Troubleshooting - Procusini 3.0 User Manual

7 Troubleshooting

By selecting Procusini you have chosen a product that has a state-of-the-art construction and is
operationally safe.
Despite this, problems or disturbances may occur. For this reason, a guide to solve potential
problems is given in the following: Observe the safety information!
After start-up, the 3D printer is not working. The LED switch does not light up and the printer does
not move to the home position:
• Check the connections to the power supply.
• Check the power socket. Is it being supplied with current?
After several minutes no movement of the printer occurs, the user interface, however, is visible on
the computer/laptop/tablet:
• Switch off the Procusini, wait at least 20 seconds and turn it back on.
No connection with the device is possible in the browser of your computers / laptop / tablet:
• Be sure to use Google Chrome or Safari.
• Check your WLAN connection.
• Is Procusini..... selected as wireless network?
• Restart the network connection and the browser.
• Switch off the Procusini, wait at least 20 seconds and turn it back on.
• Restart your computer and try again.
Despite an audible movement of the motor and the fill level display, there is no food coming out of
the dosing tip:
• Check the dosing tip for blockages.
• Unscrew the dosing tip and clean it as described in the chapter "Cleaning of the dosing tip".
At the start of production, the dosing tip is too far away from the production plate or it is too close
to the production plate:
• End the production process by pressing the button "Stop".
• Perform a fine calibration and restart the production process.
The printer stops printing for no obvious reason:
• Check the network and WiFi connection as well as the level of material in the cartridge.
• Turn the printer off. Wait 30 seconds and turn it back on.
• After the printer has been restarted, wait until it has made its initial movement before establishing
a connection with the printer.
For questions, please do not hesitate to email us at:
User´s Manual for Procusini
service@procusini.com
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