Consultation - Siemens 300 Series User Manual

Consultation

To consult with a
second party
during a call
To reconnect
with the first
party
Consultation lets you put the other party in a call on
consultation hold, so that you can call and talk
privately with a second party. You can then alternate
between the two parties or join them in a conference
call. (See "Conference" on page 3–9.)
Press the TRANSFR key to put the first party
(or a conference) on consultation hold.
You will hear the confirmation tone followed
by the internal dial tone. The Connect key status
light flashes to show that you have a party on
consultation hold.
Dial the extension or 9 and an outside number.
Talk with the second party.
Press the CONNECT key. You can continue to
use the CONNECT key to alternate between the
two parties.
If you want to drop the second party and
reconnect with the first party, press the Clear
key while you are connected with the second
party.
If you hang up before reconnecting to the party
on consultation hold, the CBX will call you
back with triple rings to remind you that you
have a call waiting. Answer the call to
re-establish the connection.
Note
You cannot dial a feature access code during a
consultation call, since pressing the Transfer
key joins all parties in a conference. Feature
access codes are also not allowed during
conference calls. (See "Conference" on page
3–9.)
Making Calls 3–11