Troubleshooting - IBM -3345 Installation And Operation Manual

March 15, 2001
CARE AND MAINTENANCE - continued

TROUBLESHOOTING

We do not expect you to have any problem with your phone, but if you do, the following suggestions may help.
SYMPTOM
The phone does not work.
Interference is severe
The range decreases
The volume level drops or you
Hear unusual sounds when
Someone picks up another phone
On the same line.
IBM-3345 (REV : 0.1)
SUGGESTION
RINGER ON/OFF
Make sure that the
position.
Ensure the phone's telephone cord and the
installed correctly.
Recharge the keypad's battery pack. If the battery power is
BATT. LOW
too low, the
Reset the security access-protection code by placing the
Remote keypad in the cradle. Disconnect the
AC
then reconnect the
Move the remote keypad closer to the base.
Move the remote keypad closer to the base.
Keep the base and remote keypad away from interference
sources such as computers, radio-controlled toys, wireless
microphones, wireless alarm systems, wireless intercoms
and room monitors, fluorescent lights, and electrical
appliances.
Turn off the interfering device.
Hang up and redial the number.
Raise the base unit antenna to a vertical position.
Recharge the remote keypad battery pack.
Hang up the second phone.
26
switch is in the
AC
indicator will not light.
power.
ON
adapter are
AC
power and