Troubleshooting - Kenmore 385.12102 Owner's Manual

Troubleshooting
F
Condition
The needle thread I.
breaks. 2o
The bobbin thread
breaks.
The needle breaks.
Skipped stitches
Seam puckering
The cloth is not
feeding smoothly.
The machine
doesn't work.
Cause
The needle thread is not threaded properly.
The needle thread tension is too tight.,
3. The needle is bent or blunt,
4. The needle is incorrectly inserted.
5o The needle thread and the bobbin thread are not set properly
under the presser foot when sewing is starting,,
6o The fabric is not drawn to the rear when sewing is finished
7. The thread is too heaw or too fine for the needle,
1. The bobbin thread is not threaded properly in the bobbin
case and shuttle°
2. Lint has collected in the shuttle area.
3. The bobbin is damaged and doesn't turn smoothly.
1. The needle is incorrectly inserted.
2o The needle is bent or blunt°
3. The needle clamp screw is loose.
4. The needle thread tension is too tight.,
5,, The fabric is not drawn to the rear when sewing is finished
6., The needle is too fine for the fabric being sewn_
1. The needle is incorrectly inserted_
2o The needle is bent or blunt,
3 The needle and/or threads are not suitable for the work being
sewn.
4, A blue needle is not being used for sewing stretch, very fine
fabrics and synthetics°
5, The needle thread is not threaded properly
6, The wrong needle is used°
1,rThe needle thread tension is too tight,
2. The needle thread is not threaded properly
3. The needle is too heavy for the fabric being sewn,
4,, The stitch length is too tong for the fabric.
1_The feed dog is packed with linto
2, The stitches are too fine.
1,rThe machine is not plugged in.
2, A thread is caught in the shuttle race.
3,, Push-clutch is disengaged_
Noisy operation 1. There is thread caught in the hook race.
2. Lint has built up in the shuttle or the shuttle race.
For customer assistance call or e-maih
1-877-SEWING-U (1-877-739-4648)
9 am - 5 pm, CST, Monday-Friday
support @kenmore-sewing.com
Reference
Page 22
Pages24,26
Page10
Page10
Page 20,22
Page 30
Page12
Page 20
Page 52
Changethebobbin
Page10
Page!0
Page10
Pages 24, 26
Page 30
Page 12
Page 10
Page10
Page12
Page 12
Page 22
Change the needle
Pages 24, 26
Page 22
Page 12
Make stitch denser
Page 6
Make stitch coarser
Page 52
Page 54
Pages 16, 18
Page 54
Page 54
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