SmartPay SmartConnect Getting Started Manual

Thank you for choosing Smartpay
SmartConnect is a cloud based integration solution that seamlessly connects your Point of Sale (POS) with your EFTPOS
terminal. To find out which functions are supported please check with your POS provider.
Complete these simple steps to get your terminal integrated with your Point of Sale for the first time.
STEP ONE: Set up Smartpay as a payment method in your POS
You will need instructions from your POS provider on how to add Smartpay as a payment method. You can find a link to the
instructions at smartpay.co.nz/smartconnect for each POS provider or give us a call on 0800 476 278.
STEP TWO: Get a pairing code
Power on the terminal. If the terminal has not been paired previously it will display "terminal is not paired, pair it now?"
n.b the screen will display for 60 seconds before disappearing. Select YES and an 8-digit pairing code will display.
If you do not see this screen, you can get a pairing code by following these steps:
1. Press MENU
2. Select CONFIG
3. Enter 833767 and press ENTER
4. Select POS INTEGRATIONS
STEP THREE: Enter the pairing code into your POS
Enter the 8-digit pairing code into the POS where instructed from step one.
Now you're all ready to take payments Flip this card over for the Quick Reference
Guide which tells you how to perform key functions in integrated mode.

Basic Troubleshooting

How do I know if I have successfully paired?
The easiest way to check is to check the screen on the
EFTPOS terminal.
dd/mm/yy time
[Business name]
SMARTCONNECT
EFTPOS
Online
Paired
Need help?
Get help online at: smartpay.co.nz/help
Call our Technical Helpdesk on 0800 476 278
Getting Started Guide |
dd/mm/yy time
PAYMARK EFTPOS
1. PURCHASE
2. CASH
3. PUR/CASH
4. REFUND
PGUP PGDN
EFTPOS standalone mode
SmartConnect
(PTS2016)
5. Select AUTHORISE POS
6. You will get a new pairing code
7. Enter pairing code in your POS pairing screen
How do I pair multiple devices?
Give us a call on 0800 476 278 and we will guide you
through the steps.
Can I still make transactions if I do not have a network
connection?
You can make offline transactions on your terminal while
in standalone mode. You will need to enable this with your
bank. To change back to standalone mode, press CANCEL
twice on your terminal and select PAYMARK EFTPOS
View the full user guide for your terminal at:
smartpay.co.nz/guides