Barco ClickShare CSE-800 Installation Manuals page 110

Troubleshooting
Problem
Noting is shown on the displays at
all.
Bad WiFi connectivity
Web Interface shows error in the
processes "WiFi Access Point
Daemon" and/or "DHCP Server"
ClickShare Base Unit does not
start up correctly
No LAN connection with the Base
Unit
No WiFi connection with Base Unit SSID not correct
Locate the problem you are experiencing in the table below and apply the solution.
110 R5900049 /07 ClickShare CSE-800
Cause
The displays are switched off.
The display cable is not correctly
connected
The display does not recognize or
is not able to display the Base Unit
output resolution.
The Base Unit is in standby mode
Congestion of the wireless
channel
Metal cabinets, walls, construction
elements, ... can cause reflections
deteriorating the wireless signal.
Obstructions between Buttons and
Base Unit cause lowering of the
wireless strength and quality.
Configuration file is corrupted
Configuration file is corrupted
Wrong IP address
Solution
Switch on the displays.
Insert the display cable to the
display and the Base Unit.
Change the corresponding setting
via the web interface.
Briefly push the standby button on
the Base Unit or insert a button
and run the ClickShare software.
Use wireless network scan tools to
look for free or the least congested
channels.
Move the Base Unit to another
place in the room.
Avoid placing it inside cabinets,
false ceiling, below the table,
behind a wall, in another room, ....
Re-orient he Base Unit antennas
Check out the ClickShare White
paper on WiFi See
www.barco.com/clickshare.
Browse to the Configuration tab on
the Web Interface and press "Load
Default Settings".
Browse to the Configuration tab of
the Web Interface and press "Load
Default Settings".
IP address is not within your LAN
range.
DHCP is not enabled.
Enter the correct SSID