Troubleshooting - AGA marvel ML15CRS1XS Installation, Operation And Maintenance Instructions

Installation Operation and Maintenance Instructions

Troubleshooting

BEFORE CALLING FOR SERVICE
If you think your AGA Marvel product is malfunctioning, read
the CONTROL OPERATION section to clearly understand the
function of the control.
If the problem persists, read the NORMAL OPERATING
SOUNDS and TROUBLESHOOTING GUIDE sections below
to help you quickly identify common problems and possible
causes and remedies. Most often, this will resolve the problem
without the need to call for service.
IF SERVICE IS REQUIRED
If you do not understand a troubleshooting remedy, or your
product needs service, contact AGA Marvel directly
at 800.223.3900
When you call, you will need your product Model and Serial
Numbers. This information appears on the Model and Serial
number plate located on the upper right or rear wall of the
interior of your product.
NORMAL OPERATING SOUNDS
All models incorporate rigid foam insulated cabinets to
provide high thermal efficiency and maximum sound reduction
for its internal working components. Despite this technology,
your model may make sounds that are unfamiliar.
Normal operating sounds may be more noticeable because of
the unit's environment. Hard surfaces such as cabinets, wood,
vinyl or tiled floors and paneled walls have a tendency to
reflect normal appliance operating noises.
Listed below are common refrigeration components with a
brief description of the normal operating sounds they make.
NOTE: Your product may not contain all the components
listed.
• Compressor: The compressor makes a hum or pulsing
sound that may be heard when it operates.
• Evaporator: Refrigerant flowing through an evaporator
may sound like boiling liquid.
• Condenser Fan: Air moving through a condenser may be
heard.
TROUBLESHOOTING GUIDE
DANGER
!
ELECTROCUTION HAZARD. Never attempt to repair or
perform maintenance on the unit before disconnecting
the main electrical power.
Troubleshooting - What to check when problems occur:
Problem Possible Cause and Remedy
If there is excessive build-up of 1/4" or more,
Unit Develops
manually defrost the unit.
Frost on
Internal
Ensure the door is closing and sealing properly.
Surfaces.
High ambient temperature and excessive
humidity can also produce frost.
Unit Develops
The unit is exposed to excessive humidity.
Condensation
Moisture will dissipate as humidity levels
on External
decrease.
Surfaces.
Product Is Because product in contact with the rear wall
Freezing. may freeze, ensure no product is touching the
rear wall.
Adjust the temperature to a warmer set point.
Product is Not
Adjust the temperature to a cooler set point.
Cold Enough.
Ensure unit is not located in excessive ambient
temperatures or in direct sunlight.
Ensure the door is closing and sealing properly.
Ensure nothing is blocking the front grille, found
at the bottom of the unit.
Ensure the condenser coil is clean and free of
any dirt or lint build-up.
Causes which affect the internal temperatures of the
cabinet include:
• Temperature setting.
• Ambient temperature where installed.
• Installation in direct sunlight or near a heat source.
• The number of door openings and the time the door is open.
• Obstruction of front grille or condenser.
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