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Summary of Contents for Petsafe PASSport PPA00-13795
- Page 1 PASSport Pet Access Smart System ™ Installation and Operating Guide Please read this entire guide before installation. Model Numbers: PPA00-13795 and PPA00-13796...
- Page 2 Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
- Page 3 • Make sure there is nothing underneath the door where you will be drilling holes or cutting out the opening. • Use a manual screwdriver to tighten screws. Do not over-tighten. Over-tightening can strip the screws or warp the pet door frame. www.petsafe.net...
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Page 4: Table Of Contents
PRODUCT WARRANTY To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full warranty, and should you ever need to call the Customer Care Center, we will be able to help you faster. - Page 5 Software Updates ........................................# Troubleshooting ......................................... # Replacement Parts and Accessories ..................................# OTHER INFORMATION Terms of Use and Limitation of Liability ................................... # Perchlorate Battery ........................................# Important Recycling Advice ..................................... # Battery Disposal ........................................# Compliance ..........................................www.petsafe.net...
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Page 6: Components
Components " (88mm) Screws 6 pcs. Installaton and Operating Guide " (100mm) Exterior Frame Screws 6 pcs. Interior Frame with Flap Finishing Plugs PASSport Key ™ 1 1 pcs. USB Cable 3-V Lithium Battery Key Ring for door Clock 2 pcs. Cutting Template Power Adapter (CR2032) -
Page 7: Features, Controls And Indicators
• Main Flap – The center, plastic flap with UV sun protection which covers the pet door flap opening. •Locking U-Flap – The “U” shaped flaps on the interior and exterior frames which lock in multiple points along the bottom and sides for added strength and improved weather resistance. www.petsafe.net... - Page 8 •Antenna - The antenna is located inside the PASSport and receives radio signals from the PASSport Key . The ™ ™ PASSport Key must be located within a certain distance of the antenna in order for the unique code to be read. ™...
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Page 9: Icon Definitions
MORE / SELECT INDICATOR — Indicates more information or options available. Use right arrow key on 5-Star Navigation to view additional information or options. Can sometimes be used to select an option. BACK INDICATOR — Indicates lower menu level. Press the back or left arrow key on 5-Star Navigation to return to previous screen. www.petsafe.net... -
Page 10: Connecting To Computer
Use the included USB cable to connect the PASSport to the ™ USB port on your computer. Downloading Software: Open your browser and visit http://petsafe.rscconnect.com. Click the register button and complete the registration steps. Your PASSport serial number ™ is required for registration (see “Serial Number”). Select... -
Page 11: Prepare Passport Key
Initial User Setup Have your pet nearby wearing the PASSport Key before beginning the “Initial User Setup” steps. Programming ™ your pet is time sensitive with 30 seconds for the PASSport to read your pet’s PASSport Key ™ ™ www.petsafe.net... - Page 12 The Initial User Set Up and Program Pet steps quickly get your PASSport ready for you and your pet to use. These steps ™ can be completed using the PASSport control panel or the PASSport computer application. To use the computer ™...
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Page 13: Installing The Passport Pet Access Smart System Checklist Before Installation
If installing in a wall, do you have a PASSport Wall Entry Kit? The PASSport fits doors or applications 1” to 2” ™ ™ thick. Wall installations and thicker applications 3 ½” up to 12” require the PASSport Wall Entry Kit (sold separately, ™ www.petsafe.net... -
Page 14: Installation In A Non-Glass Door
™ Want Professional Installation Help? Invisible Fence Brand installers (where available) may come to your home and install your new PetSafe Pet Door ® ® for an additional cost. Contact the Customer Care Center at 1-877-866-DOGS (3647) or visit the website at www. - Page 15 Make sure there is nothing underneath the door where you will be drilling the holes or cutting the opening. Helpful Tip: If cut piece does not fall out, check underside of door to make sure exterior side has been cut. www.petsafe.net...
- Page 16 Step Install Pet Door Before putting away your jigsaw, place interior frame (frame with flap) inside the cut-out and check the fit. Then place the exterior frame into the underside of the cut-out to check the fit. If the frames do not fit inside the opening, you may need to recut opening before proceeding with installation.
- Page 17 5B Insert finishing plugs into screw holes of interior and exterior frames. Align flat edge of plugs with outer edges of frame. Plugs will only fit into frame in one direction. Optional: Caulk around exterior frame for improved weather resistance. www.petsafe.net...
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Page 18: Installation In A Wall
Wall Kits are available for wall installations or thicker applications (3½” to 12” thick). The wall kit ™ frames out the wall cut-out, giving your door installation a clean, smooth, finished look. You may purchase a Wall Kit through selected online websites, www.petsafe.net or by calling our Customer Care PASSport ™... -
Page 19: Programming Passport
™ PASSport Key or not. The PASSport will function like a traditional pet door. ™ ™ Locked: Shuts and locks the PASSport flap system so no pet can enter or exit, even if wearing a PASSport Key ™ ™ www.petsafe.net... -
Page 20: Volume Control
Change Door Operational Mode: 1. From the Main Menu, select Setup > Door Settings then select Door. 2. Use the right arrow key to scroll through options to select SmartMode, Open or Locked. Press the left arrow key/ back key to return to the Main Menu. Lock Keypad: The Lock Keypad setting allows the 5-Star Navigation buttons to be disabled by setting a 4 digit pin number. -
Page 21: Date And Time
PASSport ™ Add Pet: Allows additional pets to be programmed to the PASSport with the purchase of additional PASSport Key ™ ™ (sold separately). The PASSport allows up to 20 pets to be programmed. ™ www.petsafe.net... -
Page 22: Master Access
Pet n (or Pet Name): Where Pet n’s (or Pet Name) individual access and pet settings can be changed. All pets that have been successfully programmed to the PASSport ™ will show under the Pet Settings menu below Add Pet. Master Access With Master Access you can easily set the same access option and settings for all pets programmed to the PASSport ™... - Page 23 After you use the arrow keys to enter the desired time, push the enter key on the 5-Star Navigation to accept. Press the left arrow/back key to return to the Access Time menu screen with the 4 time slot options. www.petsafe.net...
- Page 24 7. Use the down arrow key to highlight the second time slot. Press the right arrow key to select. Repeat steps 5 & 6 to select the pet access mode and scheduled time for the access. Repeat steps for as many times as you want to schedule. Remember a minimum of 2 time slots are required but up to 4 time slots are available.
- Page 25 2. Bring pet to door with PASSport Key . If pet is successfully added, you will hear 3 beeps and the flap will unlock. The ™ flap will remain unlocked as long as the PASSport Key is within read range of the PASSport ™ ™ www.petsafe.net...
- Page 26 Example 3. The rename pet screen will show with Pet n (where n is the next available number) listed at the bottom. You can leave the pet name as default Pet n or you can rename the pet. To rename the pet, use the arrow keys on the 5-Star Navigation to scroll through the text entry screen to CLR.
- Page 27 1. To select Timer Mode for a specific pet, from the Main Menu select Setup > Pet Settings > Pet n (or pet’s name) > Mode. 2. Press the right arrow key to scroll to the Timer option to select. www.petsafe.net...
- Page 28 3. Once Timer has been selected, Access Time will appear at the bottom of the Pet n Menu list. Use the down arrow key to highlight Access Time and then the right arrow key to select. 4. The Access Time screen will list four time slots. Press the right arrow key to select the first time slot.
- Page 29 2. Use the down arrow key to highlight Relatch Time then use the right arrow key to scroll through to find the desired re-latch time. Once you have found the desired re-latch time, press the left arrow/back key to return to the main menu. www.petsafe.net...
- Page 30 IN-TONE & OUT-TONE Optional audible alerts can also be set by pet to let you know when a pet enters or exits with the In-Tone and Out- Tone settings. The default setting for both the In-Tone and Out-Tone is off, but these can easily be changed to one of 10 audible tones.
- Page 31 To view your pet’s history, from the Main Menu use the down arrow key to find the pet you wish to view. Use the right arrow to select. The last 4 dates and times your pet used the pet door along with the location displays. www.petsafe.net...
- Page 32 ASSISTANCE About On the About Screen, you can view your PASSport ’s ™ firmware version, serial number and the PetSafe ® address. To find the About screen, from the Main Menu select Setup> About. Serial Number Your PASSport Pet Access Smart System has a unique ™...
- Page 33 Troubleshooting The answers to these questions should help you solve any problems you have with the PASSport . If they do not, please ™ contact our Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net. TROUBLESHOOTING PROBLEM SOLUTION...
- Page 34 Replacement Parts and Accessories Replacement parts or accessories for your PASSport Pet Access Smart System can be purchased by visiting www.petsafe. ™ net or by contacting our Customer Care Center at 1-800-732-2677. Part Description Part Number PASSport Key PAC00-13798 ™...
- Page 35 ® violation of EU R&TTE regulations, could void the user’s authority to operate the equipment, and void the warranty. The Declaration of Conformity can be found at: http://www.petsafe.net/customercare/eu_docs.php. Australia This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications and Media Authority).
- Page 36 Radio Systems Corporation ® 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 www.petsafe.net 400-1599 ©2013 Radio Systems Corporation ®...
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