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Neptune R450 Customer Manual

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R450™ System New Customer Guide

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Summary of Contents for Neptune R450

  • Page 1 R450™ System New Customer Guide...
  • Page 3 R450™ System New Customer Guide...
  • Page 4 This manual is an unpublished work and contains the trade secrets and confidential information of Neptune Technology Group Inc., which are not to be divulged to third parties and may not be reproduced or transmitted in whole or part, in any form or by any means, electronic or mechanical for any purpose, without the express written permission of Neptune Technology Group Inc.

  • Page 5: Table Of Contents

    N_SIGHT R450 Host Software Compatibility ........
  • Page 6 N_SIGHT R450 Host Software Requirements ........
  • Page 7 Step Five: Onsite System Training ..........4-4 N_SIGHT R450 Training for System Operator....... . . 4-4 Customer Service Personnel Training .
  • Page 8 CIS and N_SIGHT R450 ........
  • Page 9 Contents Direct Data Input into N_SIGHT R450 Database Summary ..............1-1 Methods .
  • Page 10 Contents Notes: viii R450 System New Customer Guide...
  • Page 11 R450 System Flow Diagram ........
  • Page 12 Figures Notes: R450 System New Customer Guide...
  • Page 13 Vehicle Detail Record Format (Export file only)......C-27 C.14 Company Trailer Record Format (Optional) ......C-27 R450 System New Customer Guide...
  • Page 14 Tables Notes: R450 System New Customer Guide...

  • Page 15: About This Guide

    Chapter 1 Introduction The R450™ System New Customer Guide is designed to prepare your utility company for the R450 System. This chapter provides you with an introduction to the implementation process. It explains the focus of the guide, the pre-implementation per- sonnel responsibilities, and general information on system support.

  • Page 16: N_Sight R450 Host Software Compatibility

    Neptune (ARB III-V) and Sensus (ECR II) absolute encoders. The R450™ meter interface unit (R450 MIU) is compatible with Nep- tune ARBV, ProRead and E-Coder encoders and Sensus ECR II and ICE (ECR III) encoders. When Neptune's E-Coder is connected to the R450,...

  • Page 17: Responsibilities Of Data Project Manager

    - One route at a time - One zone at a time - Randomly. • Determine how data will be entered into the N_SIGHT R450 host software. • Determine the implementation schedule to be used: - When to conduct the site survey...

  • Page 18: Responsibilities Of R450 Dc Installation Manager

    Know the requirements and specifications of the R450 DC as out- lined in R450 DC Specifications on Page 3-6. • Work with the Utility Manager in selection of the site for the R450 DCs. • Select the professional installers for the project.

  • Page 19: Responsibilities Of Neptune

    R450 MIU Installation and Maintenance Guide, Part Number 12857-001. • Oversee the installation of R450 DCs. Test each R450 MIU installed to be sure it transmits to the  • R450 DC. Responsibilities of Neptune Neptune works with the Utility Manager in obtaining the necessary FCC license.

  • Page 20: Equipment Repair

    Any return without an RMA will be delayed in processing. Ordering Additional Equipment Please contact your local Neptune sales representative or distributor for prices on additional equipment. This information may also be obtained from the Customer Service Department by calling the toll free number (800) 645-1892.

  • Page 21: R450 System Overview

    Chapter 2 R450 System Overview R450 System This section on the R450 System provides you with an overview of the R450 System operations and a breakdown of the system components. System Overview Neptune's R450 System users can get critical, timely data from the field...

  • Page 22: Components

    At scheduled intervals, each R450 DC communicates the data  (R450 MIU IDs, meter readings, E-CoderPLUS data, and Permalog Leak Detection data) to the N_SIGHT R450 host software by GPRS (or other network backhaul such as Ethernet, Wi-Fi, and so forth). During...

  • Page 23: N_Sight R450 Host Software

    Figure 2.1 R450 System Flow Diagram N_SIGHT R450 Host Software N_SIGHT R450 host software can be hosted on-site at the utility on a server specified in Table 3.1 on Page 3-3 or by the Neptune Customer Support Specialists, or the utility can elect to have N_SIGHT R450 host software hosted through Neptune.

  • Page 24: R450 Dc Units

    450MHz RF transceiver, micro-processor, and AC power supply with the N_SIGHT R450 host software and the host server. The R450 DC operates in temperature extreme ranges of -30° to 85° C. The R450 DC requires 110 VAC because of the robust two-way RF...

  • Page 25: R450 Dc - Network Coverage

    R450 DCs. In the case of power outages at the R450 DC, each R450 DC is equipped with non-volatile memory to prevent loss of data. In case of...

  • Page 26: N_Sight R450 Host Software

    R450 System Overview The R450 MIU can be connected to two ProRead or E-Coder absolute encoder registers when the registers are configured in network mode. In addition, the R450 MIU is compatible with the AMR Permalog leak detection sensor from Fluid Conservation Systems, Inc. (FCS) and can provide the utility with a means of detecting water leaks on distribution lines.

  • Page 27: Mapping Feature

    Mapping Feature The N_SIGHT R450 Mapping feature is an optional module. This fea- ture allows you to view your R450 System in a variety of ways using standard mapping tools. In order to use this feature, you must enter all the latitude and longitude coor- dinates for each MIU and Data Collector.

  • Page 28: General Terminology And Explanation

    Optional headers may be included in the import file for broadcast and route messages. Host Software The N_SIGHT R450 host software resides on a server. The application can be accessed through a Web browser from PCs within the network.

  • Page 29: R450 System Terms

    A unique, sequential description of collector for a 48329_0012 given utility (Anytown 12) Customer Special  Neptune-assigned unique manufacturing special SXXX Number number used with part numbers. Special refers to the System ID and the frequencies for the cus- tomer. R450 System New Customer Guide...
  • Page 30 R450 System Overview Notes: 2-10 R450 System New Customer Guide...

  • Page 31: Customer Requirements

    This section describes the N_SIGHT R450 host software requirements. N_SIGHT R450 Host Software Requirements The N_SIGHT R450 host software supplies all the control needed in the network and provides the essential functions of network management, meter communications, reporting, database configuration, and alarms monitoring.

  • Page 32: System Requirements - Server Specifications

     Broadband Internet connection (1.5Mbps minimum) System Requirements – Server Specifications Table 3.1 on Page 3-3 describes the minimum recommendation for server installation. R450 System New Customer Guide...

  • Page 33: Information Requirements

    Hard Drive Type: RAID* Recommended  Email capability for sending and receiving email messages. *Information Requirements o obtaining the meter reading from an MIU, the R450 DC, In addition t and N_SIGHT R450 host software, the system supports the following information requirements: ...
  • Page 34 R450 DCs for a minimum of two years  With the R450 DCs, can retain the past three rolling days of collected meter data in the case of a power outage or interruption in the communication link with the software ...

  • Page 35: Additional System Requirements And Specifications

    Customer Requirements Additional System Requirements and Specifications Meter Requirements The R450 MIU works with Neptune ARB V, ProRead, E-Coder, and Sensus ECR II & ECR III. E-Coder An electronic digital encoder register that has a Proprietary inte- grated circuit that provides absolute registration with no internal battery requirement.

  • Page 36: R450 Dc Specifications

    Mechanical Specifications Maximum Weight 71.5 pounds 32.5 Kg R450 DC Footprint R450 Data Collector 8’ X 8’ Triangle Stand (Valmont) 2.4M X 2.4M Triangle Safety Approval UL Listed Per 60950-1 CSA C22.2 No. 60950-1 R450 System New Customer Guide...

  • Page 37: Customer Requirements

    PCs throughout the utility. The server hosting the database requires a static Internet Protocol (IP) address in order for the R450 DCs to be able to synchronize with the database. The IP address is coded into each R450 DC in the system.

  • Page 38: Small Mail Transfer Protocol (Smtp) For Emails

    Customer Requirements Small Mail Transfer Protocol (SMTP) for Emails A key component of the R450 System is the ability to send out emails for a wide range of applications: • Configuration packets for the installers – either emails or Short Message Service (SMS) text messages •...

  • Page 39: Gprs Considerations

    Wi-Fi and Ether- net. • All proposed R450 DC sites must have access to electrical power and either a GPRS or a TCP/IP communication link to send mes- sages to the N_SIGHT R450 host software.
  • Page 40 Customer Requirements Notes: 3-10 R450 System New Customer Guide...

  • Page 41: Implementation Steps For R450 System

    • Assist with discussions/negotiations with the owners to gain access for the R450 DC installations, if buildings or other non-city-owned sites or towers are suggested as the best locations for R450 DCs to be installed • Secure cellular service contracts for each R450 DC (if Ethernet is available at tower sites, this is not necessary) •...

  • Page 42: Step Two: Customer Profile Sheet

    • Records of customers with their account and meter information. In order for your R450 System to work in the most efficient way, the information contained on the Customer Profile Sheet is critical to the implementation of R450 System. Allow ample time to complete this step.

  • Page 43: Step Three: Install And Power The R450 Dcs

    The installer swipes an MIU to see if communications are connected, and if the MIU can transmit and receive with the R450 DC. At least one R450 MIU must be installed in order to test the power of the  R450 DC.

  • Page 44: Step Five: Onsite System Training

    Implementation Steps for R450 System Step Five: Onsite System Training The R450 System Training is composed of two segments: Software Training and Customer Service Personnel Training. The software train- ing involves the System Operator, usually the office manager or the sec- ond person in charge.

  • Page 45: Step Six: Implementation Of Data

    Refer to the following information for visits from the Neptune System Implementation Specialist. • First site visit: Neptune is on site for first R450 DC installation, configuration and synchronization, testing MIU communication to R450 DC, preliminary demonstration and overview of the host software.
  • Page 46 Implementation Steps for R450 System Notes: R450 System New Customer Guide...

  • Page 47: Propagation Analysis

    R450 DCs. Once the modeling is complete, a proposal is discussed with the utility outlining implementation and infrastructure requirements. This chapter explains in detail the steps needed to prepare for the propagation analysis and how this helps your initial site visit by Neptune's Implementation Specialist.
  • Page 48 Finding out other RF systems used by the utility to minimize inter- ference • Seeking information for the antenna location. Antenna location can be important on a tower Refer to Figure B.1 on Page Appendix B-2 for an example of the  Propagation Analysis Request Form. R450 System New Customer Guide...

  • Page 49: After The Form Is Completed

    Calculations and analysis are performed FCC Licensing The R450 System components are approved by the FCC as Part 90 com- ponents and must operate under an FCC license (due to the high power transmitter). Neptune secures the FCC license based on a frequency determined to be the best for the coverage area and transfers the license to the utility upon request.
  • Page 50 Propagation Analysis Notes: R450 System New Customer Guide...

  • Page 51: Cis/N_Sight R450 Interaction

    The completed route (combination of fixed and mobile) is then exported back to the CIS for billing. N_SIGHT R450 is used for col- lecting and monitoring daily reads and customer profile data.

  • Page 52: Pulling Reads

    Within N_SIGHT R900 in the handheld section, highlight the selected routes from which you want to obtain readings. Selecting Extract Fixed Network reads sends the list of MIU IDs to the N_SIGHT R450 host software. Any IDs that match the N_SIGHT R450 database are popu- lated with the latest reading (within the last three days).

  • Page 53: Required Form

    Appendix A Required Form One Required Form Only one form, the R450 System Customer Profile Form, is required prior to implementing an R450 System. A sample form is illustrated in Figure A.1 on Page Appendix A-2. N_SIGHT R450 New Customer Guide...
  • Page 54 Required Form Figure A.1 Sample Customer Profile Form Appendix A N_SIGHT R450 New Customer Guide...

  • Page 55: Propagation Analysis Request Form

    Take a preliminary look at the utility account area to determine the extent of R450 System coverage. The following figure provides an illustration of a Sample Propagation Analysis Request Form used by Neptune to conduct the propagation study prior to the implementation of R450 System. N_SIGHT R450 New Customer Guide...
  • Page 56 Propagation Analysis Request Form Figure B.1 Sample Propagation Analysis Page 1 Appendix B N_SIGHT R450 New Customer Guide...
  • Page 57 Propagation Analysis Request Form Figure B.2 Sample Propagation Analysis Page 2 N_SIGHT R450 New Customer Guide Appendix B-3...
  • Page 58 Propagation Analysis Request Form Notes: Appendix B N_SIGHT R450 New Customer Guide...

  • Page 59: N_Sight R900 V4 File Format

    Appendix C N_SIGHT R900 v4 File Format This appendix includes the file formats used in N_SIGHT R900in order to assist with pushing data in N_SIGHT R450 . It provides an easy ref- erence to the v4 File Format. Default Record Format The v4 File Format consists of one layout that is used for both importing and exporting data.

  • Page 60: Record Type Hierarchy

    Additional notes concerning the field, valid format, etc. Quotation marks indicate the only acceptable data for the field. Record Type Hierarchy The following tables represent the format for the record type hierarchy used in v4 record layout. Appendix C N_SIGHT R450 New Customer Guide...
  • Page 61 Premise Notes PRMNT Premise One per premise. Detail ERT Detail ERTDT Reading Required for ERTs. Reading Detail Record cannot have Detail both an ERT Detail Record and Probe Detail Record. continued on next page N_SIGHT R450 New Customer Guide Appendix C-3...

  • Page 62: Sample Layout

    The following illustrates the sample layout for a typical import file: One Company Header with One Route COMHD RTEHD PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT RTETR COMTR Appendix C N_SIGHT R450 New Customer Guide...
  • Page 63 PRMDT MTRDT RDGDT MTRDT RDGDT PRMDT MTRDT RDGDT MTRDT RDGDT RTETR COMTR One Company Header with Compound Meters COMHD RTEHD PRMDT MTRDT RDGDT RDGDT PRMDT MTRDT RDGDT RDGDT MTRDT RDGDT RDGDT RTETR COMTR N_SIGHT R450 New Customer Guide Appendix C-5...
  • Page 64 MTRDT RDGDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT RTETR RTEHD PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT RTETR COMTR Appendix C N_SIGHT R450 New Customer Guide...
  • Page 65 PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT RTETR COMTR COMHD RTEHD PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT RTETR COMTR N_SIGHT R450 New Customer Guide Appendix C-7...
  • Page 66 RDGDT PRMD2 MTRDT RDGDT PRMD2 MTRDT RDGDT RTETR COMTR Using Premise Notes COMHD RTEHD PRMDT PRMNT MTRDT RDGDT PRMDT PRMNT MTRDT RDGDT PRMDT PRMNT MTRDT RDGDT PRMDT PRMNT MTRDT continued on next page Appendix C N_SIGHT R450 New Customer Guide...
  • Page 67 Using ERT Detail COMHD RTEHD PRMDT MTRDT RDGDT ERTDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT ERTDT PRMDT MTRDT RDGDT PRMDT MTRDT RDGDT RTETR COMTR Only accounts that have ERT devices require the ERTDT record. N_SIGHT R450 New Customer Guide Appendix C-9...
  • Page 68 PRMDT MTRDT ORDST RDGDT VHLDT RTETR COMTR Export: One Company Header with Compound Meters COMHD RTEHD PRMDT MTRDT ORDST RDGDT MTRDT ORDST RDGDT PRMDT MTRDT ORDST RDGDT MTRDT ORDST RDGDT PRMDT MTRDT ORDST Appendix C N_SIGHT R450 New Customer Guide...

  • Page 69: Record Formats

    N_SIGHT R900. Table C.3 Company Record Format Column Source Offset Length Type Comment Record ID 'COMHD' Company Code Create Date 10-17 YYYYMMDD Description 18-57 File Version Service Orders Y or N CRLF 60-61 N_SIGHT R450 New Customer Guide Appendix C-11...
  • Page 70 Deactivate Date 32-39 YYYYMMDD; 00000000 if not used. Route Message 40-119 CRLF 120-121 The Route ID in N_SIGHT R900 is a combination of the Company Code, Of- fice, Cycle, and Route fields. Appendix C N_SIGHT R450 New Customer Guide...
  • Page 71 Account Number 104-123 Account Status 124-127 Account status codes Premise Custom 1 128-153 Custom display fields for premise screen. Premise Custom 2 154-179 Utility Pass Through 180-307 Any utility-defined informa- tion. CRLF 308-309 N_SIGHT R450 New Customer Guide Appendix C-13...
  • Page 72 Customer Address Unit 142-156 Customer Address Predir 157-158 Customer Address Street 159-183 Customer Address  184-187 SSuffix Customer Address  188-189 Postdir Customer Address City 190-215 Customer Address State 216-217 continued on next page Appendix C N_SIGHT R450 New Customer Guide...
  • Page 73 Mail Address Predir 356-357 Mail Address Street 358-382 Mail Address Suffix 383-386 Mail Address Postdir 387-388 Mail City 389-414 Mail State 415-416 Mail Zip 417-427 zzzzz-zzzz Mail Phone 428-437 Permit continued on next page N_SIGHT R450 New Customer Guide Appendix C-15...
  • Page 74 N_SIGHT R900 v4 File Format Table C.6 Alternate Premise Detail Record Format (continued) Column Source Offset Length Type Comment Premise Custom 1 439-464 Premise Custom 2 465-490 Utility Pass Through 491-618 Email Address 619-668 CRLF 669-670 Appendix C N_SIGHT R450 New Customer Guide...
  • Page 75 Force Special Instruction 1,266 'Y' or 'N' Force Special Instruction 2 1,267 'Y' or 'N' Changed Force Special 1,268 'Y' or 'N' Instruction Changed Force Special 1,269 'Y' or 'N' Instruction 2 CRLF 1,270- 1,271 N_SIGHT R450 New Customer Guide Appendix C-17...
  • Page 76 Actual meter number found in field. Meter Type 78-81 Changed Meter Type 82-85 Meter Size 86-93 Changed Meter Size 94-101 Meter Manufacturer 102-104 Three-character code for the meter manufacturer. continued on next page Appendix C N_SIGHT R450 New Customer Guide...
  • Page 77 134-137 Instruction 1 Read Instruction 2 138-141 Changed Read Instruc- 142-145 tion 2 Seal Number 146-155 Changed Seal Number 156-165 Meter Install Date 166-173 YYYYMMDD. Optional; from billing system. continued on next page N_SIGHT R450 New Customer Guide Appendix C-19...
  • Page 78 Changed Constant /  259-264 Multiplier Xcoord 265-276 Longitude Ycoord 277-288 Latitude Xcoord2 289-300 For future use Ycoord2 301-312 For future use Xcoord3 313-324 For future use Ycoord3 325-336 For future use CRLF 337-338 Appendix C N_SIGHT R450 New Customer Guide...
  • Page 79 Order Status 45-46 IN - incomplete CO - complete SK - skipped Skip Code 47-50 Only if order_status = 'SK' Comment Code 1 51-54 Comment Code 2 55-58 Notes Back 59-186 CRLF 187-188 N_SIGHT R450 New Customer Guide Appendix C-21...
  • Page 80 Dials 50-51 Changed Dials 52-53 Decimals 54-55 Changed Decimals 56-57 Read Direction R, L, C, or blank only Hi Limit 59-68 Low Limit 69-78 Prev Read 79-88 Reading 89-98 continued on next page Appendix C N_SIGHT R450 New Customer Guide...
  • Page 81 Non-fatal error flag for R900 Electric or Gas Voltage 121-123 Operating meter voltage for R900 Electric MIU Type 124-125 Utility meter type AMR Read Type 126-127 AMR reading type continued on next page N_SIGHT R450 New Customer Guide Appendix C-23...
  • Page 82 Current Gas Backflow Tamper Current Gas Removal Tamper Current Gas Magnetic Tamper Req ERT Inversion Tamper ERT Reverse Tamper 35-Day Gas Backflow Tamper 35-Day Gas Removal Tamper 35-Day Gas Magnetic Tamper continued on next page Appendix C N_SIGHT R450 New Customer Guide...
  • Page 83 Record ID 'ERTDT' Tone Freq Channel 8-11 Prev Tamper 1 Use '8' to suppress tam- per check. New Tamper 1 Prev Tamper 2 Use '8' to suppress tam- per check. continued on next page N_SIGHT R450 New Customer Guide Appendix C-25...
  • Page 84 # Premises 24-29 One input field may be blank if total is unavail- able. # Meters 30-35 One input field may be blank if total is unavail- able. CRLF 36-37 continued on next page Appendix C N_SIGHT R450 New Customer Guide...
  • Page 85 Table C.14 Company Trailer Record Format (Optional) Column Source Offset Length Type Comment Record ID 'COMTR' Company Code # Routes 10-15 One input field may be blank if total is unavail- able CRLF 16-17 N_SIGHT R450 New Customer Guide Appendix C-27...

  • Page 86: Field Definitions

    'INAC' = Inactive • 'AWZ' = Active Warn on Zero Usage • 'IWU' = Inactive Warn on Usage. These codes may be sent from the host billing computer or created in N_SIGHT R900. Appendix C N_SIGHT R450 New Customer Guide...
  • Page 87 The date format is YYYYMMDD. Consumption An alphanumeric, 6-character field indicating the amount of water, gas, and electricity billed during the last billing cycle or for the overdue amount in a collection type. N_SIGHT R450 New Customer Guide Appendix C-29...
  • Page 88 An alphanumeric, 4-character field indicating the street name suffix. Customer Address State An alphanumeric, 2-character field indicating the two-letter state abbrevi- ation code for the customer address. Customer Address Street An alphanumeric, 25-character field indicating the street of the customer address. Appendix C N_SIGHT R450 New Customer Guide...
  • Page 89 Read field on the handheld display. This field may be included in the CR read type code table record. N_SIGHT R450 New Customer Guide Appendix C-31...
  • Page 90 Gas No Flow A numeric, 1-digit field indicating a period for which there has been no gas flow: 0: < 7 Days 1: 7 - 14 Days 2: > 14 Days 3: Undefined Appendix C N_SIGHT R450 New Customer Guide...
  • Page 91 An alphanumeric, 26-character field indicating the street name of the mailing address. Mail Address SSuffix An alphanumeric, 4-character field indicating the street name suffix. Mail Address Unit An alphanumeric, 15-character field indicating the unit for the mailing address. N_SIGHT R450 New Customer Guide Appendix C-33...
  • Page 92 FR=front right. These codes may be sent from the host billing computer, or they can be created in N_SIGHT R900. Meter Manufacturer An alphanumeric, 3-character field used to identify the manufacturer of the meter. Appendix C N_SIGHT R450 New Customer Guide...
  • Page 93 R900 electric or gas meter. Notes Back An alphanumeric, 128-character field used to send notes back to the bill- ing system. # Meters An alphanumeric, 6-character field indicating the total number of meters. N_SIGHT R450 New Customer Guide Appendix C-35...
  • Page 94 Previous Error Count A numeric, 1-digit field used for R900 Electric or Gas tamper. Use '8' to suppress tamper check. Appendix C N_SIGHT R450 New Customer Guide...
  • Page 95 An alphanumeric, 1-character field designating the direction the meter reading is input into the handheld. This field can be on of the following: • R = Right • L = Left • C= Center • blank N_SIGHT R450 New Customer Guide Appendix C-37...
  • Page 96 Read Types must match up with the values specified for the meter type because the import file will not override the association defined in the meter type/read type table. Reader ID An alphanumeric, 20-character field identifying the reader used. Appendix C N_SIGHT R450 New Customer Guide...
  • Page 97 Route Message An alphanumeric, 80-character field used for free-form statements that are downloaded to the handheld for a particular route. The message is displayed on the handheld when the meter reader begins the route. N_SIGHT R450 New Customer Guide Appendix C-39...
  • Page 98 An alphanumeric, 20-character field used only in the CT trouble code table record describing the corresponding trouble code. These descriptions may be sent from the host billing computer or created in N_SIGHT R900. Appendix C N_SIGHT R450 New Customer Guide...
  • Page 99 (E-Coder registers only). A numeric, 1-character field indicating the con- secutive days of no consumption detected in the last 35 days. Xcoord A numeric, 12-character field indicating longitude (x-coord). Ycoord A numeric, 12-character field indicating latitude (y-coord). N_SIGHT R450 New Customer Guide Appendix C-41...
  • Page 100 N_SIGHT R900 v4 File Format Notes: Appendix C N_SIGHT R450 New Customer Guide...
  • Page 101 Summary N_SIGHT R450 requires data from deployments and/or CIS. Currently data is pushed from the Mobile system to N_SIGHT R450. This does not work well for initial deployments as the N_SIGHT R450 data will not be updated until the next time that the meter is up for billing.
  • Page 102 All column names have to be lower case. * Value in ( ) indicates field length. • client_id - N_SIGHT R450 must have the client_id filled in on the site table. (client_id will be whatever is in N_SIGHT R450 as the N_SIGHT R900 Lookup)(20) * required •...
  • Page 103 Direct Data Input into N_SIGHT R450 Database • meter_multiplier - consumption multiplier (12) • display_multiplier - display multiplier (12) • city - city (25) • state - state (2) • zip - zip (10) • image_url - a URL picture to attach to this MIU •...
  • Page 104 There will be 3 methods for loading pictures:  • - URL - a URL is supplied. During the load, the N_SIGHT R450 server will pull the picture from this URL and put it into the data- base associated with the specified MIU. Up to 5 picture URLs may be specified with the following tags: image_url, image_url2, image_url3, image_url4, image_url5 ...
  • Page 105 The fully qualified name must be accessible from the server by the operating system user running the database. Dur- ing the load, the N_SIGHT R450 server will pull the picture from this file and put it into the database associated with the specified MIU.
  • Page 106 Direct Data Input into N_SIGHT R450 Database Template A template CSV file called SAMPLE.CSV has been provided with all of the available columns. Instructions • Log into the N_SIGHT R450 server. • Place the CSV file somewhere that the database server has access Open up a command window ...
  • Page 107 GPRS Demilitarized Zone consumption description of graphs data collector manager readings data project manager – continuous leaks file transfer method conventions, typographical handheld reading system CSA, safety Utility Manager CSV file device, mobile instructions options R450 System New Customer Guide...
  • Page 108 Index diagnostics that system provides work approval diagram, of system flow frequency review dimensions license direct data input, into N_SIGHT R450 database fields import file 1-40 Trouble Code Description 1-41 Trouble Type 1-39 Meter Readings E-Coder file conversion absolute encoder register...
  • Page 109 Index installation R450 Data Collector handheld reading system R450 MIU described interface, with other software requirements. See R450 System components interpretation, of data handhelds, system format. See default record format IP address hard disk header record help. See technical support...
  • Page 110 Ethernet analysis GPRS request form host software study information propagation study meter proposed sites, for R450 Data Collector R450 Data Collector ProRead, encoder register R450 System New Customer Guide...
  • Page 111 Test R450 MIU SMS text messages toll-free support SMTP, for emails tower specifications sites dimensions specifications electrical trailing zeros environmental conditions functional R450 DC server tower R450 System New Customer Guide...
  • Page 112 1-41 Trouble Type field typographical conventions, in guide zero consumption usage UL, safety zip code, for utility usage readings zone, Demilitarized Zone Utility Manager zones described responsibilities v4 file format, R900 video adapter visits, onsite R450 System New Customer Guide...
  • Page 114 11570 México, Distrito Federal TAKE CONTROL Fax: (905) 858-0428 Tel: (525) 55203 5294 / (525) 55203 5708 neptunetg.com Fax: (525) 55203 6503 NC R450 System 01.13 © Copyright 2008-2013, Neptune Technology Group Inc. Neptune is a registered trademark of Neptune Technology Group Inc...

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