Dell Inspiron 5580 Service Manual
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Dell Inspiron 5580 Service Manual

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See also: Owner's Manual
Inspiron 5580
Service Manual
Computer Model: Inspiron 5580
Regulatory Model: P77F
Regulatory Type: P77F001

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Summary of Contents for Dell Inspiron 5580

  • Page 1 Inspiron 5580 Service Manual Computer Model: Inspiron 5580 Regulatory Model: P77F Regulatory Type: P77F001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Before working inside your computer......................7 Before you begin ................................7 2 After working inside your computer....................... 8 3 Safety instructions............................9 Electrostatic discharge—ESD protection........................9 ESD field service kit ................................ 10 Components of an ESD field service kit........................10 ESD protection summary ............................10 Transporting sensitive components..........................
  • Page 4 Procedure..................................26 Post-requisites..................................26 14 Removing the coin-cell battery........................27 Prerequisites..................................27 Procedure..................................27 15 Replacing the coin-cell battery........................28 Procedure..................................28 Post-requisites..................................28 16 Removing the fan............................29 Prerequisites..................................29 Procedure..................................29 17 Replacing the fan............................30 Procedure..................................30 Post-requisites..................................30 18 Removing the solid-state drive/Intel Optane memory module..............31 Prerequisites..................................
  • Page 5 25 Replacing the touchpad..........................44 Procedure..................................44 Post-requisites..................................45 26 Removing the speakers..........................46 Prerequisites..................................46 Procedure..................................46 27 Replacing the speakers..........................47 Procedure..................................47 Post-requisites..................................47 28 Removing the heat sink..........................48 Prerequisites..................................48 Procedure..................................48 29 Replacing the heat sink..........................49 Procedure..................................49 Post-requisites..................................49 30 Removing the display assembly......................... 50 Prerequisites..................................
  • Page 6 37 Replacing the system board........................60 Procedure..................................60 Post-requisites.................................. 61 38 Removing the palm-rest and keyboard assembly..................62 Prerequisites..................................62 Procedure..................................62 39 Replacing the palm-rest and keyboard assembly..................64 Procedure..................................64 Post-requisites..................................64 40 Device drivers............................65 Intel Chipset Software Installation Utility........................65 Video drivers..................................65 Intel Serial IO driver.................................

  • Page 7: Before Working Inside Your Computer

    Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications. Shut down your computer. Click Start > Power >...

  • Page 8: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer. Replace any media cards, discs, or any other parts that you removed before working on your computer.

  • Page 9: Safety Instructions

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 10: Esd Field Service Kit

    It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

  • Page 11: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Lifting equipment Adhere to the following guidelines when lifting heavy weight equipment: CAUTION: Do not lift greater than 50 pounds.

  • Page 12: Recommended Tools

    Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver #1 • Plastic scribe Recommended tools...

  • Page 13: Screw List

    Screw list NOTE: Screw color may vary with the configuration ordered. Table 1. Screw list Component Secured to Screw type Quantity Screw image Base cover Palm-rest and keyboard M2x7 assembly Battery Palm-rest and keyboard M2x3 assembly Palm-rest and keyboard M2x3 assembly Hard-drive assembly Palm-rest and keyboard...

  • Page 14: Removing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Loosen the three captive screws that secure the base cover to the palm-rest and keyboard assembly.
  • Page 15 NOTE: The following steps are applicable only if you want to further remove other components from your computer. Peel the tape that secures the battery cable to the system board. Peel the tape that secures the battery cable connection to the system board. Disconnect the battery cable from the system board.

  • Page 16: Replacing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: Steps 1 and 2 are applicable only if you have disconnected the battery prior to removing other components from your computer.
  • Page 17 Tighten the three captive screws that secure the base cover to the palm-rest and keyboard assembly. Replace the 6 screws (M2x7) that secure the base cover to the palm-rest and keyboard assembly. Replacing the base cover...

  • Page 18: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
  • Page 19 Press and hold the power button for five seconds to ground the computer and drain the flea power. Removing the battery...

  • Page 20: Replacing The Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly.

  • Page 21: Post-Requisites

    Post-requisites Replace the base cover. Replacing the battery...

  • Page 22: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.

  • Page 23: Replacing The Memory Modules

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory-module slot.

  • Page 24: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
  • Page 25 Removing the wireless card...

  • Page 26: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer: Table 2.

  • Page 27: Removing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 28: Replacing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Adhere the coin-cell battery assembly to the palm-rest and keyboard assembly.

  • Page 29: Removing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.

  • Page 30: Replacing The Fan

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the fan with the screw holes on the palm-rest and keyboard assembly.

  • Page 31: Removing The Solid-State Drive/Intel Optane Memory Module

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites If you are removing the Intel Optane memory module (optional) from your computer, disable the Intel Optane memory so that all cached system data are moved from the Intel Optane memory module to the SATA drive.
  • Page 32 Removing the solid-state drive/Intel Optane memory module...

  • Page 33: Replacing The Solid-State Drive/Intel Optane Memory Module

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.

  • Page 34: Post-Requisites

    Post-requisites Replace the base cover. Enable the Intel Optane memory after you replace the Intel Optane memory module. For more information about enabling the Intel Optane memory, see Enabling Intel Optane memory. Procedure to move the screw mount This computer supports two solid-state drive/Intel Optane memory module form factors: •...
  • Page 35 Replacing the solid-state drive/Intel Optane memory module...

  • Page 36: Removing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
  • Page 37 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. Lift the hard-drive bracket off the hard drive. Removing the hard drive...

  • Page 38: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.

  • Page 39: Post-Requisites

    Post-requisites Replace the battery. Replace the base cover. Replacing the hard drive...

  • Page 40: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.

  • Page 41: Replacing The I/O Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the I/O board with the screw holes on the palm-rest and keyboard assembly.

  • Page 42: Removing The Touchpad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
  • Page 43 Removing the touchpad...

  • Page 44: Replacing The Touchpad

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the touchpad with the screw holes on the palm-rest and keyboard assembly.

  • Page 45: Post-Requisites

    Post-requisites Replace the battery. Replace the base cover. Replacing the touchpad...

  • Page 46: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.

  • Page 47: Replacing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Using the alignment posts, align and place the speakers on the palm-rest and keyboard assembly.

  • Page 48: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 49: Replacing The Heat Sink

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.

  • Page 50: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
  • Page 51 Lift the display assembly off the palm-rest and keyboard assembly. Removing the display assembly...

  • Page 52: Replacing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the palm-rest and keyboard assembly at an angle under the hinges on the display assembly.

  • Page 53: Post-Requisites

    Route the display cable under the routing guide. Slide the display cable into the connector on the system board and close the latch to secure the cable. Adhere the tape to secure the display cable to the system board. Route the I/O-board cable through the routing guides on the fan. Adhere the tape to secure the I/O-board cable to the palm-rest and keyboard assembly.

  • Page 54: Removing The Power Button With Fingerprint Reader

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader.

  • Page 55: Replacing The Power Button With Fingerprint Reader

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader.

  • Page 56: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.

  • Page 57: Replacing The Power-Adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw hole on the power-adapter port with the screw hole on the palm-rest and keyboard assembly.

  • Page 58: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 59 Lift the USB Type-C port bracket off the system board. Disconnect the speaker cable from the system board. Open the latch and disconnect the keyboard cable from the system board. Open the latch and disconnect the keyboard-backlight cable (optional) from the system board. NOTE: Applicable only if your computer is shipped with a backlit keyboard.

  • Page 60: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 61: Post-Requisites

    Connect the I/O cable to the system board and close the latch. Adhere the tape that secures the I/O cable to the system board. Post-requisites Replace the heat sink. Replace the solid-state drive/Intel Optane memory module. Replace the fan. Replace the wireless card.

  • Page 62: Removing The Palm-Rest And Keyboard Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
  • Page 63 Removing the palm-rest and keyboard assembly...

  • Page 64: Replacing The Palm-Rest And Keyboard Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm-rest and keyboard assembly on a clean and flat surface.

  • Page 65: Device Drivers

    Device drivers Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support. Video drivers In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support.

  • Page 66: System Setup

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 67: Entering Bios Setup Program

    Entering BIOS setup program Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.
  • Page 68 General Maximum Clock Speed Display the maximum processor clock speed. Processor L2 Cache Display the processor L2 Cache size. Processor L3 Cache Display the processor L3 Cache size. HT Capable Display whether the processor is HyperThreading (HT) capable. 64-Bit Technology Display whether 64-bit technology is used.
  • Page 69 System Configuration Enable Boot Support Enable or disable booting from USB mass storage devices such as external hard drive, optical drive, and USB drive. Enable External USB Port Enable or disable booting from USB mass storage devices connected to external USB port.
  • Page 70 Table 7. System setup options—Secure Boot menu Secure Boot Secure Boot Enable Enable or disable the secure boot feature. Secure Boot Mode Select the operating mode to allow evaluation or enforcement of UEFI driver signatures. Expert Key Management Enable Custom Mode Enable or disable custom mode.
  • Page 71 Intel Software Guard Extensions Primary Battery Charge Configuration Set the primary battery charge settings with a preselected custom charge start and stop. Default: Adaptive. POST Behavior Adapter Warnings Enable adapter warnings. Default: Enabled. Fn Lock Options Enable or disable the Fn lock mode. Fastboot Enable to set the speed of the boot process.

  • Page 72: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 73: Troubleshooting

    Copy the BIOS setup program file to the bootable USB drive. Connect the bootable USB drive to the computer that needs the BIOS update. Restart the computer and press F12 when the Dell logo is displayed on the screen. Boot to the USB drive from the One Time Boot Menu.

  • Page 74: Running The Epsa Diagnostics

    3.0. Running the ePSA diagnostics Turn on your computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. Click the arrow at the bottom left corner. Diagnostics front page is displayed.

  • Page 75: Enabling Intel Optane Memory

    Camera status light: Indicates whether the camera is in use. • Solid white – Camera is in use. • Off – Camera is not in use. Caps Lock status light: Indicates whether Caps Lock is enabled or disabled. • Solid white – Caps Lock enabled. •...

  • Page 76: Flea Power Release

    Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed. The following procedure provides the instructions on how to conduct flea power release: Turn off your computer.

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