SmartPay D210E Getting Started Manual

Thank you for choosing Smartpay
The D210E is a secure, stylish and mobile payment terminal. Your terminal has been configured for 3G connection.
Complete these simple steps to get your terminal connected, ready to take a payment.
STEP ONE: Switch on
Turn on the terminal by holding the
terminal. The terminal will go through a start up sequence.
Power button
STEP TWO: Connect to the payment network
Your terminal should already be connected, however if you
are replacing an existing terminal you'll need to call us
before you can transact. Call our technical support team
on 1800 433 876 and we will guide you through the rest of
the setup.
Now you're all ready to take payments Flip this card over for the Quick Reference
Guide which tells you how to perform key functions in standalone mode.
Charging the terminal
You can charge the terminal by putting it back into the base station.
Need help?
To download the full user guide visit smartpay.com.au/guides
This contains instructions on care for your terminal, loading
paper and full functionality details.
Is your terminal able to access the network?
Press MENU > MANUAL LOGON
Is your terminal connecting to the payment network?
If you can successfully perform a manual login, but still
cannot transact. Please give our technical helpdesk a call on
1800 433 876 and we will guide you through the next steps.
What is the settlement password?
The settlement password is "123456"
Getting Started Guide |
button on the
Basic troubleshooting
Smartpay D210E
What's in the box
*
D210E Terminal
Charging cable
base unit
*If this is a replacement terminal you may need to use the cables from
your existing terminal.
Received a terminal due to a technical issue?
If you are unable to transact, you may need to call our
technical support team on 1800 433 876
Get help online at: smartpay.com.au/help
Call our Technical Helpdesk on 1800 433 876 .
Can I change my network comms?
Yes, if you wish to switch network comms please give us a
call on 1800 433 876. (Switching 3G, Wi-Fi and vice versa)
The printer isn't printing?
Check the paper rolls been put in the right way up. Make
sure the printer cover is closed.
How do I get more paper rolls?
You can get more paper rolls by calling us on 1800 433 876.
Pre-loaded
paper roll