Internet - Zte MF279T User Manual

(not dial tone) when
I try to place a call

Internet

Problem Possible Solution
Can't access Make sure your MF279T is powered on. Slide the ON/OFF button to the ON

the Internet
position until the Power light stays solid green.
For Wi-Fi: Make sure your MF279T is located in the general area of your

Wi-Fi enabled device(s). Check that your device is connected to the MF279T
Wi-Fi network (e.g. ZTE MF279T/2.4GXXXX) and you are using the correct
Wi-Fi Password. For Ethernet: Make sure the Ethernet cable is securely
inserted into the Ethernet port on the back of the MF279T and your computer
(or other device).
Move the MF279T to an area with sufficient network signal (Green or Blue

Signal Strength light).
Make sure the Wi-Fi light is on. If not, maybe in sleep mode. You can restart

your MF279T, press the WPS button or charging to wake up.
Check the following on the MF279T Manager (http://telus.ztesmarthub)

Download or
Check your signal strength light. If not green or blue, choose an alternate

upload
location.
speeds are
Other connected devices may be transferring a large amount of data. To view

slow
and block other connected devices, go to the MF279T Manager
(http://telus.ztesmarthub).
A phone call in progress may slow down the data speed.

Check your wireless network connection using the MF279T Manager

(http://telus.ztesmarthub). 4G LTE offers the fastest data speeds and if
available, the MF279T should be located in a covered area.
The MF279T
Make sure the MF279T is powered on. Power light should be solid green/blue

Network does
if connected to a power outlet (or blinking green if on back-up battery).
not appear in
Refresh the network list on the device you are trying to connect.

the wireless
Restart your MF279T: Slide the ON/OFF button to the OFF position until all

network list
lights turn off. Then, Slide the ON/OFF button to the ON position until the
power light stays solid green.
Can't connect
Check that you are connecting to your MF279T Wi-Fi network name (SSID)

to my (e.g. ZTE MF279T/2.4GXXXX). If connected via Ethernet, make sure the
MF279T Ethernet cables are firmly attached.
Home Base
Make sure you entered the correct Wi-Fi password found on the bottom of

your device or your customized password, if you changed it.
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