To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search
for "Door Closing and Door Alignment."
If you experience
The doors will not close
The doors are difficult to
The doors appear to be
The refrigerator is unsteady
or it rolls forward when
opening and closing doors.
First try the solutions suggested here to possibly avoid a service call.
The door is blocked open.
A bin or shelf is in the way.
The door gaskets are dirty or sticky.
The doors need to be aligned or the
refrigerator needs to be levelled.
The refrigerator brake feet are not
snug against the floor.
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Move food packages away from door.
Push bin or shelf back into the correct position.
Remove all packaging materials.
Clean gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with soft cloth.
If you need to align door please call for service.
Turn both brake feet (one on each side) counterclockwise, the
same amount, until they are snug against the floor. See the
"Refrigerator Levelling and Door Closing" section.