Technical Malfunctions; Repair - Ivoclar Vivadent Programat CS4 Operating Instructions Manual

1662 Power out >10 s with the
program started and in the
critical heating stage
1700 Service Hint
* Furnace head opens if this error occurs
** A program in progress is stopped
*** The error cannot be acknowledged; the programs cannot be started!
If one of the following error numbers appear, contact your local Ivoclar Vivadent Service After Sales Service:
25, 29,
54, 56,
705, 706,
1010, 1011, 1012, 1013, 1014, 1015, 1016, 1024, 1025, 1026, 1028,
1202, 1203, 1204, 1205, 1206, 1207,
1400, 1401, 1402,
1500,
1630, 1631, 1632, 1651, 1652
If an ongoing process is interrupted by an error message, the objects should not be used for patient cases.
This note does not apply to the error messages 702 and 1661.

8.2 Technical malfunctions

These malfunctions may occur without an error message being displayed:
Error
Indication on display is incomplete
Writing in the display is very hard to read
Display is not illuminated
Buzzer does not sound
Furnace head does not open
Incorrect or illogical temperature indication
Cracks in the insulation of the sintering chamber
Damage of a heating element
Damage of the thermocouple

8.3 Repair

Repairs may only be carried out by a certified Ivoclar Vivadent Service Centre. Please refer to the addresses on the last page of
these Operating Instructions.
If repairs during the warranty period are not carried out by a certified Ivoclar Vivadent After Sales Service Center, the warranty will expire
immediately. Please also refer to the corresponding warranty regulations.
Long power failure during a program in progress. The objects are probably not OK.
More than two years have passed since the last technical inspection or the heating elements have
been in use for more than 1200 firing hours. For this reason, Ivoclar Vivadent recommends a
maintenance and service procedure.
Double Check
Is the contrast properly set?
Is the furnace properly connected according to the
Operating Instructions and switched on?
Is the buzzer switched off (Volume 0)?
Was the furnace head opened manually?
Is the thermocouple bent or fractured?
Is the thermocouple correctly connected?
Is the thermocouple plug defective?
Are the cracks small and insignificant (hairline
cracks)?
Are the cracks large or have parts broken off?
Is the heating element bent or fractured?
Is the thermocouple damaged or fractured?
Action
Activate the display test program and contact the
Ivoclar Vivadent After Sales Service.
Adjust contrast
Correctly connect the furnace and switch it on.
Select volume 1–5
Open the furnace head only by using the
corresponding keys. Switch the furnace off and on
again.
Contact the Ivoclar Vivadent After Sales Service.
Correctly connect thermocouple.
Contact the Ivoclar Vivadent After Sales Service.
Small cracks in the insulation are acceptable and do
not negatively influence the furnace.
Contact the Ivoclar Vivadent After Sales Service.
Switch off the furnace and contact the Ivoclar
Vivadent After Sales Service
Contact the Ivoclar Vivadent After Sales Service.
31