Honeywell Midas User Manual page 159

C Warranty
All products are designed and manufactured to the
latest internationally recognized standards by Honeywell
Analytics under a Quality Management System that is
certified to ISO 9001.
As such, the Midas Transmitter (including the pump)
®
is warranted under proper use, to the original end-
user purchaser, against any defects in materials or
workmanship related failures for a period of 24 months
from the date of first turn-on or 30 months from delivery
from Honeywell Analytics to the customer, whichever is
less. Separate warranty conditions apply to the sensor
cartridges limited as indicated below. During this period,
Honeywell Analytics will repair or replace defective
parts on an exchange basis, F.O.B. to approved service
centers on a global basis.
This warranty does not cover damage caused by
accident, abuse, abnormal operating conditions or
extreme poisoning of the sensor cartridge.
Defective equipment must be returned to Honeywell
Analytics for repair. Before returning materials for repair
or replacement, the Customer must obtain a Service
Event Number (SE#) by contacting Honeywell Analytics
Service in advance; include a detailed report stating the
nature of the defect and ship the equipment prepaid
to Honeywell Analytics' factory. If no detail report is
included, Honeywell Analytics reserves the right to
charge an investigative fee (prices available upon
request) before any repair or replacement is performed.
Returned goods must detail the Service Event Number
(SE#) clearly on the package.
Service in the field or at the customer's premises is not
covered under these warranty terms. Time and travel
expenses for on-site warranty services will be charged at
Honeywell Analytics' normal billing rates.
Contact your Honeywell Analytics representative for
information on available Service Contracts.
Honeywell Analytics shall not be liable for any loss or
damage whatsoever or howsoever occasioned which
may be a direct or indirect result of the use or operation
of the Contract Goods by the Buyer or any Party.
This warranty covers the gas detector and parts sold to
the Buyer only by authorized distributors, dealers and
representatives as appointed by Honeywell Analytics.
This warranty does not cover defects attributable to
improper installation, repair by an unauthorized person
or the use of unauthorized accessories/parts on the
product. A warranty claim will only be accepted if a proof
of purchase is submitted and all conditions obtained
within this Warranty are met.
Honeywell Analytics reserves the right to validate any
warranty claim prior to processing. Upon acceptance
of a warranty claim, Honeywell Analytics will repair or
replace the defective product free of charge. The initial
warranty period is not extended by virtue of any works
carried out there after.
Instruments which have been repaired or replaced during
the warranty period are warranted for the remainder of
the unexpired portion of the original warranty period.
Honeywell Analytics is released from all obligations
under its warranty in the event repairs or modifications
are made by persons other than its own authorized
personnel, unless such work is authorized in writing by
Honeywell Analytics. The initial warranty period is not
extended by virtue of any works carried out there under.
Honeywell Analytics reserves the right to change this
policy at any time. Contact Honeywell Analytics for the
most current warranty information.
C-2
Midas Gas Detector
®