System Requirements; Functions Of The Officeserv Operator - Samsung OfficeServ User Manual

System Requirements

The PC where the OfficeServ Operator will be installed should meet the requirements below:
Category
Operating System
Processor(CPU)
Memory
Monitor Resolution
Network Interface Card

Functions of the OfficeServ Operator

The OfficeServ Operator performs the functions described below:
Call Processing by Using the Keyboard/Mouse
The user can use the keyboard or mouse to operate calls. If the operator answers a call by
lifting the handset, the operator can use the OfficeServ Operator and phone by turns when
required.
Drag-and-Drop Call Processing
The operator can drag and drop a call on the station icon to transfer the call. For detailed
information about the drag and drop,
in this manual.
Call Processing by Call Status
Calls are displayed in the <Incoming Calls> window, <Active Calls> window, and <Held Calls>
window depending on call status. Caller information such as a caller ID is displayed in each
window. Particularly in the <Active Calls> window, the caller information stored in the database
is also displayed.
Real-time Display of Station Status
The station status registered with Busy Lamp Field (BLF) is displayed in the format of icons in
real-time so that the user can easily check station status such as busy, dialing, and Do Not
Disturb (DND).
Specifications
Windows 2000 Series(Professional, Server, and Advanced
Server), Windows XP Professional
Pentium 4 / 1.6 GHz or higher
(A dual Pentium processor is recommended for the system with
more than 300 devices.)
512 MBytes or higher
1024×768 or higher
100/10 Base-T
refer to the sections about drag-and-drop call processing
5
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