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Document 2130972. Rev 1.0 Apr.08
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4.
If the
window appears, cancel the installation
(your computer is missing some files required for the
installation). Search for
Windows 2000) among the downloads at
www.microsoft.com. Install the file on your computer,
remove the modem from your computer, then rerun the
installation.
Ikernel Application Error
5.
If the
a) Cancel the installation.
b) Download the file:
http://support.installshield.com/kb/files/Q108312/
ikernelupdate.exe.
c) Install the file on your computer, remove the modem
from your computer, then rerun the installation.
Next
Back
6.
Use the
and
wizard noting the following:
·
To proceed with the installation, you must click
the terms in the license agreement
tance of the terms of the license agreement.
Windows detects the modem and installs the drivers for it.
This may take a few minutes. Once completed, the system
tray may display the message "Your devices are ready to
use" or "Your new hardware is installed and ready to use":
7.
If you are prompted to restart your computer:
a) Save any open documents.
b) Select the option to restart your computer.
c) Wait until your computer restarts and Windows is ready.
8.
When you are notified that the installation is complete,
Finish
click
.
9.
If Watcher has not started automatically, start it: double‐
click the Watcher icon
10.
Proceed to configure the modem to use your account (if it
was not pre‐activated). See "Activation" on page 27.
Instmsiw.exe
(if you're running
window appears:
buttons to navigate through the
to indicate your accep‐
on your desktop.
Installation
I accept
21
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Table of Contents
Troubleshooting
