specifications

    • Upcoming Events • Press Releases • Software Drivers To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. North America Europe Asia-Pacific Latin America Tel +1 408 597 8000...