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Communications failure exists at slot_:Service is
required
An illegal hardware state is detected at the mainframe-to-plug-in module
interface of the specified slot.
If the slot is empty, there is a mainframe hardware problem. Refer to the
Agilent 83480A, 54750A Service Guide.
If a plug-in is installed in the slot, there is a plug-in module hardware problem.
Return the plug-in module to a qualified service department.
ID error occurred in plug-in_:Service is required
The information read from the memory of the plug-in module does not match
the hardware in the plug-in module. This can be caused by a communication
problem between the mainframe and the plug-in module. Make sure there is a
good connection between the mainframe and the plug-in.
1 Remove and re-install the plug-in module.
2 Verify the plug-in module is firmly seated in the mainframe slot.
3 Verify the knurled screws at the bottom of the plug-in module are finger tight.
4 The standard Agilent 54750A mainframe does not accept the Agilent 83487A
optical/electrical plug-in module. To use the module, a firmware upgrade must
first be installed. Order the Agilent 83480K communications firmware kit and
install according to the instructions.
5 The Agilent 83480A, 54750A mainframes do not accept plug-in modules
designed for use with the Agilent 54710A, 54720A.
Plug-in is not supported_:System firmware upgrade is
needed
The mainframe may need to have the latest operating system firmware
installed. Options 001 and 002 provide this firmware on a 3.5 inch diskette. To
load the new firmware, follow the instructions provided with the diskette. If
you do not have the optional diskette, contact your local Agilent Technologies
Service Office.
Cal not possible
The power is too low to perform a user O/E calibration.
Reference
Error Messages
5-11
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