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3Trouble shooting
I f a fault occurs, there is often a simple explanation.
T r o u b l e s h o o t i n g
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Fault
The appliance does not work.
"Sprache Deutsch" appears on the
display.
The time does not appear when the
appliance is switched off.
The appliance does not heat up; the
m symbol lights up on the display.
The appliance will not start and
"Cooking compartment too hot"
appears on the display
The rotary selector has fallen out of
the support in the control panel.
The rotary selector can no longer be
turned easily.
Operations with steam or descaling
do not start or do not continue
The appliance prompts you to rinse
The appliance prompts you to descale
without the counter appearing before-
hand
Buttons flash
Cooked dishes turn out too moist or
too dry when cooking with steam-
assisted applications
Possible cause
Faulty fuse.
Power cut
Power cut
Basic setting is changed.
Demo mode is activated in the
basic settings.
The cooking compartment is
too hot for the selected dish
or type of heating
The rotary selector has been
accidentally disengaged.
There is dirt under the rotary
selector.
Water tank empty
The panel is open
Descaling locks operations
with steam
Faulty sensor
The power supply was inter-
rupted or the appliance was
switched off during the desca-
ling process
The set water hardness range
is too low
Normal occurrence caused by
condensation behind the con-
trol panel
The wrong steam intensity
was selected
Rectifying faults yourself
You can often easily rectify technical faults on the
appliance yourself.
If a dish does not turn out exactly as you wanted, you
can find many tips and instructions for preparation at
the end of the operating manual. ~ "Tested for you in
our cooking studio" on page 42
Notes/remedy
Check the circuit breaker in the fuse box.
Check whether the kitchen light or other kitchen appliances are working.
Reset the language and the time.
Change the basic setting for the clock display.
Briefly disconnect the appliance from the mains (switch off the circuit breaker
in the fuse box) and then deactivate demo mode in the basic settings within 3
minutes.
Allow the cooking compartment to cool down and start again
The rotary selector can be removed. Simply place the rotary selector back in
its support in the control panel and push it in so that it engages and can be
turned as usual.
The rotary selector can be removed. To disengage the rotary selector, simply
remove it from the support. Alternatively, press on the outer edge of the rotary
selector so that it tips and can be picked up easily.
Carefully clean the rotary selector and its support on the appliance using a
cloth and soapy water. Dry with a soft cloth. Do not use any sharp or abrasive
materials. Do not soak or clean in the dishwasher.
Do not remove the rotary selector too often so that the support remains sta-
ble.
Refill water tank
Close the panel
Carry out descaling
Call the after-sales service
Once the appliance is switched on again, rinse it twice
Carry out descaling
Check the set water hardness range and adjust it, if necessary
As soon as the condensation has evaporated, the buttons no longer flash
Select a higher or lower steam intensity
Trouble shooting
en
37
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