Problem Report Tool Button - Cisco ATA 192 User Manual

ATA 191 and ATA 192 Top Panel
Table 1: ATA 191 and ATA 192 Top Panel Items
Item
Power LED
Network LED
Phone 1 LED
Phone 2 LED
Problem Report Tool (PRT) Button
Problem Report Tool (PRT) LED

Problem Report Tool Button

The Problem Report Tool (PRT) button is on the ATA top panel. Press the PRT button, and a log file is
prepared and uploaded to the server for troubleshooting your network.
You can instruct your analog phone users to press the PRT button on the ATA device to start the PRT log file
process.
One of the following must be completed to upload the PRT log file from the ATA:
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
4
Description
Steady green: System booted up successfully and is ready for use.
Slow flashing green: System is booting up.
Fast flashing green three times, then repeats: System failed to boot
up.
Off: Power is off.
Flashing green: Data transmission or reception is in progress through
the WAN port.
Off: No link.
Steady green: On hook.
Slow flashing green: Off hook.
Fast flashing green three times, then repeats: The analog device
failed to register.
Off: The port is not configured.
Press this button to create a problem report using the Problem Report
Tool.
This button is not a power button. When you press this button,
Note
a problem report is generated and uploaded to a server for the
system administrator.
Flashing amber: The PRT is preparing the data for the problem report.
Fast Flashing amber: The PRT is sending the problem report log to
the HTTP server.
Solid green for five seconds, then off: The PRT report was sent
successfully.
Flashing red: The PRT report failed. Press the PRT button again to
trigger a new PRT report.
Blinking red: Press the PRT button once to cancel the blinking, then
press again to trigger a new PRT.
Your ATA