Related Manuals for Petsafe Passport PPA00-13795
Summary of Contents for Petsafe Passport PPA00-13795
- Page 1 Installation and Operating Guide Please read this entire guide before installation. Model Numbers: PPA00-13795 and PPA00-13796...
- Page 2 Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
- Page 3 • Make sure there is nothing underneath the door where you will be drilling holes or cutting out the opening. • Use a manual screwdriver to tighten screws. Do not over-tighten. Over-tightening can strip the screws or warp the pet door frame. www.petsafe.net...
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Page 4: Table Of Contents
Our products and training tools promote a lifestyle of protection, teaching, and love—essentials that influence memories for a lifetime. If you have any questions about our products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677. - Page 5 Replacement Parts and Accessories ............................................29 Customer Care International ..............................................29 TERMS & HANDLING ............................................30 Terms of Use and Limitation of Liability ............................................ 30 Perchlorate Battery ..................................................30 Important Recycling Advice ..............................................30 Battery Disposal ..................................................30 Compliance ....................................................30 Warranty .....................................................31 www.petsafe.net...
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Page 6: Getting Started
GETTING STARTED Components " (88mm) Screws 6 pcs. Installaton and Operating Guide " (100mm) Exterior Frame Screws 6 pcs. Interior Frame with Flap Finishing Plugs Passport Key ™ 1 1 pcs. USB Cable 3-V Lithium Battery Key Ring for door Clock 2 pcs. -
Page 7: Features, Controls And Indicators
• Clock Battery Cover – Covers and protects 3-V lithium coin cell clock battery and Passport electronics circuit board. ™ • Control Panel – Area at top of interior frame where LCD screen, 5-Star Navigation, wireless connection, USB connection and reset button are located. www.petsafe.net... - Page 8 • Control Panel Cover – Door that covers and protects control panel. • Concealed Power Connection – For connecting the Passport to the power adapter. ™ • Cut-out Size – Size of opening cut in homeowner’s door for proper fit and pet door installation. • Exterior Frame –...
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Page 9: Icon Definitions
XP, Windows Vista, Windows 7 or 8 ® ® ® - Mac OS 10.5 or newer •Minimum 1 GHz processor •Minimum 1 GB Ram •30MB hard drive space Connecting to your computer: Use the included USB cable to connect the Passport to the USB port on your computer. ™ www.petsafe.net... -
Page 10: Wireless Connection
Downloading Software: Open your browser and visit http://petsafe.rscconnect.com. Click the register button and complete registration steps. Your Passport serial ™ number is required for registration (see “Serial Number” page 27). Select Passport ™ Door from “Add Product” drop down box and click “Add”... -
Page 11: Understanding Motion Sensors
These steps can be completed using ™ the Passport control panel or the Passport Computer Application. To use the Computer Application, see “Connect Passport to Computer” page 9. ™ ™ ™ www.petsafe.net... -
Page 12: Program Pet
To use the Passport control panel to begin setup, press the enter key on 5-Star Navigation and follow steps below: ™ Select Language The Passport ™ is factory-set to the English language. To change language: 1. Use up and down arrow keys to highlight desired language. 2. -
Page 13: Test Passport Key
For best results, attach the Passport Key to the front of your pet’s collar. The ™ Passport Key should hang under your pet’s neck and parallel to the flap so the ™ Passport can properly read the key. ™ www.petsafe.net... -
Page 14: Installation
If installing in a wall, have you check for electrical and plumbing fixtures in the wall where you plan to install the Passport ™ Want Professional Installation Help? Invisible Fence Brand installers (where available) may come to your home and install your new PetSafe Pet Door for an additional cost. Contact ® ®... - Page 15 Helpful Tip: If cut piece does not fall out, check underside of door to make sure exterior side has been cut. NOTICE Make sure there is nothing underneath the door where you will be drilling the holes or cutting the opening. www.petsafe.net...
- Page 16 Step Install Pet Door Before putting away your jigsaw, place interior frame (frame with flap) inside the cut-out and check the fit. Then place the exterior frame into the underside of the cut-out to check the fit. If the frames do not easily fit inside the opening, you may need to recut opening before proceeding with installation.
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Page 17: Train Pet
MAKE SURE TAPED FLAP IS SECURE AND WILL NOT FALL DURING TRAINING. Try to encourage your pet to come through the pet door. DO NOT FORCE your pet through the door or they may become frightened. If your pet is timid, it might be helpful to www.petsafe.net... -
Page 18: Installation In A Wall
You may purchase a Passport Wall Entry Kit through selected online ™ websites, www.petsafe.net or by calling our Customer Care Center at 1-800-732-2677. See “Replacement Parts and Accessories” page 29. PROGRAMMING PASSPORT ™... -
Page 19: Door Operational Modes
2. Use down arrow key to highlight which setting to change. Use right arrow key to change the setting. When setting Time or Date, use right and left arrow keys to move between the fields and press enter key to accept once last field is set. www.petsafe.net... -
Page 20: Low Battery Mode
Low Battery Mode When powered by the rechargeable battery, the Passport enters Low Battery Mode before the battery ™ becomes too low to properly operate the flap. An alert will appear on the LCD screen when the Passport enters ™ Low Battery Mode. -
Page 21: Master Access Modes
Access Time menu screen to make sure what you entered is correct. If 2 time slots have NOT been programmed, you will receive an error screen. The Master Access Mode will then default back to In/Out Mode. www.petsafe.net... -
Page 22: Re-Latch Time (Master Access)
Timer Mode Example: It might be helpful to think of Timer Mode in the form of a 24 hour or clock timeline. If you want your pet(s) to have full access during the daytime (for example, from 7 am in the morning until the late evening) but want your pet(s) to be indoors at night (for example, starting at 7 pm), you would want to set the access mode to In/Out at 7 am and then the access mode to In-Only at 7 pm. -
Page 23: Add Pet
Under the Pet Access menu are the following options: Mode: Access mode set for the individual pet which overrides the Master Access Mode. There are five modes: Master (which is the default factory setting), In/Out, In-Only, Out-Only and Timer. www.petsafe.net... -
Page 24: Pet Access Mode (Individual Pet)
Re-latch Time: Default re-latch time is 2 seconds but can be changed from 1 second to 60 seconds for each pet and is useful if you have an older or slower pet. If Master Mode is selected as the individual pet access mode, then the individual re-latch time cannot be adjusted. In-Tone: Default is off but 10 tone options available. -
Page 25: Re-Latch Time (Individual Pet)
In-Tone and Out-Tone can only be changed by pet if the individual pet access mode is NOT set to Master. Door Operational Mode must be set to Smart Mode for In-Tone and Out-Tone to work (see “Door Operational Modes” page 19). www.petsafe.net... -
Page 26: Rename Pet
To Change In-Tone or Out-Tone: 1. From Main Menu select Setup > Pet Settings > Pet n (or pet name). Use right arrow key to select. 2. Use down arrow key to highlight In-Tone or Out-Tone (whichever one you want to change). Use right arrow key to scroll through the ten options to select desired audible tone (each tone will play when selected) or to turn tone off. -
Page 27: Indicator Light
ASSISTANCE About On the About screen, you can view the firmware version of your Passport ™ the serial number and the PetSafe web address. To find the About screen, ® from the Main Menu select Setup> About. Serial Number Your Passport Pet Access Smart System has a unique serial number which identifies your pet door. -
Page 28: Troubleshooting
TROUBLESHOOTING The answers to these questions should help you solve any problems you have with the Passport . If they do not, please contact our Customer Care ™ Center at 1-800-732-2677 or visit our website at www.petsafe.net. TROUBLESHOOTING PROBLEM SOLUTION... -
Page 29: Reset Button
Main Menu. ™ Replacement Parts And Accessories can be purchased by visiting www.petsafe.net or by contacting Replacement parts or accessories for your Passport Pet Access Smart System ™ our Customer Care Center at 1-800-732-2677. -
Page 30: Terms & Handling
TERMS & HANDLING Terms of Use and Limitation of Liability 1. Terms of Use This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this Product implies acceptance of all such terms, conditions, and notices. 2. -
Page 31: Warranty
Radio Systems Corporation are in violation of EU R&TTE regulations, could void the user’s authority to operate ® the equipment, and void the warranty. The Declaration of Conformity can be found at: http://www.petsafe.net/customercare/eu_docs.php. Warranty One Year Non-Transferrable Limited Warranty This Product has the benefit of a limited manufacturer’s warranty. - Page 32 Radio Systems Corporation ® 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 www.petsafe.net 400-1599 ©2013 Radio Systems Corporation ®...
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