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Installation and Operating Guide
PPA00-15930, PPA00-15931
SmartDoor
Plus
Please read this entire guide before installing.

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Summary of Contents for Petsafe PPA00-15930

  • Page 1 Installation and Operating Guide PPA00-15930, PPA00-15931 SmartDoor Plus ™ Please read this entire guide before installing.
  • Page 2 IMPORTANT SAFETY INFORMATION Explanation of Attention Words and Symbols Used in this Guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 3 • Do not install in a location where the pet door interior frame, including the LCD screen and battery compartment, and the power adapter are exposed to damp or wet conditions or to water or outside elements, such as rain or snow. • Only use designated power adapter with the product. www.petsafe.net...
  • Page 4 • Do not use power adapter in temperatures below 32° F (0° C) or above 104° F (40° C). Power adapter for inside use only. • If homeowner’s door or other application is not level, the pet door must be installed level to swing properly. •...
  • Page 5: Table Of Contents

    Our products and training tools enhance the relationship between pets and their owners. If you have any questions about our products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677.
  • Page 6: Getting Started

    GETTING STARTED Components " (88mm) Screws 6 pcs. Power Adapter 2 pcs. " (100mm) Screws 6 pcs. Interior Frame Exterior Frame Rechargeable with Flap Lithium-ion Battery and Charging Station Finishing Plugs 1 1 pcs. 3-V Lithium Battery for door Clock SmartDoor ™...
  • Page 7: Features, Controls And Indicators

    • Control Panel: Area at top of interior frame where LCD screen, keypad and reset button are located. • Control Panel Cover: Door that covers and protects control panel. • Concealed Power Connection: Connects the pet door to the power adapter. www.petsafe.net...
  • Page 8 • Cut-out Size: Size of opening cut in your door for proper fit and pet door installation. • Exterior Frame: Pet door frame on the outside of the home. • Flap Opening Size: Size of usable flap space for pet to enter and exit through the pet door. •...
  • Page 9: Pet Door Icon Definitions

    If Low Battery Mode optional beep is set lithium-ion battery. Low Battery Mode. to On and Volume is On, will hear a single beep. Single blink every 6 seconds Error alert/ATTENTION screen If Volume is On, will hear a single beep. www.petsafe.net...
  • Page 10: Prepare, Setup And Test

    Prepare, Setup and Test Read this entire guide prior to cutting or modifying an opening in your door or wall. Do not proceed with cut-out or installation until your SmartDoor Plus is assembled, powered up, programmed for your pet and all steps under ™...
  • Page 11: Rechargeable Battery Led Indicator And Specifications

    (61cm) away from the location where the pet door will be installed. Typical household products to consider are microwaves, televisions, wireless telephones, computers, garage door openers and handheld electronic devices such as remote controls or game stations. www.petsafe.net...
  • Page 12: Select Installation Location

    Select Installation Location • The unit only operates properly while outside temperatures are greater than -5° F (-20.5°C) and less than 181°F (55°C). If operating from rechargeable lithium-ion battery, the battery and battery compartment cannot be exposed to temperatures below 32°F (0°C). •...
  • Page 13: Program Pet

    Care Center for additional help at 1-800-732-2677. DO NOT PROCEED WITH INSTALLATION. Once you successfully complete programming your pet’s key to the pet door, the Main Menu will display. You are now ready to proceed to “Test SmartDoor Plus Key”. www.petsafe.net...
  • Page 14: Test Smartdoor ™ Plus Key

    Test SmartDoor Plus Key ™ Once your pet’s SmartDoor Plus Key has been programmed, it is important to test to make sure it is working properly and can be read by the pet door in your planned installation location. Testing should be done on both the interior and exterior side of the location for each programmed key.
  • Page 15: Installation

    • Phillips Screwdriver would require a blade • Slotted Screwdriver for metal. • Drill • ½ Inch Drill Bit • Level • Tape Measure • Masking or Painter’s Tape • Duct Tape • String • Pencil • Safety Equipment Optional: Caulk www.petsafe.net...
  • Page 16: Installation In A Non-Glass Door

    Installation in a Non-Glass Door Step 1 Determine Pet Door Location Note: Disconnect power adapter from pet door (or remove rechargeable battery if using) and disconnect the motion sensor wire from exterior frame prior to installation. 1A Measure and mark your pet’s shoulder height on the interior side of door. Draw a level line at your pet’s shoulder height.
  • Page 17 (25mm - 38mm) No trimming needed. ⁄₁₆ inch screw (100mm) ⁄ - 2 inches (38mm - 51mm) No trimming needed. Helpful Tip: Remove pencil marks and make sure surface is free of debris and shavings before installing frames. www.petsafe.net...
  • Page 18 4C Apply duct tape along top interior and exterior edge of cut-out. Leave approximately 2 inches uncovered on either side of tape and make sure no excess tape will show outside the frame. This is to cover raw edge of cut-out to keep it from pinching or cutting motion sensor wire. 4D Place exterior frame into cut-out from the underside of the door.
  • Page 19: Train Pet

    Open Mode. Hold flaps open and get your pet to go through the door while gently lowering flaps so they can touch your pet’s back. This will help your pet become familiar with the flaps. Encourage your pet to push through the flaps on their own. www.petsafe.net...
  • Page 20: Installation In A Wall

    Wall Entry Kit frames out the wall cut-out, giving your door installation a clean, finished look. You may purchase a wall entry kit online at www.petsafe.net or by calling our Customer Care Center at 1-800-732-2677. See “Replacement Parts and Accessories”...
  • Page 21: Door Operational Modes

    To Change Volume: 1. From Main Menu select Setup > Door Settings and use down arrow key to highlight > Volume. 2. Use right arrow key to turn volume Off or On. Press left arrow/back key to return to Main Menu. www.petsafe.net...
  • Page 22: Date & Time

    Date & Time During the “Initial User Setup” the Date and Time format and current date and time should be set. You can change the Date and Time as needed, for example during Daylight Saving Time or if you move to a different time zone. To Change Date and Time: 1.
  • Page 23: Pet Settings

    In/Out at 7am and then the access mode to In-Only at 7pm. 12 am 7 am 12 pm 7 pm 1 1 pm Example: In Only In/Out After using Timer Mode to program the example listed, the Access Time menu screen would display: www.petsafe.net...
  • Page 24: Re-Latch Time

    To Set Timer Mode: 1. From Main Menu select Setup > Pet Settings > Access > Mode. 2. Press right arrow key to scroll to Timer option to select. 3. Once Timer Mode has been selected, Access Time will appear at bottom of Access menu list. Use down arrow key to highlight Access Time then right arrow key to select.
  • Page 25: In-Tone & Out-Tone

    2. To rename pet, use arrow keys on keypad to highlight Clr on the screen. Press enter key on keypad to clear name. Use arrow keys to select letters on text screen to type pet’s name. Select the symbol on text screen to complete the new name. www.petsafe.net...
  • Page 26: Relearn Pet

    ASSISTANCE About On the About screen, you can view the firmware version of your SmartDoor Plus pet door, the door serial number and the PetSafe ® web address. To find the About screen, from the Main Menu select Setup> About.
  • Page 27: Troubleshooting

    The answers to these questions should help you solve any problems you have with your SmartDoor ™ Plus pet door. If they do not, please contact our Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net. PROBLEM SOLUTION SmartDoor Plus pet door •...
  • Page 28: Reset Button

    After your pet door reboots, the startup screen will appear and then return to the Main Menu. Replacement Parts and Accessories Replacement parts or accessories for your SmartDoor Plus pet door can be purchased by visiting www.petsafe.net or by contacting our Customer Care Center at 1-800-732-2677.
  • Page 29: Terms & Handling

    Unauthorized changes or modifications to the equipment, not approved by Radio Systems Corporation, could result in not meeting compliance with FCC regulations and could void the user’s authority to operate the equipment. www.petsafe.net...
  • Page 30 This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this Product and its terms can be found at www.petsafe.net and/or are available by contacting your local Customer Care Center: Radio Systems PetSafe Europe Ltd, 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth. Ireland Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA Australia/New Zealand –...
  • Page 31: Www.petsafe.net

    Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand). www.petsafe.net...
  • Page 32 Radio Systems Corporation 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 www.petsafe.net 400-2052 2016 Radio Systems Corporation ©...

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Ppa00-15931Smartdoor plus

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