Fax: 852-2234-5150
E-mail: alchu@qala.com.hk
Website: www.ristarhk.com
Please use the original container, or pack the unit(s) in a sturdy carton with sufficient packing to
prevent damage and include the following information:
1. A proof-of-purchase indicating model number and date of purchase.
2. Bill-to Address.
3. Ship-to Address.
4. Number and description of units shipped.
5. Name and telephone number of person to be contacted.
6. Reason for return and description of the problem (Should be as detailed as possible!)
NOTE: Damage occurring during shipment is deemed the responsibility of the carrier, and claims
should be made directly to the carrier.
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