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CONFIDENTIAL ZK830 Counting Scale Service Manual original instructions AWT35-501610 Issue AE...
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This publication was correct at the time of going to print, however Avery Weigh-Tronix reserves the right to alter without notice the specification, design, price or conditions of supply of any product or service at any time.
Chapter 2 Introduction ..........................10 Front panel ........................10 Front Display ......................12 Powering up the ZK830 ....................12 Numeric entry procedure (without optional keypad) ............13 Numeric entry procedure (with optional keypad) ............. 13 Chapter 3 Introduction to the menus ..................... 14 Accessing the menus .......................
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Level 1 and 2 Commands ..................62 Standard Scale Response Message ................. 63 Unrecognized Command Response ................. 63 About Command Response ..................63 Scale Information Command Response ..............64 Avery Weigh-Tronix Extended SMA Commands ............65 ZM400 Series Indicators Service Manual...
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BSQ 35 and 80kg base exploded drawing ..............110 BSQ 1 and 5kg base exploded drawing ................. 111 ZK830 and BSQ service parts kits ................. 112 ZK830 and BSQ service parts kits (continued) .............. 113 System block diagram ....................114 Clamp down plate drilling templates ................115 Index ...............................
Updated token table in chapter 10. May 2018 Fixed some items in table in section 7.4. Fixed scanner protocols. Added chapter 8 and 11 to the book. June 2018 Added clamp down plate drilling templates in chapter 14. ZK830 Counting Scale Service Manual...
Cautions give information about procedures that, if not observed, could result in damage to equipment or corruption to and loss of data. NOTE: This is a Note symbol. Notes give additional and important information, hints and tips that help you to use your product. ZK830 Counting Scale Service Manual...
Spray any liquid directly on to the display windows cleaning fluid 1.5 Training Do not attempt to operate or complete any procedure on a machine unless you have received the appropriate training or read the instruction books. ZK830 Counting Scale Service Manual...
Classe A prescrites dans le Règlement sur le brouillage radioélectrique edicté par le ministère des Communications du Canada. European Countries WARNING: This is a Class A product. In a domestic environment, this product may cause radio interference in which the user may be required to take adequate measures. ZK830 Counting Scale Service Manual...
Introduction 2.1 Front panel The front panels for the ZK830 main display and optional keypad are shown in Figure and consists of the keys and the display. ZK830 SCALE GROSS SAMPLE 4 5 6 CO UNT TARE HI RES PRINT...
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Front panel The normal function of the keys on the front panel of the ZK830 are listed below. Press the TARE key to perform a tare function. With no weight on the scale, press the TARE key to clear a tare value.
2.2 Powering up the ZK830 The ZK830/BSQ comes with a base mounted AC power supply unit (PSU) connected to the back of the BSQ. This supplies the required input power of 12 to 36 VDC @ 200ma minimum and is connected to a properly grounded outlet (100 VAC - 240 VAC, 50 or 60 Hz).
2.4 Numeric entry procedure (with optional keypad) Use the optional numeric keypad to input all numbers. Press the ZERO key to enter or accept the value. ZK830 Counting Scale Service Manual...
Press UNITS/ to move right in a menu Press ZERO/ to accept a value or choice and move up in the menu. Press F1 to escape and move up in the menu ZK830 Counting Scale Service Manual...
SAVEYES and CAnCEL. Press ZERO to accept the displayed choice. If you choose SAVE no or SAVEYES the indicator exits the menu and returns to normal weighing mode. If you choose CAnCEL, the indicator remains in the menu. ZK830 Counting Scale Service Manual...
PRINT and UNITS keys and press ZERO to accept. Left flashing / others off This means you are in a data entry. Every alternate segment flashing This means you are in octet entry for IP, Subnet or Gateway address. ZK830 Counting Scale Service Manual...
12hr 12hr-AP 24hr m- x s- x Figure 4.2 User menu Use this menu to set the time, date, site ID, to see the physical seal status and print archive information. Each is explained below: ZK830 Counting Scale Service Manual...
Use the dAtE item to set the year, month and day and the style of the displayed date. Enter values for the date. y- x = Year m- x = Month d- x = Day ZK830 Counting Scale Service Manual...
Diagnostic, User, About, Audit and Supervisor menus can be accessed. Other menus cannot be accessed - the display will flash SEALEd. To exit the menu, see Exiting the menus on page ZK830 Counting Scale Service Manual...
Figure 4.3. Each is explained below: Definitions: Bootloader Software that makes the electronics run. Firmware Embedded system software that creates core functions of the product. Specific software that controls the behaviour for a given installation. ZK830 Counting Scale Service Manual...
Use this to view the Serial Number of the indicator. The Serial number is displayed in two parts. Press RIGHT arrow key or LEFT arrow key to toggle the display between the (View SN) xxxx xxxxx first and second parts of the serial number. ZK830 Counting Scale Service Manual...
Use this to view the Mac address. The IP, Subnet and Gateway addresses are a series of four double digit values. The MAC address is a series of six double digit values: 1 XX, 2 XX, 3 XX, etc. ZK830 Counting Scale Service Manual...
View the serial number of the cell that is connected. cAL.SEr View the serial number of the cell that was connected at the time of calibration. To exit the menu, see Exiting the menus on page ZK830 Counting Scale Service Manual...
Config Calib configured. Displays Displays cALib View how many times the number of number of indicator has been configurations calibrations calibrated. To exit the menu, see Exiting the menus on page 15 ZK830 Counting Scale Service Manual...
Toggles selected output on or off (Must be turned Serial1 Serial2 ON in Outputs menu) Loopback Loopback test test Figure 5.2 Diag menu Each of the items in the Diag menu is explained below: ZK830 Counting Scale Service Manual...
Clear the zero offset to return the indicator to calibration zero. Choose no or YES . This can restore the original calibration zero point if the ZERO key is accidently pressed when a tank or vessel contains product that cannot be emptied. ZK830 Counting Scale Service Manual...
It is recommended that you insert the jumper (a paper clip works) into the external cable connector to validate the wiring and not just the internal ports. See System block diagram on page 114 for I/O configuration of the serial ports TB3. ZK830 Counting Scale Service Manual...
Press PRINT or UNITS to toggle the output on ( o.1-on ) and repeat to turn it oFF . Output 1 will be toggled on and off as you press the keys. This is shown by the annunciator ( SP1) on the display turning on and off. ZK830 Counting Scale Service Manual...
The BSQ menu item provides the digital frequency information for the crystals on the QDT (Quartzell Digital Transducer). ScALE 1 or ScALE 2: Select which Scale number the BSQ is assigned, ScALE 1 or ScALE 2 ZK830 Counting Scale Service Manual...
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10% of each other. As weight increases the tension frequency should increase and the compression frequency should decrease. This completes the Diag menu. To exit the menu, see Exiting the menus on page 15 ZK830 Counting Scale Service Manual...
Ports Input Output See page See page See page See page See page See page Figure 6.2 Setup menu (password 3088) Each of the items in the Setup menu are explained in the following sections. ZK830 Counting Scale Service Manual...
(without optional keypad) on page 13 6.2.1 Scale 1-2 Select the scale to be calibrated, Scale 1 or Scale 2. The Number of Scales on page must be set to 2 to access Scale 2 settings. ZK830 Counting Scale Service Manual...
Cal Zero value. Continue to the SPAN procedure without removing the test weights. Key in the value of the test weights on the scale and complete the SPAN procedure. The test weights will now read accurately. ZK830 Counting Scale Service Manual...
Place Pt 4 weight on weight on weight on scale. scale. scale. Live weight Live weight Live weight displayed. displayed. displayed. LinEAr Add up to three additional calibration points to improve the linearity performance of the scale. ZK830 Counting Scale Service Manual...
Use this to enter a span using a mV/V value. The BSQ base only allows entry of Counts for Zero or Span points The Span value is the differential value of the actual Calibration Zero and Span count (or mV/V) values. ZK830 Counting Scale Service Manual...
Be sure to save the changes when you exit the menu and test the accuracy with a known weight. CAUTION: Verify with local agencies if adjusting the gravity factor is accepted in your area. It may be required that calibration be done with certified weights. ZK830 Counting Scale Service Manual...
Port 1 Port 2 calibration. Calibration report on page 75 to view a representation of the printed report. This completes the Calib menu. To exit the menu, see Exiting the menus on page 15 ZK830 Counting Scale Service Manual...
String 1 chosen Key in ratio Enter string 1000 g Lb-oz Cust 1 1000 g 0.000001 0.000002 0.000005 Figure 6.4 Scale menu Access the Scale menu. See Numeric entry procedure (without optional keypad) on page 13 ZK830 Counting Scale Service Manual...
1 , 2 , 5 , 10 , 20 , 50 , 100 , 200 and 500 . The default value is 0.001 . Division sizes for other units of measure are automatically calculated by the indicator. ZK830 Counting Scale Service Manual...
Use this parameter to set the stability window for the scale. Set a division window and a time window which will be used to determine when the stability icon will be displayed. Set the division window size to define stability. ZK830 Counting Scale Service Manual...
Use this to filter out vibrations affecting the scale. Under this item you have the following three parameters to set. This stands for average. 10 is the default value. conSt This stands for constant. 1 is the default value. ZK830 Counting Scale Service Manual...
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After the conSt value is established you may wish to lower the AVg value to improve display response time. ZK830 Counting Scale Service Manual...
Use this to configure the gross zero band. This is a parameter used to perform the tare clear function and set the Return to Zero range for Autoprint, Acccumulate, Checkweighing, Counting and Batch functions. You can enter a value between 0 and 10000 divisions. ZK830 Counting Scale Service Manual...
Zero. This is the default setting. M.intrVL Multi-interval - the division size will change immediately as it enters a new weight range. Multi-range is not approved for legal-for-trade operation. ZK830 Counting Scale Service Manual...
Scale 6.3.10 Type Scale 2 only Type Analog tYPE This appears only if a second scale is enabled and installed. Use this to select what type of scale it is. This completes the Scale menu. ZK830 Counting Scale Service Manual...
CHINA INDIA Capacity Division .001 0.0005 0.0005 0.0005 0.0005 0.0005 Unit of measure Unit of measure 2 Cal unit Cal wt Zero Range ZK830 Counting Scale Service Manual...
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DD-MM-YY DD-MM-YY DD-MM-YY DD-MM-YY DD-MM-YY Time Format 12 Hr AP Filter Threshold 0.05 0.05 0.05 0.05 Under Cap. Div. AZT Time AZT Div. Default settings may need to be changed to meet local agency requirements ZK830 Counting Scale Service Manual...
Choices are 1 , 2 , 5 , 10 and 20 . Lowering the update rate can sometimes improve stability of the display in noisy environments, e.g. vibration or wind. m-dASh If enabled, the display will show dashes during motion. ZK830 Counting Scale Service Manual...
Use this to enable display of the total of both scale weights if two scales are installed and enabled. If enabled ON on a ZK830 use the SCALE key to toggle between Scale 1, 2 or total of both. The ZK830 requires the application to determine the method of selecting the active scale or total.
This stands for keypad entry tare. Enable this and you can key in a tare value and press TARE to activate it during normal weighing mode. oFF is the default. This item does not appear in the ZK830 model. tArEcl This stands for automatic tare clear. Enable this to automatically clear a tare after a weighment when the weight falls into the gross zero band.
Use this to record the serial number of the indicator. The serial number is located on the label attached to the indicator. 6.4.9 App General Count Check Use this to activate the application you require. Choices are General Weighing, Count, and Checkweighing. ZK830 Counting Scale Service Manual...
Use this to set the time value, in minutes, for this function. 60 minutes is the default 6.4.12 Beeper Beeper bEEPEr Use this to enable or disable the beeper sound when you press keys. on is the default. ZK830 Counting Scale Service Manual...
Use this to key in the number of scales attached to the scale. To access settings for Scale 2 and to use the SCALE key this must be to 2. Default is 1. This completes the System menu. ZK830 Counting Scale Service Manual...
Enter 1 thru host 65535 address Client Server Baud D-bits Parity S-Bits None Even 1200 2400 4800 9600 19200 38400 57600 115200 Figure 6.6 Ports menu Items in bold boxes and text are default values ZK830 Counting Scale Service Manual...
Conn.No E-net 1 2 xx 2 xx 2 xx Port 1 Type 1 Host 1 Key in Enter 1 thru host 65535 address Client Server E-nEt Use these menu items to setup the Ethernet port. ZK830 Counting Scale Service Manual...
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If DHCP is enabled on, the above settings for the IP, Subnet and Gateway are set by the network server. In applications where the indicator Ethernet port is connected directly to a PC, laptop, printer or other non-DHCP device, you must set DHCP to OFF. ZK830 Counting Scale Service Manual...
Which Attributes and Bindings apply to the selected Type will be described in the detailed descriptions below. Type x - Choose the method to send and receive data for Protocol x, where x = 1 to 10. nonE Choose this to disable the selected protocol. ZK830 Counting Scale Service Manual...
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Choices are 1 , 2 , 5 or 10 Hz. AddrESS Key in the node address if using an RS-485 option in a multidrop network. Choices are 0 to 255 . 0 is default. ZK830 Counting Scale Service Manual...
Use this to enable or disable auto-accumulation. Choices are on or oFF . If enabled and a percentage is set in the other parameter, auto- accumulation will occur. If disabled, auto-accumulation will not occur even if a percentage is entered. ZK830 Counting Scale Service Manual...
The function of an input that is ON is defined in the Supervisor menu. Refer to the User manual for instructions. Inputs 1, 2, & 3 are defaulted (ON) enabled and are configured for PBzero, PBtare, and Print respectively. ZK830 Counting Scale Service Manual...
ON. out 1 , 2 , 3 Choose to turn the output oFF or on (default). This completes the service menus for the ZK830 indicator. See Exiting the menus on page 15 to save the setup and return to normal weigh mode.
See “Scale Information Command Response” Information data. (for the current scale) (below) <ESC> The indicator will reboot itself None SMA protocol is maintained by an external organization. For definitive and current details on this protocol go to www.scalemanufacturers.org. ZK830 Counting Scale Service Manual...
<yyyyy> = “PTMCU” list of supported SMA commands. Level 1 commands are not included in the list. 6th response: <xxx> = “END” <yyyyy> = nothing 7th & more - responses: Subsequent N commands will return a ‘?’ response. Unrecognized Command Response ZK830 Counting Scale Service Manual...
SMA Protocol 7.1.6 Avery Weigh-Tronix Extended SMA Commands AWT Extended SMA command/response protocol allows use of the App tokens page <LF>XVS<n>:<value><CR> The indicator will set the <value> of the variable specified by the Network token. A valid XVS command will receive a response of <LF>xvs<CR>.
Sets tare xxxxxx as the current active tare weight value Wxxxxxx<CR> Sets piece weight xxxxxx as the current active piece weight value Qnn<CR> Sets PLU nn as the current active plu number (1-40) Upper or lower case characters will perform the same function. ZK830 Counting Scale Service Manual...
ENQ, Print & B-Cast command and response protocols 7.2.2 Scanner bar codes The following bar codes, when scanned by the scanner, will perform the function listed below the image. ZK830 Counting Scale Service Manual...
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7 Communication port protocols ZK830 Counting Scale Service Manual...
WR<CR> wr_x.xx<CR> Request net weight (unrounded in current unit of meas.) WS<CR> ws_HML<CR> Request scale status WZ<CR> Zero the scale Wxxxxx<CR> xxxxx is the piece weight W<CR> w_x.xx_U_HML<CR> Request net weight with units and status ZK830 Counting Scale Service Manual...
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ASCII string value that can have a varying number of digits to the left and right of the decimal point location. Also there may be a leading ‘-’ (minus sign) character to indicate negative polarity. alphanumeric characters ZK830 Counting Scale Service Manual...
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Commands and responses ZK830 Counting Scale Service Manual...
8 Option cards Option cards The ZK830 has two option cards available. Only one card can be installed in the indicator. This chapter covers the description and installation of these cards: Wireless Ethernet communication (802.11g) card on page 73 Analog Scale Input Option with 5VDC Excitation on page 74 Below is an example of an option card.
Wireless Ethernet communication 802.11g card. This provides wireless Ethernet connectivity via the 802.11g protocol. S1 switch settings must all be OFF to operate. Figure 8.2 802.11g wireless communication option card Figure 8.3 802.11g wireless communication antenna and connection point ZK830 Counting Scale Service Manual...
OFF the pins. Figure 8.4 5VDC Excitation Analog Scale Input option card 8.2.1 Error code The error code ERR 260 means the analog scale card is missing or bad. Check the wiring for the analog base. ZK830 Counting Scale Service Manual...
SCALE_1_SPAN_FACTOR Value = 0.00000909 SCALE_1_GRAVITY Value = 9.8043 SCALE_1_ZERO_MV Value = 0.38003510 SCALE_1_SPAN_MV Value = 1.63769878 SCALE_1_ALTITUDE Value = 0.00000000 SCALE_1_LATITUDE Value = 0.00000000 SCALE_1_SPAN_COUNTS Value = 1099040 SCALE_1_CAL_WEIGHT Value = 10.0000000 UNIT SERIAL NUMBER Value = 20120111 ZK830 Counting Scale Service Manual...
Single Key Press flashing digit by the flashing Enter Add Digit ESC/Abort digit digit by 1 Move flashing Move flashing Delete the Long Key Press Enter Does nothing ESC/Abort digit left digit right entire entry ZK830 Counting Scale Service Manual...
Number of characters to insert Decimal value to enter To center the company name on a printed ticket, you must add spaces in front of the company name. This will add to the total count of characters to insert. ZK830 Counting Scale Service Manual...
Enter the decimal value for the next letter in the company name and press ZERO . Repeat steps until the last character is entered. In this example that would be 13, 10 for the line feed. ZK830 Counting Scale Service Manual...
Gross 3000 lb Tare 1000 lb 2000 lb T.GWT T.UNIT T.SAT T.UNIT T.NWT T.UNIT From P.F.Edit press SELECT … PrnFt1 is displayed. Press SELECT … The first character in the print format will be displayed: ZK830 Counting Scale Service Manual...
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At any time during a string edit you can press F1 to abort the print format editor without affecting the existing print string. This allows for an ESCAPE if you think you may have made an error during the editing process. ZK830 Counting Scale Service Manual...
Add appropriate spacing in front or after as needed for proper alignment in the printed data. The value 1 in the above screen will be whatever index value you started from. ZK830 Counting Scale Service Manual...
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The value of the number in this next location identifies what function of the token is being used. Decimal 1 = 49 is the actual Gross weight value. Decimal 2 = 50 is the token name, “Gross”, applied to that token ZK830 Counting Scale Service Manual...
[ = t501 indicates the start of an optional parameter 68 = D for decimal point parameter 50 = 2 for hide decimal point ] = t502 indicates the end of the optional parameter ZK830 Counting Scale Service Manual...
49 = 1 for use leading zeros ] = t502 indicates the end of the optional parameter For more examples of editing formats consult Print tokens, parameters and default print formats on page 90 ZK830 Counting Scale Service Manual...
Aspect data invalid, codepoint is NOT 1, 2 or 3 Invalid UTF8 string Left parameter bracket not found Right parameter bracket not found Dot separator not found Token tag string is invalid UTF8 codepoint to large Token to large Error within optional parameter ZK830 Counting Scale Service Manual...
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10 Print formatting ZK830 Counting Scale Service Manual...
11 Application Notes This chapter contains general information about varying topics that can assist or educate users who are new to Avery Weigh-Tronix systems. 11.1 I/O interfaces I/O interfacing to the indicator must be tested before the indicator is sealed. Before you...
Opto modules are available in a variety of types. Make sure that the opto in the machine is compatible with the customer’s voltage. There are AC optos, DC optos and optos with reed relay contacts. As well as optos of various voltage ratings, they may be polarity dependant. ZK830 Counting Scale Service Manual...
ALWAYS TRY AND INSTALL A SYSTEM THAT IS FAILSAFE. THIS MEANS THAT IF THE INDICATOR IS SWITCHED OFF, FOR ANY REASON, THE STATE OF THE OUTPUTS WILL BE IN A POSITION TO PREVENT ANY UNWANTED MOTION. ZK830 Counting Scale Service Manual...
TONS you will need to use the WIDTH syntax as follows to have all 3 letters printed to spell TON { T.UNIT.1[W3]} DEFAULTS: Pounds = lb Kilograms = kg Grams Ounces = oz Pounds/Ounces = lb-oz Custom = (first 2 letters) ZK830 Counting Scale Service Manual...
1 = As Binary (High Byte First) Binary Conversion 2 = As Comma Separated Decimal in ASCII Format (High Byte First) 3 = As HEX in ASCII Format (High Byte First) Polarity Character Just a "+" or "-" character. ZK830 Counting Scale Service Manual...
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2 = Comma (,) 3 = Period or Decimal Point (.) 4 = Backslash (\) Separator 5 = Space ( ) 6 = Forward Slash (/) 7 = Colon (:) 8 = Dash (-) (default) ZK830 Counting Scale Service Manual...
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Print Format Italic Format Italic “<ESC><ESC>I” UNDR Print Format Underline Format Underline “<ESC><ESC>U” LAND Print Format Landscape Format Landscape “<ESC><ESC>L” Print Format Form feed Format Form Feed “<ESC><ESC>F” WRAP Print Format Line Wrap Format Line Wrap “<ESC><ESC>W” ZK830 Counting Scale Service Manual...
The WSTAT and TSAT token default length is 6 characters. Bit 6 Transaction Total Bit 7 A/D Counts Piece Weight Example: Stable and valid gross weight in lb unit of measure would return "822" Percentage ZK830 Counting Scale Service Manual...
Target Lo Float 1074 PLU High Target Value Target Hi Float 1084 PLU Under Weighment Count Under Count Integer 1086 PLU Over Weighment Count Over Count Integer 1088 PLU Unit of Measure Spelled UoM String ZK830 Counting Scale Service Manual...
Device Control 3 #DC3 Device Control 4 #DC4 Negative Acknowledge #NAK Synchronous Idle #SYN End of Block #ETB Cancel #CAN End of Medium Substitute #SUB Escape #ESC File Separator Group Separator Record Separator Unit Separator ZK830 Counting Scale Service Manual...
Live weight Live weight Live weight displayed. displayed. displayed. Cal.Zero Temp Last Live weight Current Last acquired displayed. weight assigned zero used Remove as temp all weight. Cal. Zero Cal. Zero Live weight displayed. ZK830 Counting Scale Service Manual...
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0 to 10000 capacity div. Percent Unit 1 Unit 2 Cust 1 Key in value based on Basis Ratio1 String 1 chosen Key in ratio Enter string 1000 g Lb-oz Cust 1 1000 g 0.000001 0.000002 0.000005 ZK830 Counting Scale Service Manual...
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Press UNITS / to move right in a menu Press ZERO / to accept a value or choice and move up in the menu. CHINA INDIA Press F1 to escape and move up in the menu ZK830 Counting Scale Service Manual...
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2 xx 2 xx 2 xx Port 1 Type 1 Host 1 Key in Enter 1 thru host 65535 address Client Server Baud D-bits Parity S-Bits None Even 1200 2400 4800 9600 19200 38400 57600 115200 ZK830 Counting Scale Service Manual...
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Input Menu Output Menu See Input on page 60 See Output on page 61 Input Output In 1 In 2 In 3 Out 1 Out 2 Out 3 ZK830 Counting Scale Service Manual...
14.5 ZK830 and BSQ service parts kits (continued) For service instructions for the BSQ base, BSQ 35kg Springs Kit (AWT05-508628) BSQ 1.5kg Loadcell Assy Kit (AWT05-508580) see the BSQ Digital Bench Scales Service Description Description SCREW, HEXHD, M6-1X65 FULL THD Manual (PN AWT35-501509) LC ASSY, 1.5KG LP FPGA QDT...
Com 1 & 2 Ethernet 12-36 VDC Remote Keypad Option Display Select Right position (shown) = Com1 & Com 2 on TB2. Left position = Com1 w/hardware handshaking signals and no Com2. Keypad Sealing Jumpoer Display Option Module ZK830 Counting Scale Service Manual...
9 “x 12”, or the 12” x 14” configuration shown below. The drawings are to scale so they can be used as drilling templates. (5.250) (.750) (4.500) (.256) Clamp down plate template (9" x 12") (4.000) (4.500) (5.250) (10.500) ZK830 Counting Scale Service Manual...
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(5.250) (.750) (6.000) (.256) Clamp down plate template (12" x 14") (4.000) (6.000) (6.750) (12.000) ZK830 Counting Scale Service Manual...
Index Numerics 2,3,Range Bootloader... 20 CAP 1... 44 BSQ... 12, 23 CAP 2... 44 BSQ 1 and 5kg base exploded drawing... DIV 1... 44 DIV 2... 44 BSQ 35 and 80kg base exploded drawing... Multi Interval... 44 Multi Range... 44 Button test...
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Questions and answers
Error 101 on the display and will not clear
my scale has err 103 on screen. how to clear
Seeing Error 103 on screen