Modifying The Caller Information - Samsung OfficeServ User Manual

The columns displayed in the <Active Calls> window are described below:
Column
CID
DID
State
Duration
Details
Caller Information
Recently Forwarded To
Using the caller information and recently forwarded phone number
To use the caller information and recently forwarded phone number, select
NOTE
[Contact Info.] of [Active Calls] from the [Columns] tab of [Options].

Modifying the Caller Information

Right-click on the <Active Calls> window and select [Save Contact] to save or modify and
save the caller information.
Only if the <Active Calls> window is in a conversation phase and information exists in [Name]
and [Tel No.], the [Save Contact] menu will be enabled.
Phone number and name of the caller
Phone number and name of a call connected to the DID
Call status
Elapsed time since call connection
Other information
Information about the caller
Recently forwarded phone number (up to 3)
19
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