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11 TROUBLESHOOTING

For any technical problems contact our technical assistance service.
Below you will find a list of simple instructions that the operator can carry out
without having to ask for technical assistance.
PROBLEM
The device is not
communicating with
the sensor.
The device is not
switching on.
The device is not
charging
from
PC.
28
PROBABLE
CAUSE
The distance
between the
device and the
sensor is
excessive.
The positioning of
the
device
wrong.
The battery is low. Charge the device.
The USB port it is
connected to is not
the
supplying enough
current.
POSSIBLE SOLUTION
Place the device closer to the
sensor.
If needed, lay the device's antenna
on the tyre in correspondence of the
sensor;
eventually
inclination of the device with respect
to the sensor.
Position the device correctly.
If needed, lay the device's antenna
on the tyre in correspondence of the
is
sensor;
eventually
inclination of the device with respect
to the sensor.
Use the supplied power adapter.
change
the
change
the

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