Viewing Error Codes For The Sg6000-Cn Controller - NetApp StorageGRID Webscale SG6000 Series Installation And Maintenance Manual

60 | Hardware Installation and Maintenance Guide for SG6000 Appliances
Code Indicates
HC The system is checking for existing StorageGRID Webscale installation data.
HO The StorageGRID Appliance Installer is running.
HA StorageGRID Webscale is running.

Viewing error codes for the SG6000-CN controller

If a hardware error occurs when the SG6000-CN controller is booting up, the BMC logs an error
code. As required, you can view these error codes using the BMC interface, and then work with
technical support to resolve the issue.
Before you begin
• You know how to access the BMC dashboard.
Steps
1. From the BMC dashboard, select BIOS POST Code.
2. Review the information displayed for Current Code and the Previous Code.
If any of the following error codes are shown, work with technical support to resolve the issue.
Code
0x0E
0x0F
0x50
0x51
0x52
0x53
0x54
0x55
0x56
0x57
0x58
0x59
0x5A
0x5B
0x5C
0xD0
0xD1
0xD2
Indicates
Microcode not found
Microcode not loaded
Memory initialization error. Invalid memory type or incompatible
memory speed.
Memory initialization error. SPD reading has failed.
Memory initialization error. Invalid memory size or memory
modules do not match.
Memory initialization error. No usable memory detected.
Unspecified memory initialization error
Memory not installed
Invalid CPU type or speed
CPU mismatch
CPU self-test failed, or possible CPU cache error
CPU micro-code is not found, or micro-code update failed
Internal CPU error
Reset PPI is not available
PEI phase BMC self-test failure
CPU initialization error
North bridge initialization error
South bridge initialization error