Troubleshooting - HomComfort HCGV1 Installation And Operating Manual

If you have trouble with your unit, please use this list to identify the problem. By trying one or more of the
solutions to the probable cause, you should be able to solve the problem. lf this list does not address your
present problem, or if you have other technical difficulties with your unit, please contact your local dealer or
visit our web site at www.usstove.com
SYMPTOM
Burner will not light
Unit overheating or poor
combustion
Low flame
Flame lifts off the burner
assembly
Flame height drops when
unit is in operation
Burner lights but will not
stay lit
Burner flashback or
flame burning out of
orifice
12

TROUBLESHOOTING

PROBABLE CAUSE
1. Gas not reaching appliance
2. Air in gas line
1. Vent openings and surrounding
area blocked with debris
1. Low gas pressure
2. Propane tank running low (if appli-
cable)
1. Unit exposed to high-wind condi-
tions
1. Low gas pressure (due to improper
gas supply line)
1. Low gas pressure
2. Unit exposed to high-wind
conditions
3. Clogged burner ports
4. Faulty valve or regulator
1. Clogged burner ports
2. Clogged burner orifice
CORRECTIVE ACTION
1. Check gas supply and gas shut-off
valve.
2. Purge air from gas line.
1. Clean vent openings and surrounding
area of all obstructions.
1. Check gas pressure (Read D-E of
PRE-INSTALLATION AND PREPARATION
SAFETY GUIDELINES section, & check
with local gas company.
2. Fill tank completely.
1. Ensure that the unit is installed in an
area that is less susceptible to high
wind conditions.
1. Check gas supply line and gas pres-
sure (Read D-E of PRE-INSTALLATION
AND PREPARATION SAFETY GUIDE-
LINES section, & check with local gas
company.
1. Check gas pressure (Read D-E of
PRE-INSTALLATION AND PREPARATION
SAFETY GUIDELINES section, & check
with local gas company.
2. Ensure that the unit is installed in an
area that is less susceptible to high
wind conditions.
3. Clean burner ports.
4. Contact a qualified professional ser-
vice technician and the local dealer.
1. Clean burner ports.
2. Clean burner orifice.