Troubleshooting - Kenmore 385.19112 Owner's Manual

Troubleshooting
f
Condition
The needle thread 1
breaks. 2
The bobbin thread
breaks.
The needle breaks.
Cause
The needle thread is not threaded properly.
The needle thread tension is too tight.
3. The needle is bent or blunt.
4. The needle is incorrectly inserted.
5. The needle thread and the bobbin thread are not
drawn to the rear and set properly under the presser
foot when starting sewing.
6. The fabric is not drawn to the rear when sewing is
finished.
The thread is too heavy or too fine for the needle.
Reference
Page 24
Page 26
Page 10
Page 10
Page 32
Page 32
Page 14
Page 22
Page 64
Replace the bobbin
Re-wind the bobbin.
Page 10
Page 10
Page 10
Use proper foot.
7.
1. The bobbin thread is not threaded properly in the
bobbin holder.
2. Lint has collected in the bobbin holder.
3. The bobbin is damaged and does not turn smoothly.
4. The thread is wound loosely on the bobbin.
1. Needle is incorrectly inserted.
2. The needle is bent or blunt.
3. The needle clamp screw is loose.
4. A proper foot is not used.
5. The fabric is not drawn to the rear when sewing is
finished.
6. The needle is too fine for the fabric being sewn.
Page 32
Page 10
The needle thread 1. The needle thread tension is too loose. Page 26
loops. 2. The needle size is not suitable for the thread. Page 10
pped stitches
Seam puckering
Page 10
Page 10
Page 10
Page 24
Replace the needle
Page 26
Page 24
Page 10
Make stitch shorter
1. The needle is incorrectly inserted.
2. The needle is bent or blunt.
3. The needle and/or thread are not suitable for the
fabric being sewn.
4. The needle thread is not threaded properly.
5. A poor quality needle is used.
1. The needle thread tension is too tight.
2. The needle thread is not threaded properly.
3. The needle is too heavy for the fabric being sewn.
4. The stitch length is too long for the fabric.
* Use a stabilizer for very fine fabrics.
The cloth is not fed 1. The feed dog is packed with lint. Page 64
smoothly. 2. The stitches are too fine. Make stitch longer
3. The feed dog was not raised after being lowered. Page 38
The machine does not 1. The machine is not plugged in. Page 6
work. 2. Thread is caught in the hook race. Page 64
3. The Bobbin winder foot is not lowered. Page 20
4. The presser foot is not lowered. Page 8
Patterns are distorted. 1. The stitch is not balanced. Page 30
Noisy operation 1. The feed dog is packed with lint. Page 64
2. Lint has collected in the bobbin holder. Page 64
\
For customer assistance call or e-mail:
1-877-SEWING-U (1-877-739-4648)
9 am - 4:30 pm, CST, Monday - Friday
support@kenmore-sewing.com
68