Atlona AT-OME-TX21-WP-E Manual

Atlona AT-OME-TX21-WP-E Manual

Omega 4k/uhd two-input eu/uk wallplate switcher for hdmi and usb-c with hdbaset output
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Two-Input EU/UK Wallplate Switcher
for HDMI and USB-C with HDBaseT
4K / UHD
AT-OME-TX21-WP-E
Output
Atlona Manuals
Switchers

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Summary of Contents for Atlona AT-OME-TX21-WP-E

  • Page 1 4K / UHD Two-Input EU/UK Wallplate Switcher for HDMI and USB-C with HDBaseT Output ™ Atlona Manuals AT-OME-TX21-WP-E Switchers...
  • Page 2 Version Information Version Release Date Notes 08/18 Initial release AT-OME-TX21-WP-E...
  • Page 3 Welcome to Atlona! Thank you for purchasing this Atlona product. We hope you enjoy it and will take an extra few moments to register your new purchase. Registration only takes a few minutes and protects this product against theft or loss. In addition, you will receive notifications of product updates and firmware.
  • Page 4 Atlona requires that products returned are properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization or case number will be refused. Atlona, at its sole discretion, reserves the right to reject any products received without advanced authorization. Authorizations can be requested by calling 1-877-536-3976 (US toll free) or 1-408- 962-0515 (US/international) or via Atlona’s website at www.atlona.com.
  • Page 5 Damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Atlona to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product.
  • Page 6 Where shielded interface cables have been provided with the product or specified additional components or accessories elsewhere defined to be used with the installation of the product, they must be used in order to ensure compliance with FCC regulations. AT-OME-TX21-WP-E...
  • Page 7: Table Of Contents

    A/V Settings page Video Audio Display page System Settings TCP/IP Settings of Controlled Devices RS-232 / IP Commands RS-232 page EDID page Config page System page Network System Updating the Firmware Using the Web GUI Using USB Default Settings Specifications Index AT-OME-TX21-WP-E...
  • Page 8: Introduction

    Introduction The Atlona AT-OME-TX21-WP-E is a 2×1 switcher and HDBaseT transmitter with HDMI and USB-C inputs. It is designed for commercial installations in Europe. The OME-TX21-WP-E includes interchangeable EU and UK faceplates and brackets. The USB-C input is ideal for AV interfacing with newer Mac®, Chromebook™, and Windows®PCs, as well as smartphones and tablets.
  • Page 9: Panel Description

    Panel Description HDMI PWR AUTO INPUT USB-C LINK Front (shown with wallplate removed) HDMI PWR AUTO HDMI USB-C HDMI PWR AUTO OMEGA AT-OME-TX21-WP-E INPUT USB-C LINK INPUT USB-C LINK RESET HDMI USB-C TEST HDMI USB-C OMEGA AT-OME-TX21-WP-E OMEGA AT-OME-TX21-WP-E RESET...
  • Page 10: Installation

    TX21-WP-E. This step is optional. RS-232 cables can be purchased at most electronics / computer stores and are available in two styles: DB-9-to-DB-9 or DB-9-to-USB. Once a cable is obtained, it can be easily modified to connect to the captive screw port on the AT-OME-TX21-WP-E. Contact an Atlona Technical Support Engineer if wiring assistance is required.
  • Page 11: Connection Instructions

    Installation Connection Instructions 1. Determine the proper faceplate to be used for installation. The AT-OME-TX21-WP-E is shipped with the EU white faceplate, attached. If using the black faceplate, then refer to Wallplate Removal and Assembly (page 13) information on changing the faceplate.
  • Page 12: Connection Diagram

    P -E B -C B -C 1 -W 1 -W E -T E -T -O M -O M Wall cross-section Display AT-OME-TX21-WP-E Laptop Blu-ray player Figure 2 2-gang electrical box or mud ring Projector AT -PS AT-PS-POE White Decora ®...
  • Page 13: Mounting

    Installation Mounting The AT-OME-TX21-WP-E was designed to fit in a UK or EU 2 gang backbox or mudring. Follow the instructions below for mounting. EU Installation (default) 1. Remove the two screws on the front of the faceplate. 2. Remove the locking connector of the HDMI port.
  • Page 14: Uk Installation

    6. Replace the HDMI locking screw. S E T T E S L I N B - C I N P P - U B - C 1 - W E - T - O M AT-OME-TX21-WP-E...
  • Page 15: Ip Configuration

    IP mode. Use one of the following procedures to switch between DHCP and static IP mode. The default static IP address of the AT-OME-TX21-WP-E is 192.168.1.254. If the AT-OME-TX21-WP-E is unable to detect a DHCP server within 15 seconds, then the unit will set all IP settings to zero.
  • Page 16: Using Commands

    System page (page 37), in the web GUI, allows the AT-OME-TX21-WP-E to use either DHCP or static IP mode. The web GUI is accessed through the connected receiver. In order to access the web GUI, the IP address of the AT- OME-TX21-WP-E must be known.
  • Page 17: Resetting To Factory-Defaults

    Installation Resetting to Factory-Defaults To reset the AT-OME-TX21-WP-E to factory-default settings, either one of the following methods may be used: • Remove the wallplate, then press and hold the RESET button. • Execute the Mreset command using RS-232 or Telnet. Refer to the AT-OME-TX21-WP-E API for more information.
  • Page 18: Basic Operation

    Description • The AT-OME-TX21-WP-E is not powered. • Check the Ethernet cable, between the AT-OME-TX21-WP-E and the receiver, for possible damage or loose connections. • When the AT-OME-TX21-WP-E is powered-down through the API, this LED indicator will be in the “off” state, even through power is being supplied over Ethernet, from the receiver.
  • Page 19: Input Switching

    Input Selection drop-down list and selecting the desired input. In addition, the x1AVx1 command can also be used. Refer to the Application Programmer’s Interface for more information. NOTE: The AT-OME-TX21-WP-E retains the currently selected input, even after the unit is powered- off then powered-on.
  • Page 20: Auto Switching

    For example, if an HDMI source is connected to the HDMI port, the AT-OME-TX21-WP-E will switch to the HDMI port. If a USB-C source is connected, then the AT-OME-TX21-WP-E will switch to the USB-C port.
  • Page 21: Hdcp Information

    “snow”, image flickering, or no picture. Instead, the AT-OME-TX21-WP-E provides source and sink information when an HDCP-compatiblity problem exists. For example, in the illustration below, a Blu-ray player HDCP 2.2 source is connected to the AT-OME-TX21-WP-E. A non-compliant display is connected to a receiver, which is connected to the AT-OME-TX21-WP-E using HDBaseT.
  • Page 22: Managing Users

    The AT-OME-TX21-WP-E allows the admin user to create, edit, and remove additional TCP/IP users. All users have the same level of access to control the AT-OME-TX21-WP-E. However, only the admin user is allowed to manage other users. Up to three additional users can be created.
  • Page 23: Editing / Deleting Users

    The username and password of a user can be changed using this method. 1. Open the desired web browser and enter the IP address of the AT-OME-TX21-WP-E. 2. Log in as the admin user with the required credentials. The factory-default username and password for the...
  • Page 24: The Web Gui

    2. Use one of the following methods to access the IP address of the AT-OME-TX21-WP-E: a. Login to the web GUI of the receiver unit that is connected to the AT-OME-TX21-WP-E. Once logged in, click the link for the AT-OME-TX21-WP-E, in the menu bar.
  • Page 25 After the login process is successful, the Info page will be displayed, as shown below. 7. Click Logout, on the far-right side of the menu bar, at any time, to log out of the web GUI and return to the Login page. AT-OME-TX21-WP-E...
  • Page 26: Menu Bar

    OFF. Toggle buttons may also indicate its current setting and, when enabled or set to a particular state, may also provide access to another set of controls or text fields within the Web GUI, as shown with the IP Mode toggle. AT-OME-TX21-WP-E...
  • Page 27: Buttons

    Buttons are used to execute an action or setting. Several pages within the Web GUI include a Save button. Clicking the Save button will apply and save all settings in the current page. Other buttons, such as the Factory Default button, under the System page, reset the AT-OME-TX21-WP-E to factory-default settings AT-OME-TX21-WP-E...
  • Page 28: Info Page

    The model SKU of this product. Software Version The version of firmware that the AT-OME-TX21-WP-E is running. Always make sure to check the AT-OME-TX21- WP-E product page, on the Atlona web site, for the latest version of firmware. On-Time (h-m) The time elapsed since the unit was last powered-on.
  • Page 29: A/V Settings Page

    The switcher will return to the previous (last connected) input. If no input is found, then it will attempt to switch to a ternary port. • Click the Fallback Time (Sec) drop-down list and select the time interval before the switcher attempts to search for the next port. Range: 3 to 600. AT-OME-TX21-WP-E...
  • Page 30: Audio

    HDCP content is always transmitted by the source Instructs the source to send non-HDCP content, if possible Audio Output Mutes or un-mutes the audio output. Set the Output toggle to OFF to disable audio on the output. The default setting is ON. AT-OME-TX21-WP-E...
  • Page 31: Display Page

    Range: 0 to 300. Auto power off timer Sets the time interval, in seconds, between when the loss of A/V signal is detected and when the “Display Off” command is sent. Range: 5 seconds to 1 hour. AT-OME-TX21-WP-E...
  • Page 32: Tcp/Ip Settings Of Controlled Devices

    Setting Description This is the default setting. The AT-OME-TX21-WP-E will make four attempts to send the command, if the feedback string is not acknowledged. After the fourth attempt, the process will fail. Sends the command and ignores the feedback string.
  • Page 33: Rs-232 / Ip Commands

    None No end-of-line characters included Carriage return Line feed CR-LF Carriage return + Line feed Space Space character Start-of-text character End-of-text character Null Null character (binary zero) Save Click this button to save all changes in this window group. AT-OME-TX21-WP-E...
  • Page 34: Rs-232 Page

    RS-232 page Zone If the AT-OME-TX21-WP-E is connected to another HDBaseT device, each of these drop-down list boxes are used to set the serial port settings for the HDBaseT port on the corresponding device. The available settings for each drop-down list can be found in the table, above. Click the Save button, next to the Zone settings, to commit changes.
  • Page 35: Edid Page

    EDID Saved Click this drop-down list to select the memory location to save the downstream EDID. Eight memory locations are available. Once an EDID is saved to a memory location, it can be access from the EDID Settings drop-down lists. AT-OME-TX21-WP-E...
  • Page 36: Config Page

    Config page Old Username This field cannot be changed. “admin” is the administrator user. Old Password Enter the current password for the “admin” username in this field. The default password is “Atlona”. New Username This field cannot be changed. Save Click this button to save all changes.
  • Page 37: System Page

    Telnet Login Mode Click this toggle to set the login mode to either ON or OFF. If this feature is set to ON, then the AT-OME-TX21-WP-E will prompt for both the username and password at the start of a Telnet session. Use the same credentials as the web GUI.
  • Page 38: System

    Power Under normal operation conditions, this toggle is set to ON. Click this toggle to OFF, to turn the AT-OME-TX21-WP-E “off”. When “off”, the PWR LED indicator will turn red. The PWOFF and PWON commands can also be used to control the power state.
  • Page 39: Updating The Firmware

    Appendix Updating the Firmware Updating the firmware can be completed using either the USB interface or the web GUI. Atlona recommends using the web GUI for updating the firmware. However, if a network connection is not available, the AT-OME-TX21- WP-E firmware can be updated using a USB-A to USB mini-B cable.
  • Page 40: Using Usb

    Firmware file • Computer running Windows • USB-A to USB mini-B cable S E T 1. Remove the wall plate from the AT-OME-TX21-WP-E. Refer to Faceplate Removal and Assembly (page 36) T E S necessary. 2. Locate the firmware port.
  • Page 41 5. Delete all files from the USB UPDATE drive, if any are present. 6. Drag-and-drop the firmware file to the drive. 7. After the file has been copied, disconnect the USB cable from both the computer and the AT-OME-TX21-WP-E. 8. The firmware update process is complete.
  • Page 42: Default Settings

    Appendix Default Settings The following tables list the factory-default settings, as defined in the web GUI, for the AT-OME-TX21-WP-E. Web GUI Page Setting Default Value A/V Settings Input Selection Input 1 Auto Switch Mode Fallback Port Previous Fallback Time 5 (seconds)
  • Page 43: Specifications

    32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz Bit Rate 24-bit (max.) Resolution / Distance 4K/UHD - Feet / Meters 1080p - Feet / Meters HDMI IN / OUT CAT-5e / CAT-6 CAT-6a / CAT-7 Signal Bandwidth 10.2 Gbps HDMI HDCP AT-OME-TX21-WP-E...
  • Page 44 Operating 32 to 122 0 to 50 Storage -4 to 140 -20 to 60 Humidity (RH) 20% to 90%, non-condensing Power Consumption 10.2 W Dimensions Wall 2-gang Weight Pounds Kilograms Device 0.50 lbs 0.23 kg Certification Unit CE, FCC AT-OME-TX21-WP-E...
  • Page 45: Index

    Features Firmware updating Updating firmware using the web GUI Users using USB adding deleting editing primary user name Indicators Input switching. See Switching Installation Warranty IP configuration Web GUI Using commands accessing using the IP button Using the web GUI AT-OME-TX21-WP-E...
  • Page 46 • 408.962.0515 • 877.536.3976 © 2018 Atlona Inc. All rights reserved. “Atlona” and the Atlona logo are registered trademarks of Atlona Inc. All other brand names and trademarks or registered trademarks are the property of their respective owners. Pricing, specifications and availability...

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