Vanair Reliant RS45 Installation, Operation, Maintenance And Parts Manual page 8

WARRANTY CLAIMS PROCEDURE
UNDERSIDE OF HOOD
KEY
A MACHINE SERIAL PLATE / SERIAL NUMBER LOCATION
B HYDRAULIC MOTOR SERIAL PLATE / SERIAL NUMBER
LOCATION
part is not returned within this period, the
RMA is void and any claims will be denied.
All labor claims or invoices must be
approved by the Vanair Warranty
Administrator prior to starting repair work
along with the cost of the repair. All
paperwork associated with the returned
item and warranty repair cost must
reference the RMA number issued against
the part, and be forwarded to Vanair
within 30 days of the completion of work.
Before sending a warranty part to a
customer, Vanair
card number to cover the cost of the part and
shipping. After the part is analyzed and
deemed to be covered under warranty,
Vanair will issue credit to the customer. All
parts eligible for warranty must have the
PAGE - VI
A
B
DESCRIPTION
Figure W-1: Serial Plate / Serial Number Locations
NOTE
®
will need a P.O. or credit
090126-OP_r0 (JAN-2018)
RELIANT RS45 AIR COMPRESSOR
C
KEY
C COMPRESSOR UNIT SERIAL
PLATE / SERIAL NUMBER
LOCATION
RMA number on the invoice at the time of
purchase.
No items can be returned "freight collect".
Freight costs will be addressed at the time
the claim is closed. The customer pays any
additional costs for warranty parts delivered
through expedited services (i.e., Next Day,
Second Day).
VANAIR WILL NEVER ACCEPT ANY
INVOICES FOR PARTS RETURNED: ANY
PARTS RETURNED VIA INVOICE WILL BE
RETURNED FREIGHT
PARTS ARE TO BE RETURNED FREIGHT
COLLECT!
Vanair Mfg., Inc. strives to continuously
improve its customer service. Please forward
any questions, comments, or suggestions to
Vanair Service (844-VANSERV) or e-mail us
(warranty@vanair.com).
DESCRIPTION
COLLECT:
NO
VANAIR MANUFACTURING, INC.
(844) VAN-SERV • www.vanair.com